SC400-01

D

Development gamma high error

Development gamma was greater than 3.0, probably due to excessive condensation. Toner density is too high.

  • Toner density excessive
  • Condensation
  • Allow the machine to remain idle for a few hours so condensation can evaporate, and then execute process control
  • Replace development unit

SC401-01

D

Development gamma low error

Development gamma was less than 3.0, probably due to excessive condensation. Toner density is too low.

  • Toner density excessive
  • Dust shield glass dirty
  • Image transfer power pack defective
  • Check for blockages in the toner supply path between the toner bottle and the development unit
  • Clean the dust shield glass
  • Replace the transfer power pack

SC402-51

D

Development gamma calculation error 1: Insufficient data

Two points not available for gamma calculation. Toner density abnormal, probably due to condensation.

  • Toner density excessive
  • Condensation
  • Allow the machine to remain idle for a few hours so condensation can evaporate, and then execute process control
  • Replace developer

SC402-61

D

Development gamma calculation error 2: LD misfire

No gradation pattern was created on the drum for process control.

  • LD misfire
  • Check laser unit
  • Cheeck the boards

SC403-01

C

Development start voltage error 1: Vk High

The development start voltage (Vk) was higher than -300V due to abnormal toner density.

  • Toner density abnormal
  • Replace developer

SC404-01

C

Development start voltage error 2: Vk Lolw

The development start voltage (Vk) was lower than -300V due to abnormal toner density caused by condensation.

  • Toner density excessive
  • Condensation
  • Replace developer
  • Allow the machine to remain idle for a few hours so condensation can evaporate, and then execute process control

SC410-01

C

Residual voltage error

Residual voltage, the trace amount of voltage remaining on the drum after charge quenching with the QL, was above -200V.

  • Drum worn, replace drum
  • Replace drum

SC411-01

C

Charge potential error: Vd adjustment error

Charge DC bias cannot be adjusted to target Vd ±8V.

  • Charge corona unit dirty
  • Clean charge corona wire
  • Replace charge wire cleaning pads
  • Replace charge corona unit

SC412-01

C

Potential sensor Vl adjustment error 1

The LD power could not be adjusted to the target for Vpl±5V. Vl is the OPC drum potential after maximum laser exposure. The potential sensor measures Vl by reading the white patches of the potential sensor pattern. To change Vl, the machine adjusts the input current (Vpl) of the laser diode.

  • OPC drum worn, filming
  • Charge corona unit dirty
  • Clean charge corona wire
  • Replace charge corona wire cleaning pads
  • Replace charge corona unit
  • Replace drum

SC412-11

D

Potential sensor Vl adjustment error 2

Vl is the reading of white patches on the potential sensor pattern on the drum after maximum laser exposure.

  • Surface of drum has deteriorated and collected film.
  • Charge wire in the CGB unit is dirty
  • Drum dust filter is dirty
  • Clean CGB unit
  • Replace drum filter
  • Replace drum

SC440-01

D

Image transfer power pack error 1: Voltage leak

The machine detected a voltage leak at the image transfer power pack.

  • Power leak at the paper transfer power pack of PTR unit
  • Image transfer PP harness loose, broken, defective
  • IOB defective
  • ITB defective
  • Replace ITB
  • Replace image transfer roller
  • Replace image transfer transfer power pack
  • Replace IOB

SC440-11

D

Image transfer power pack error 2: Low voltage

A sampling of the image transfer power pack voltage detected it was less than 0.1kV.

  • Image transfer power pack malfunction
  • Transfer power pack harness loose, broken, defective
  • Check transfer power pack harness connection for damage
  • Replace transfer power pack

SC443-00

D

Image transfer roller error

The machine detected that the electrical resistance of the roller exceeded the allowed limit, indicating that the service life of the roller has expired or there could be a problem with the transfer power pack.

  • High-voltage harness to image transfer roller loose, broken, defective
  • Poor contact at bias terminal between the image transfer roller and ITB because roller not set correctly, or harness loose, broken, defective
  • Image transfer power pack defective
  • Replace image transfer roller
  • Check image transfer power pack installation and harness connections for damage
  • Replace image transfer power pack

SC446-00

D

Transport belt motor error

The machine detected an error signal on the drive board of the transfer belt motor. (The motor drive board and motor are permanently attached.)

  • Motor connector loose, broken, defective
  • Excessive load on the ITB unit drive mechanism due to obstruction
  • Motor drive board defective
  • Transfer belt motor harness loose, broken, defective
  • Inspect ITB unit and remove any foreign blockages
  • Replace transfer belt motor

SC450-01

D

PTR leak error

Samplings of PTR voltage (done every 10 ms) detected 50 consecutive voltage errors within 500 ms.

Voltage leak detected at the paper transfer roller (PTR) power pack

PTR power pack leak

  • Replace PTR belt
  • Replace paper transfer roller
  • Replace transfer power pack
  • Replace IOB

SC450-11

D

Transfer separation power pack error: Low voltage

During the execution of bias feedback control, the machine detected that the output of the paper transfer power pack was less than 0.1 kV.

  • Transfer separation power pack harness loose, broken, defective
  • Transfer separation power pack defective
  • Check transfer power pack harnesses
  • Replace transfer separation power pack

SC453-00

D

PTR bias roller error

The machine detected that the eoslectrical resistance of the PTR bias roller exceeded the allowed limit, indicating that the service life of the roller has expired.

Note: When this occurs, the machine will display a message to alert the operator that the service life of the roller is about to expire, and that they should call for service to procure a replacement roller.

  • PTR bias roller service life expired
  • Harness between PTR bias roller and transfer power pack is loose, broken, defective
  • PTR terminal contact damaged
  • Transfer separation power pack defective
  • Replace PTR bias roller
  • Check power pack installation, and check harness condition and connections
  • Replace high voltage supply power pack

SC460-01

D

Transfer separation power pack leak error

The machine detected a voltage leak at the transfer separation power pack. The voltage is sampled every 250 ms, and 10 consecutive errors were detected within 10 ms.

  • Voltage leak at the paper transfer roller (PTR) power pack.
  • Replace harness of transfer separation power pack
  • Replace transfer separation power pack
  • Replace IOB
  • Be sure to execute SP2324-002 to cancel the SC error message.

SC465-00

D

PTR motor error

The machine detected an error signal on the PTR motor drive board. (The motor drive board and motor are permanently attached.)

  • PTR motor harness disconnected or broken
  • Excessive torque on the PTR drive mechanism, due to obstruction
  • Motor defective
  • Check motor harness connection
  • Inspect PTR unit and remove any obstacles that could interfere with operation of the unit
  • Replace PTR motor

SC466-00

D

PTR separation error

The PTR separation motor was operating but the PTR separation sensor failed to detect the feeler that triggers detection of the PTR separation sensor. After the motor switched on, the feeler remained at the OFF position and the feeler of the home position sensor was not detected at the ON position within 1000 ms.

  • PTR unit installed incorrectly
  • Sensor dirty
  • Motor harness disconnected or broken
  • Motor or sensor defective
  • Clean home position sensor, or replace home position sensor
  • Check installation of the motor and sensor harnesses
  • Replace PTR separation motor

SC471-01

D

Belt position ready timeout

The machine could not center the ITB correctly at power on. ITB could not be centered correctly within the time specified for SP2920-013, which initializes the steering control of the belt, to execute.

  • Belt position sensor defective
  • Centering mechanism control pulleys loose, disconnected, installed incorrectly
  • Reset the belt
  • Replace belt position sensor

SC471-02

D

Belt centering roller HP error

The belt centering roller sensor did not detect the belt centering roller at HP during initialization (the sensor status did not change).

  • Belt centering motor harness loose, broken, defective
  • Belt centering HP sensor harness loose, broken, defective
  • Belt centering motor defective
  • Belt centering HP sensor defective
  • Replace belt centering motor
  • Replace belt centering HP sensor

SC471-03

C

ITB position error 1

  • The belt centering sensor detected the ITB out of position at the trailing edge by more than 2 mm at position initialization, and at power on.
  • Belt centering did not start at position initialization or at power on.
  • Belt centering sensor defective
  • Belt centering mechanism (wire) jammed, not operating
  • Check ITB belt sensor harness connection, or replace sensor
  • Check and reset the ITB

Note: Push the ITB lever up with firm pressure on the lever [A] to lock it in place. Do not twist it [B].

SC471-04

D

ITB position error 2

The front edge of the belt is out of position. This is an overrun error, and the position of the belt cannot be initialized.

  • The output of the belt position sensor (Va) is less than the threshold value set for SP2920-007.
  • The output value of the overrun threshold (Vb) is less than the threshold value set for SP2920-011.
  • After the length of time set with SP2020-12 (overrun timeout) expired, the readings of Vb and Va above had not changed.
  • Belt initial position error
  • Belt centering sensor defective
  • Steering mechanism defective
  • Check belt position and reset it
  • Replace belt position sensor

Note: Push the ITB lever up with firm pressure on the lever [A] to lock it in place. Do not twist it [B].

SC471-05

D

ITB position error 3

The rear edge of the belt is out of position. This is an overrun error, and the position of the belt cannot be initialized.

  • The output of the belt position sensor (Va) is less than the threshold value set for SP2920-007.
  • The output value of the overrun threshold (Vb) is less than the threshold value set for SP2920-011.
  • After the length of time set with SP2020-12 (overrun timeout) expired, the readings of Vb and Va above had not changed.
  • Belt initial position error
  • Belt centering sensor defective
  • Steering mechanism defective
  • Check belt position and reset it
  • Replace belt position sensor

Note: Push the ITB lever up with firm pressure on the lever [A] to lock it in place. Do not twist it [B].

SC471-06

D

Belt centering sensor error

The readings of the belt centering sensor dropped below one volt after the prescribed number of samplings.

  • Belt centering sensor defective
  • Steering mechanism defective
  • Check belt position and reset it
  • Replace belt position sensor

Note: Push the ITB lever up with firm pressure on the lever [A] to lock it in place. Do not twist it [B].

SC480-00

D

Drum cleaning motor error

The machine detected an error on the drive board of the drum cleaning motor. (The drive board and motor are permanently attached.)

  • Drum cleaning drive motor harness loose, broken, defective
  • Excessive torque on the drum cleaning unit, locked
  • Drum cleaning motor defective
  • Check and reset connection of drum cleaning motor
  • Remove any foreign obstacles around the motor that could interfere with its operation
  • Replace drum cleaning motor

SC485-00

D

Used toner transport motor error

The machine detected an error on the drive board of the used toner transport motor. (The board and motor are permanently attached.)

  • Used toner transport motor harness loose, broken, defective
  • Excessive torque on the used toner transport unit, due to toner blockage, auger locked
  • Motor drive board defective
  • Check harnesses of the motor for loose, broken connection
  • Remove any blockages around the motor that could interfere with its operation
  • Replace used toner transport motor

SC486-00

D

Used toner bottle motor error

The machine detected an error on the drive board of the used toner bottle motor. (The board and motor are permanently attached.)

  • Used toner bottle motor harness loose, broken, defective
  • Used toner bottle motor
  • Check and reset used toner bottle motor oonnection
  • Replace used toner bottle motor

SC488-00

D

Used toner transport blockage

Used toner was not moving to the used toner bottle.

  • Used toner transport path blocked, not operating
  • Disassemble and clean used toner path
  • Clean the shade plate of the used toner lock sensor, or replace it

SC497-00

C

Temperature/humidity sensor error (PCDU)

The machine detected a problem with the temperature/humidity sensor located near the front edge of the PCDU.

  • Sensor harness disconnected or broken
  • Sensor defective
  • Reset, replace harness
  • Replace temperature/humidity sensor

SC498-00

C

Temperature/Humidity Sensor Error (Main)

The machine detected a problem at the temperature/humidity sensor located under the used toner bottle at the rear of the machine. The machine reads this sensor every time the machine is cycled off/on. This SC is issued if either the temperature (23°C - 73.4°F) or humidity (50%) sensor fails, but the normal sensor continues to operate.

  • Sensor harness disconnected or broken
  • Sensor defective
  • Check and reset connector
  • Replace temperature/humidity sensor