Parts of a line or character exhibit splatter. This may occur in a line or character that is 8 to 13 mm (0.3 to 0.5 inches) from the trailing edge and 20 mm (0.8 inches) or less from the left edge facing the paper feed direction.

Cause:

Shock jitter occurs when the trailing edge of the paper leaves the paper guide during paper transfer and causes toner scattering. This may occur if paper with a thickness equivalent to Paper Weight 4 or higher is used.

  • To adjust the following settings, pre-register the type of paper in use as a custom paper. For details see “3. Custom Paper Settings for Administrator” in the TCRU “Adjustment Item Menu Guide”.
  • Changing the transfer current may produce either or both of the following side effects: 1) Reduction in toner yields, 2) Occurrence of banding (streaks)

Solution:

  1. In Advanced Settings for the custom paper in use, select Image Transfer Current Setting. (SP2-817-001 to 100: ITB Voltage Custom Paper 001 to 100)
  2. Check the present value. Is it lower than 100 uA?

    Yes

    Carry out all of the following:

    (1) Increase the value by 5 uA in Image Transfer Current Setting.

    (2) Set Paper Transfer Current; Trail Edge to "200%". (SP2-815-001 to 100: Trail Edge Corr Coef:2nd Custom Paper 001 to 100)

    (3) Set Paper Transfer Current; Trail Edge Dist to "30 mm". (SP2-816-001: Trail Edge Corr Switch:2nd Custom Paper 001)

    No

    Consult the product specialist.

  3. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Repeat Steps 1 to 3. If the problem persists even though you have increased the value to 100 uA, consult the product specialist.