SC300-00

D

Charge corona wire voltage error 1

Charge wire voltage fell below the prescribed value.

  • Voltage leak
  • Signal harness loose, broken, defective
  • Cycle the machine off/on
  • Confirm location of voltage leak
  • Check charge corona unit installation, reset
  • Check charge corona unit harnesses
  • Replace charge wire
  • Replace CGB unit

SC301-00

D

Charge corona wire voltage error 2

Charge wire voltage fell below the prescribed value.

  • Voltage leak
  • Signal harness loose, broken, defective
  • Cycle the machine off/on
  • Confirm location of voltage leak
  • Check charge corona unit installation, reset
  • Check charge corona unit harnesses
  • Replace charge wire
  • Replace CGB unit

SC304-00

D

Charge grid voltage error

Grid voltage dropped below the prescribed voltage.

  • Leak or charge unit not set correctly
  • Charge corona unit not set correctly
  • Charge corona unit open
  • Charge corona unit harness loose, broken, defective
  • High voltage harness loose, broken, defective
  • Cycle the machine off/on
  • Confirm location of voltage leak
  • Check charge corona unit installation, reset
  • Check charge corona unit harnesses
  • Replace charge wire
  • Replace CGB unit

SC308-00

D

Charge wire cleaner position error

Charge wire cleaning motor operation error, or wire cleaner motor HP sensor error.

  • Motor not operating correctly
  • Motor, gear, cleaning pad not installed correctly
  • Charge unit not set correctly
  • Pad movement blocked by obstacle
  • Cycle the machine off/on
  • Reset charge unit
  • Check for obstacles interfering with motor operation
  • Inspect cleaner motor harness, replace harness
  • Replace motor
  • Replace gear
  • Inspect slider screws, replace pads

SC316-00

C

Quenching lamp error

The potential sensor cannot detect a reading from the light reflected onto the drum by the LED.

  • Connector loose, broken, defective
  • Harness damaged
  • QL LED defective
  • Replace quenching lamp LED harness
  • Replace quenching lamp LED

SC320-00

D

Development Bias Error

Development bias has dropped lower than the prescribed voltage.

  • Voltage leak
  • Signal harness loose, broken, defective
  • Cycle the machine off/on
  • Determine location of voltage leak

SC325-00

D

Development motor error

The machine detected an error on the drive board of the development motor. The drive board is permanently attached to the motor.

  • Motor connector loose, broken, defective
  • Overload on development unit drive mechanism due to obstruction
  • Motor drive board defective
  • Reset the development motor harness
  • Inspect the development unit and remove any foreign obstacles
  • Replace the development motor

SC332-10

D

Toner supply motor error

A toner supply bottle has locked and is not rotating.

  • Toner bottle set incorrectly
  • Overload due to obstruction preventing bottle from rotating
  • Toner bottle motor broken, defective
  • Reset toner bottle motor harness
  • Reset toner bottle
  • Replace toner bottle motor
  • Do SP3157-001 to cancel the SC error for the toner motor
  • Cycle the machine off/on

SC336-01

D

Developer set error (K)

The TD sensor control voltage (Vcnt = 4.3V) output (Vt) was less than 0.7V.

  • Developer not completely installed
  • Install the developer remaining in the bottle

SC348-01

D

Toner supply error

Toner was not detected in the development unit, or the development unit augur is not operating correctly.

  • Toner encoder cleaning PET sheet broken
  • Toner encoder sensor cleaning PET sheet defective
  • Toner encoder sensor defective
  • Toner feed motor defective
  • Toner agitator motor defective
  • Replace toner supply unit
  • Replace toner end sensor
  • Replace toner supply motor
  • Replace toner agitator motor

SC360-01

D

TD sensor calibration error (K)

When the TD sensor was initialized, the TD sensor output could not be adjusted within ±0.1V of target Vt.

  • TD sensor harness broken
  • TD sensor dirty, or installed incorrectly
  • TD sensor defective
  • TD sensor attempted a reading of developer that has not been initialized
  • Replace developer
  • Replace TD sensor
  • Replace development unit

SC361-01

D

TD sensor output error 1: Vt above upper limit

The TD sensor output (Vt) was greater than 4.7V (SP3210-1) 20 consecutive times.

  • Toner density extremely low
  • Check the toner supply system

SC362-01

D

TD sensor output error 1: Vt below lower limit

The TD sensor output (Vt) was less than 0.5V (SP3210-001) 10 consecutive times.

  • TD sensor connector loose, broken, defective
  • TD sensor defective
  • Check TD sensor harness connection
  • TD sensor broken, defective
  • Replace TD sensor

SC370-00

D

ID sensor calibration error

The ID sensor Vsg_reg could not be initialized to 4±0.5V.

  • Image transfer belt wrinkled, off center, or damaged
  • Inspect ITB
  • Check belt installation
  • Replace ITB

SC371-00

D

ID sensor output error: Background reflected output

The output reflected from the surface of the drum was Vsg_reg < 0.5V.

  • ID sensor connector loose, broken, defective
  • ID sensor defective
  • Check ID sensor harness connection
  • Replace ID sensor

SC372-00

C

ID sensor LED current upper limit error

ID sensor (PWM) value is greater than the threshold value set by SP3320-15 (Default: 0).

  • ID sensor dirty
  • ID sensor defective, worn out
  • ITB dirty, damaged, worn out
  • Clean the window of the ID sensor with dry cloth
  • Replace ID sensor
  • Clean ITB unit, especially around the belt

SC373-01

D

ID sensor pattern density high error

The density of the black reading in the ID sensor patterns created between pages (SP3300-1) is greater than the threshold value set by SP3301-21.

  • Over supply of toner
  • Replace toner supply unit

SC374-01

D

ID sensor pattern density low error

The density of the black reading in the ID sensor patterns created between pages (SP3300-1) was less than the threshold value set by SP3301-23, three times in succession.

  • Development bias defective (poor conductivity)
  • Image transfer to belt error
  • Check development unit bias terminals
  • Check ITB unit

SC381-01

D

Potential sensor output high error

The potential sensor reading of the unexposed surface of the drum was Vd (700) > -800V. The Vd detected for process control at the start of a continuous job was more than 700V

  • Window on the probe of the potential sensor is dirty, covered with toner
  • Check the potential sensor probes, clean with blower brush
  • Replace ID sensor

SC382-01

D

Potential sensor output low error

Potential sensor reading of the unexposed surface of the drum was Vd (700) < -500V. The Vd is checked by the potential sensor for process control at the beginning of long, continuous print jobs

  • Window on the probe of the potential sensor is dirty, covered with toner
  • Check the harness, connectors between the IOB and potential sensor for damage, loose connection
  • Replace potential sensor

SC395-00

D

Drum motor error

An error signal was detected on the drive board of the drum motor. (The motor driver board and motor are permanently attached.)

  • Drum motor harness loose, broken, defective
  • Excessive torque on the drum, possibly due to a snagging cleaning blade
  • Drum motor drive board defective
  • Check drum motor harness connection
  • Check area around drum for obstructions that could intefere with rotation of the drum
  • Replace drum motor