Here is a summary of how to solve problems in the above procedure.

Toner Filling Failed at Step 13

  1. Open the toner bank door, and remove the toner bottles.
  2. Rotate each bottle at least 10 times to make sure that the toner inside is loose.
  3. Insert both toner bottles, and then close the toner bank door.
  4. Make sure the left front door is open.
  5. Cycle the machine off/on.
  6. Close the left front door.
  7. Go to Step 10 in the previous section to complete the procedure.

Process Control Failed at Step 15

  1. If the machine returned an SC error, refer to the SC error list and do the procedure recommended to solve the problem.
  2. Make sure that the left front door is open.
  3. Cycle the machine off/on.
  4. Close the left front door.
  5. Go to Step 12 in the previous section to complete the procedure.

SP3012-001 Did Not Return "11" at Step 18

  1. Refer to the Troubleshooting Section.
  2. Do the procedure recommended for the displayed number code to solve the problem.