Two 14-mm wide streaks parallel to the paper feed direction appear.

Cause:

The exit drive rollers, exit idle rollers, exit relay drive rollers, or exit relay idle rollers in the drawer are dirty.

Solution:

Clean the rollers, sensors, and guide boards in the drawer.

  1. Make sure that the system is turned off and the machine power cord is disconnected from the power source.
  2. Open the front covers.
  3. Lower the levers C1 and C2, and then pull the drawer out completely until it stops.
  4. Pull up and open the cover D3.
  5. Clean the rollers while turning the knob D1. Clean the sensors and guide boards. (Cleaning the Paper Feed Path)
  6. After cleaning, restore the machine so that it resumes operation.