Cause:

The paper feed speed of the decurl unit is too high or too low.

Solution:

If scratches or streaks appear on side 2 of the paper or continuous noise results

You can lessen the problem by decreasing the paper feed speed of the decurl unit.

  1. On the machine operation panel: Adjustment Settings for Skilled Operators > Paper Feed/Output > Adjust Paper Curl > Check the current decurl setting (Off, Weak, or Strong) in. (SP 1-906-001 to 007: De-curler Setting Tray <number> :Paper Path Selection)
  2. In Advanced Settings for the custom paper in use, adjust the paper feed speed of the decurl unit.
    • If the degree of decurling is set to "Off", reduce the value in Decurler Feed Speed Adj: Curl Adj Off by 0.5%. (SP 1-959-001 to 100: Line Speed Adjust: Default Pos Custom Paper 001 to 100)
    • If the degree of decurling is set to "Weak", reduce the value in Decurler Feed Speed Adj: Curl Adj Weak by 0.5%. (SP 1-960-001 to 100: Line Speed Adjust:Pos.1 Custom Paper 001 to 100)
    • If the degree of decurling is set to "Strong", reduce the value in Decurler Feed Speed Adj: Curl Adj Strg by 0.5%. (SP 1-961-001 to 100: Line Speed Adjust:Pos.2 Custom Paper 001 to 100)

  3. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Keep decreasing the value by 0.5% until the problem is resolved. If the problem persists even though the setting has reached its minimum value, consult the product specialist.

If scratches, streaks, or creases appear on side 1 of the paper

You can lessen the problem by increasing the paper feed speed of the decurl unit.

  1. On the machine operation panel: Adjustment Settings for Skilled Operators > Paper Feed/Output > Adjust Paper Curl > Check the current decurl setting (Off, Weak, or Strong) in. (SP 1-906-001 to 007: De-curler Setting Tray <number> :Paper Path Selection)
  2. In Advanced Settings for the custom paper in use, adjust the paper feed speed of the decurl unit.
    • If the degree of decurling is set to "Off", increase the value in Decurler Feed Speed Adj: Curl Adj Off by 0.5%. (SP 1-959-001 to 100: Line Speed Adjust:Default Pos Custom Paper 001 to 100)
    • If the degree of decurling is set to "Weak", increase the value in Decurler Feed Speed Adj: Curl Adj Weak by 0.5%. (SP 1-960-001 to 100: Line Speed Adjust:Pos.1 Custom Paper 001 to 100)
    • If the degree of decurling is set to "Strong", increase the value in Decurler Feed Speed Adj: Curl Adj Strg by 0.5%. (SP 1-961-001 to 100: Line Speed Adjust:Pos.2 Custom Paper 001 to 100)

  3. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Keep increasing the value by 0.5% until the problem is resolved.

    If the problem persists even though the value has reached its maximum value, consult the product specialist.