Toner Scatter 2 (Trailing Scatter)

Parts of a line that is 5 mm (0.2 inches) or less from an image exhibit splatter.

Cause:

Air contained between images is compressed and blows off parts of a line. This may occur if:

• Printing is done at high temperature or humidity
• Using coated or other slippery paper
• Printing line images at less than 5 mm (0.2 inches) intervals

Solution:

The solution depends on the area in which the line splatter occurs. If the splatter occurs 15 mm (0.6 inches) or less from the leading edge, follow Procedure (a) or follow Procedure (b).

1. Toner scatter appears within 15 mm (0.6 inches) of the leading edge

2. Ask the client if the image start position can be shifted more that 15 mm away from the leading edge.

   Yes	Go to the next step.
   No	Use different paper.

3. Adjust the image position. In Advanced Settings for the custom paper in use:
   
   • Specify Adj Image Position of Side1 With Feed for the side 1 of the paper. Adjust in the “+” direction. (SP1-950-001 to 100: Image Pos:Sub:Side1 Custom Paper 001 to 100)
   • Adj Image Position of Side2 With Feed for the side 2. Adjust in the “–“ direction. (SP1-951-001 to 100: Image Pos:Sub:Side2 Custom Paper 001 to 100)
4. Adjust the mask width at the leading edge. In Advanced Settings for the custom paper in use, specify Adjust Erase Margin of Leading Edge. (SP2-122-001 to 100: Erase Margin Adj Leading Edge Custom Paper 001 to 100).
5. Adjust the file's leading edge margin.
   
   • Shift the image more than 15 mm (0.6 inches) away from the trailing edge.
   • For details about adjusting the shift image and adjusting the mask width at the leading edge, see the TCRU manual "Adjustment Item Menu Guide".
   • If you cannot increase the leading edge margin to more than 15 mm (0.6 inches), consult the product specialist.

b) Line splatter appears 16 mm (0.6 inches) (or more) from the leading edge

1. In Advanced Settings for the custom paper in use, select Image Transfer Current Setting. (SP2-817-001 to 100: ITB Voltage Custom Paper 001 to 100)

2. Check the present value. Is it the upper limit?

   Yes	Go to Step 5.
   No	Go to the next step.

3. Increase the absolute value of the current by 5 uA in Image Transfer Current Setting.

4. Print the image. Is the problem resolved?

   Yes	Finished!
   No	Increase the value by 5 uA. If the problem persists even though you have increased the value to the upper limit (150 uA), go to the next step.

5. Does the client mind if image density is lower?

   Yes	Go to the next step.
   No	Use different paper.

6. In Advanced Settings for the custom paper in use, select Adjust Toner Adhesion. (SP3-921-001 to 100: Procon Target M/A Custom Paper 1 to 100)

7. Check the present value. Is it the lower limit?

   Yes	Consult the product specialist.
   No	Decrease the value by 1 in Adjust Toner Adhesion.

8. Print the image. Is the problem resolved?

   Yes	Finished!
   No	Repeat Steps 5 to 7. If the problem persists even though you have decreased the value to the lower limit, consult the product specialist..