Cause:

If the stapled sheets are curled strongly or become limp after delivery, the trailing edge of the sheets may be too close to the paper exit when the paper is stacked.

If this happens, stapled sheets, when delivered, may push the previously delivered sheet, resulting in paper bending or misfeeding.

This is likely to occur if:

  • There is a tight curl on a delivered set of stapled sheets.
  • Limp paper such as thin or recycled paper is used.

    [A]

    Trailing Edges

    [B]

    Output Tray

    [C]

    Paper Exit

    In the illustration the trailing edges of the stack [A] on the output tray [B] are too close to the paper exit [C]

Solution:

  1. Attach the Z-fold support tray for multi-folding unit.
  2. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Go to the next step.

  3. On the machine operation panel: Adjustment Settings for Skilled Operators > Paper Feed/ Output > Adjust Paper Curl > Set to "Adjust Concave Curl". (SP 1-906-001 to 007: De-curler Setting Tray <number> :Paper Path Selection)
  4. Select "Strong" or "Weak" to control the amount of curl correction as required.
  5. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Consult the product specialist.

  • For details about attaching the Z-fold support tray for multi-folding unit, see "Copy/ Document Server" supplied with the machine.
  • If the Z-fold support tray for multi-folding unit is attached, the trailing edge of the ejected sheets will not be too close to the paper exit, so no problem will occur. However, the stapled sheets may not be stacked properly.