Cause
This problem is caused by a variety of factors. Implement the following measures. When feeding thin paper you may see the paper folded at the corners.
Solution
- Check the paper size setting for the tray and make sure that it matches the loaded paper size.
- Fan the paper to remove any static cling.
- If the paper is curled, remove it, turn it over, and load it again.
- If these measures do not solve the problem, change the user settings described below.
In Custom Paper Settings, change 41: [Paper Feed Mode (Adjust Fan Level)] to “Moderate Dble Fd Red. (Lower)”.. Problem solved?
Yes
Finished!
No
Go to next step.
In Custom Paper Settings, change 41: [Paper Feed Mode (Adjust Fan Level)] to “Low””Problem solved?
Yes
Finished!
No
Go to next step.
- Related SP code: SP1-943-001 to 100 Select Feed Mode.
If paper is Thk = 7 or higher, and the last sheet of the stack fails to feed, attach the accessory magnetic strip to the end fence. This is described in the next procedure below. Problem solved?
Yes
Finished!
No
Go to next step.
- Clean the feed belt. (Cleaning the paper feed belt)
Problem solved?
Yes
Finished!
No
The paper cannot be used.