The leading edge is fainter.

Cause:

At low temperature or when using thin coated paper, this may occur if the paper transfer current is insufficient. At high temperature, this may occur if the paper transfer current is excessive.

  • This solution only works when the thickness of the paper is equivalent to Paper Weight 4 or higher. Do not try this as a solution when using paper with a thickness equivalent to Paper Weight 3 or lower, as it may cause paper mis-feeding.

  • To adjust the following settings, pre-register the type of paper in use as a custom paper. For details see “3. Custom Paper Settings for Administrator” in the TCRU “Adjustment Item Menu Guide”.

Solution:

Do the following adjustments together: Procedure (a) and Procedure (b).

(a) Raising the Switch Point

  1. In Advanced Settings for the custom paper in use, make a note of the preset values for Paper Transfer Current: Lead Edge.
    • SP2-814-001 to 100: Leading Edge Corr Switch: 2nd Custom Paper 001 to 100
    • SP2-813-001 to 100: Leading Edge Corr Coef: 2nd Custom Paper 001 to 100
  2. Is the paper transfer leading edge switch setting set at its highest value?

    Yes

    Go to Step 7.

    No

    Raise the setting by 5 points.

  3. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Go to Step 4.

  4. Is the paper transfer leading edge correct less than 200?

    Yes

    Raise the setting 10 points.

    No

    Repeat from Step 2.

  5. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Repeat from Step 4.

  6. If the problem persists after repeating from Step 4, and then raising the setting to 200, restore the original settings at Step 1, and then do Procedure (b) below to lower the settings.
  7. Is the paper transfer leading edge correction setting below 200?

    Yes

    Raise the setting 10 points.

    No

    Use different paper.

  8. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Repeat from Step 7.

  9. If the problem persists after repeating from Step 7, and then raising the paper transfer leading edge correction setting to 200, restore the original settings at Step 1, and then do Procedure (b) below to lower the settings.

(a) Lowering the Current

  1. In Advanced Settings for the custom paper in use, raise the setting for the paper transfer leading edge correction setting by 10 points. (SP2-813-001 to 100: Leading Edge Corr Coef: 2nd Custom Paper 001 to 100)
  2. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Increase the scaling factor by 10 percentage points.

  3. Repeat Step 2. If the problem persists even though you have increased the scaling factor by 50 percentage points, restore the value noted in Step 1 of Procedure (a), and then consult the product specialist.

    If changing the setting for transfer at the leading edge does not solve the problem, connect the paper tray heaters. (Heater Options)