With this feature, you can save debug logs that are stored in the machine (HDD or operation panel) on an SD card. This function allows the Customer Engineer to save and retrieve error information for analysis. The Capturing Log feature saves debug logs for:

  • Controller
  • Engine
  • Operation panel

  • In older models, a technician enabled the logging tool after a problem occurred. After that, when the problem had been reproduced, the technician was able to retrieve the debug log.
  • However, this new feature saves the debug logs whenever a problem occurs, and then this log can be saved to an SD card.
  • You can retrieve the debug logs with an SD card without a network.
  • Analysis of the debug log is effective for problems caused by the software. Analysis of the debug log is not valid for the selection of defective parts or problems caused by hardware.