Cause:
Double feeding has occurred.
Solution:
Depending on the cause of the problem, do one of the following:
Coated or another type of unsupported paper is loaded on the machine operation panel's tray.
- Load paper not supported by the machine's paper tray (Trays 1-3) in the wide LCT or another paper tray that supports the paper.
Sheets are stuck to each other.
- Fan the paper before loading it to loosen the sheets.
The edges of the sheets are rough.
- Turn the sheets the other way up or smooth the edges before loading the paper.