Random white specks appear in shaded areas.

Cause:

The charge on the image transfer roller is high, and the problem is caused in the area before or in the roller nip. This can occur if the machine is in an area where ambient temperature and humidity are very low.

Solution:

Do the procedures below if the reading for the level of resistance at the image transfer roller or paper transfer roller is "R+3". Be sure the check the resistance of both rollers..

Procedure (a) Problem at Image Transfer Roller

  1. Check the resistance level of the image transfer roller with SP2-312-001 (Current Resist Level Disp ITB).
  2. If the value of SP2-312-001 is "R+3", connect the ITB unit heater and allow the machine to remain idle for one hour.

  3. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Go to the next step.

  4. Replace the image transfer roller.

  5. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Consult the product specialist.

Procedure (b) Problem at Paper Transfer Roller

  1. Check the resistance level of the paper transfer roller with SP2-322-001: Current Resist Level Disp PTR.
  2. If the value is “R+3”, replace the PTR unit.

  3. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Go to the next step.

  4. Replace the paper transfer roller.

  5. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Consult the product specialist.