Cause:
The antistatic brushes in the exit transport and invert transport of the drawer are dirty or the anti-static brushes in Finisher SR5050/SR5060 are dirty.
Solution:
Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is resolved.
Procedure 1
- Clean the antistatic brushes in the exit transport and inverter transport of the drawer with a blower brush.
Procedure 2
- Apply this procedure only when: 1) A back-curl is required to flatten curls with the decurl unit, and 2) Sheets are delivered with their printed side facing up in the post-processing machine.
- On the machine operation panel: Adjustment Settings for Skilled Operators > Paper Feed/ Output > Adjust Paper Curl > Check the current decurl setting (Off, Weak, or Strong). (SP 1-906-001 to 007: De-curler Setting Tray <number> :Paper Path Selection)
Is it "Adjust Convex Curl: Weak" or "Adjust Convex Curl: Strong"?
Yes
Go to the next step.
No
Consult the product specialist.
Is this setting essential?
Yes
Go to the next step.
No
Set Adjust Paper Curl to "Adjust Convex Curl: Off" (set it back to the default value).
Are the sheets delivered with their printed side facing up.
Yes
Go to the next step.
No
Contact your service representative.
Is this setting essential?
Yes
Consult the product specialist.
No
Change the setting so that the sheets are delivered with their printed side facing down.
Print the image. Is the problem resolved?
Yes
Finished!
No
Consult the product specialist.