Cause:

When using large-size or coated paper and paper-to-paper friction is very high, a sheet may push against another or paper deflection may occur.

This is likely to occur if:

  • B4 LEF, 8"x14" LEF, or larger size of paper is used.
  • Paper that produces high paper-to-paper friction is used.
  • The temperature or humidity is high.
Sheet bending

The leading edge of the delivered sheet bends upward and backward.

[A]

Paper Exit

[B]

Output Tray

One sheet pushing out another

Because of high paper friction, the delivered sheet may get stuck and push out other sheets of paper.

[A]

Paper Exit

[B]

Output Tray

Paper deflection

Because of high paper friction, the delivered sheet may arch up and become crimped.

[A]

Paper Exit

[B]

Output Tray

Solution:

Depending on the cause of the problem, do one of the following:

Sheet bending

There is airflow in the room.

Minimize the airflow. For instance, turn the air conditioner off.

Sheets are curled upward.

  • If the decurl unit is used
  1. On the machine operation panel: Adjustment Settings for Skilled Operators > Paper Feed/ Output > Adjust Paper Curl > Set to "Adjust Concave Curl". (SP 1-906-001 to 007: De-curler Setting Tray <number> :Paper Path Selection)
  2. To control the amount of curl correction, select "Weak" if the present setting is "Off" or "Strong".
  • If the decurl unit is not used

Remove the paper stack and turn it upside down.

  • Paper of Paper Weight 0 is being used.

If paper of Paper Weight 0 is being used, attach the Z-fold support tray for multi-folding unit.

For details about attaching the Z-fold support tray for multi-folding unit, see "Copy/ Document Server" supplied with the machine.

One sheet pushing out another or sheets becoming crimped

Sheets are curled downward.

  • If the decurl unit is used
  1. On the machine operation panel: Adjustment Settings for Skilled Operators > Paper Feed/ Output > Adjust Paper Curl > Set to "Adjust Convex Curl". (SP 1-906-001 to 007: De-curler Setting Tray <number> :Paper Path Selection)
  2. To control the amount of curl correction, select "Weak" if the present setting is "Off" or "Strong".
  • If the decurl unit is not used
  1. Remove the paper stack and turn it upside down.

Paper of Paper Weight 0 is being used.

If paper of Paper Weight 0 is being used, attach the Z-fold support tray for multi-folding unit. For details about attaching the Z-fold support tray for multi-folding unit, see "Copy/ Document Server" supplied with the machine.

  • If the Z-fold support tray for multi-folding unit is attached, the number of sheets that can be stacked is reduced.
  • If the Z-fold support tray for multi-folding unit is attached, the range of misalignment of the last print may exceed 2 mm (0.08 inches) if the Shift Collate function is used.