Two 13-mm long vertical streaks appear within 50 mm (2.0 inches) from the leading edge.

Cause:

The invert exit drive rollers or invert exit idle rollers in the drawer are dirty. This may occur if sheets are delivered face down after one-sided printing.

Solution:

Clean the rollers, sensors, and guide boards in the drawer.

  1. Make sure that the system is turned off and the machine power cord is disconnected from the power source.
  2. Open the front covers.
  3. Lower the levers C1 and C2, and then pull the drawer out completely until it stops.
  4. Pull down and open the cover D4.
  5. Clean the rollers, sensors, and guide boards. (Cleaning the Paper Feed Path)
  6. After cleaning, restore the machine so that it resumes operation.