Cause:

Sheets cannot be positioned properly by paper position adjustment in the paper registration unit.

Solution:

Depending on the cause of the problem, do one of the following:

The side fences in the paper tray are too far apart.
  • If the side fences are too far apart, the paper may shift.
  • Adjust the side fences to match the paper width.
  • When you close the paper tray, the side fences may become misaligned due to the weight of the paper.
  • To prevent this, close the paper tray slowly.
The paper size/orientation/type is not specified correctly.
  • In tray paper settings, specify the size, orientation, and type of the paper in use.
Colored paper or transparencies are loaded in the paper tray.
  • Paper edges may not have been detected correctly. Adjust the color paper edge detection.
  1. In Advanced Settings for the custom paper in use, select Color Paper Edge Detection Adjustment and make a note of the present value. (SP1-962-001: Color Paper Adjustment Custom Paper 001)
  2. Increase the value in Color Paper Edge Detection Adjustment.

  3. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Keep increasing the value until the problem is resolved.

    If the problem persists even though the setting has reached its maximum value, restore the value noted in step 1 and go to the next step.

  4. Decrease the value in Color Paper Edge Detection Adjustment.

  5. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Keep decreasing the value until the problem is resolved.

    If the problem persists even though the setting has reached its minimum value, restore the value noted in step 1 and go to the next step.

  6. In Advanced Settings for the custom paper in use, set Skew Detection to Off. (SP 1-955-001 to 100: Skew Detect Custom Paper 001 to 100)

  7. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Consult the product specialist.

    Sheets of mixed type, thickness, or color are loaded in the paper tray.
    • Load identical sheets in the paper tray.
    Shift Tray Full Disable (OFF)

    With Custom Paper

    In user paper settings for the custom paper in use, disable side-to-side registration. (SP 1-957-001 to 100: Side-to-Side Reg Disable Custom Paper 001 to 100)

    With Standard Paper

    In Advanced Settings for the custom paper in use, disable side-to-side registration. (SP 1-917-001 to 008: Side-to-Side Reg Disable Tray <number>)

    Jam Detection Only Disabled

    If the User Settings are used: In the Advanced Settings for the custom paper in use, under Details disable Vertical Registration. (SP1-958-001 to 012 Vertical Registration Jam Detection.)

    If User Settings are not used: Use the key operator settings to disable Vertical Registration Jam Detection. (SP1-918-001 to 012 Vertical Registration Jam Detect)

    J050 Issued and corners folded

    Refer to “Failure to Feed” in the Vacuum Feed LCIT RT5100 section. (Frequent Double Feeds, Failures to Feed)