Depending on the cause of the problem, do one of the following if an envelope is used.

If an envelope flap at the trailing edge is oblique, a skew may be wrongly detected when the envelope is transferred with its flap open.

Disable the skew detection function.

If custom paper is used

In Advanced Settings for the custom paper in use, set Skew Detection to Off. (SP 1-955-001 to 100: Skew Detect Custom Paper 001 to 100)

If custom paper is not used

On the machine operation panel: In the Paper Feed/Output group in the Adjustment Settings for Skilled Operators menu, set Skew Detection to Off. (SP 1-021-001 to 008: Skew Detect Tray <number>)

  • Disabling the skew detection function will allow skewed printing. If this is not acceptable to the client, contact the product specialist.