Cause:

The paper feed is delayed. This may occur if the paper is slippery.

Solution:

  1. In Advanced Settings for the custom paper in use, set Regist Jam Detection with Feed Dir to Off. (SP 1-958-001 to 100: Subscan Reg Jam Detect Custom Paper 001 to 100)
  2. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Consult the product specialist.

  • When you set Regist Jam Detection with Feed Dir to Off, the printed image may become misaligned at the leading edge.