Toner is scattered around a solid-fill print.

Cause:

This may occur if printed at low temperature or humidity.

  • To adjust the following settings, pre-register the type of paper in use as a custom paper.

Solution:

Check both sides of the printed sheet to see which side is affected.

  • If only Side 1 (front side) is affected, do Procedure (a).
  • If only Side 2 (back side) is affected, do Procedure (b).
  • If both sides are affected, do Procedure (a), and then do Procedure (b).

(a) Toner scatter on Side 1 only

  1. In Advanced Settings for the custom paper in use, increase the absolute value of the negative current by 5% in Paper Transfer Current Setting: Side 1. (SP2-811-001 to 100: PTR Current:Side1 Custom Paper 001 to 100)
    Example: If the present current is -40 uA, change it to -42 uA.

  2. Print the image. Is the problem resolved?

    Yes

    Finished! (Do Procedure (b) if the back side is also affected.)

    No

    Increase the setting another 5%.

  3. If repeating Step 2 does not solve the problem, consult the product specialist.

(b) Toner scatter on Side 2 (or both sides)

  1. In Advanced Settings for the custom paper in use, increase the absolute value of the negative current by 5% in Paper Transfer Current Setting: Side 2. (SP2-812-001 to 100: PTR Current:Side2 Custom Paper 001 to 100)
    Example: If the present current is -40 uA, change it to -42 uA.

  2. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Increase the setting another 5%.

  3. If repeating Step 2 does not solve the problem, consult the product specialist.