P 501/502, IM 350F/350/430Fb/430F

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  • Read This First
    • Symbols and Abbreviations
    • Trademarks
  • Product Information
    • Machine Codes and Peripheral Configuration
      • Main Machine
      • Options
    • Specifications
  • Installation
    • Installation Requirements
      • Environment
      • Machine Space Requirements
      • Machine Dimensions
      • Power Requirements
    • Main Machine Installation (P 502/501)
      • Accessories
      • Installation Procedure
        • Removal of Packing Materials and Shipping Retainers
        • Loading Paper
        • Turning the Power On
        • Printing a Configuration Page
      • Moving the Machine
    • Main Machine Installation (IM 350F/350/430F)
      • Accessories
      • Important Notice on Security Issues
      • Installation Procedure
        • Removal of Packing Materials and Shipping Retainers
        • Loading Paper
        • Connecting the Modular Cable (Only Using the Fax)
        • Turning the Power On
        • Printing a Configuration Page
      • Moving the Machine
    • Main Machine Installation (IM 430Fb)
      • Accessories
      • Installation Procedure
        • Removal of Packing Materials and Shipping Retainers
        • Loading Paper
        • Connecting the Modular Cable (Only Using the Fax)
        • Turning the Power On
        • Printing a Configuration Page
      • Moving the Machine
    • External/ Internal Options
    • Paper Feed Unit PB1120 (D3ER-17)/ PB1110 (D3EQ-17)
      • Number of Paper Feed Unit That Can Be Installed
      • Accessories
      • Installation Procedure
    • Caster Table Type M34 (D3EP-03)
      • Accessories
      • Installation Procedure
    • Offline Stapler Type M34 (D3EP-02)
      • Accessories
      • Installation Procedure
    • Hard Disk Drive Option Type P18 (M543-01)
      • Accessories
      • Installation Procedure
    • Optional Counter Interface Unit Type M12 (B870-21)
      • Accessories
      • Installation Procedure
    • NFC Card Reader Type M27 (M502-10)
      • Accessories
      • Installation Procedure (1): USB Cable Exposed
      • Installation Procedure (2): USB Cable Inside the Machine
    • Page Keeper Type M28 (D3DQ-17)
      • Accessories
      • Installation Procedure
    • Enhanced Security HDD Option Type M10 (D792-09)
      • Accessories
      • Installation Procedure
        • After Installing the HDD
    • Controller Options
    • IEEE 1284 Interface Board Type M19 (D3C0-17)
      • Accessories
      • Installation Procedure
    • IEEE 802.11 Interface Unit Type M24 (M500-08)
      • Accessories
      • Installation Procedure
      • User Tool Settings for IEEE 802.11a/g/n (Printer Model)
      • User Tool Settings for IEEE 802.11a/g/n (MF Model)
      • SP Mode Settings for IEEE 802.11 Wireless LAN
    • File Format Converter Type M19 (D3BR-04)
      • Accessories
      • Installation procedure
    • USB Device Server Option Type M19A (D3BC-33, -34)
      • Accessories
        • Interface Board Surface
        • What Do the LED Indicators Mean?
      • Installation Procedure
        • Notes for Energy Save Mode Setting
      • IP Address Setting
    • Extended USB Board Type M19 (D3BS-01)
      • Accessories
      • Installation procedure
    • SD Card Options
    • SD Card Appli Move
      • Overview
      • Notes on Using the SD Merge Function
      • Move Exec
      • Undo Exec
    • XPS Direct Print Option Type P18 (M543-11)/ M34 (D3EN-18, -19, -20)
      • Accessories
      • Installation Procedure
    • IPDS Unit Type P18 (M543-07, -08, -09)/ M34 (D3EN-13, -14, -15)
      • Accessories
      • Installation Procedure
    • OCR Unit Type M13 (D3AC-23, -24, -25)
      • Accessories
      • Overview of Searchable PDF Function
      • Installation Procedure
      • Recovery Procedure
    • Postscript3 Unit Type P18 (M543-04, -05, -06)/ M34 (D3EN-10, -11, -12)
      • Accessories
      • Installation Procedure
    • VM Card Type P18 (D3EN-03, -04, -05)
      • Accessories
      • Installation Procedure
    • Data Overwrite Security Unit Type M19 (D3BS-03)
      • Overview
      • Before You Begin the Procedure
      • Accessories
      • Seal Check and Removal
      • Installation Procedure
      • Configuring "Auto Erase Memory" (Performed by the Customer)
    • Security Settings
      • Security Function Installation
      • Data Overwrite Security
        • Before You Begin the Procedure
        • Using Auto Erase Memory (Printer Model)
        • Using Auto Erase Memory (MF Model)
      • HDD Encryption
        • Before You Begin the Procedure:
        • Enable Encryption Setting (Printer Model)
        • Enable Encryption Setting (MF Model)
        • Backing Up the Encryption Key (Printer Model)
        • Backing Up the Encryption Key (MF Model)
        • Encryption Key Restoration
    • Settings for @Remote Service
      • Points to Check Before Making @Remote Settings
      • Execute the @Remote Settings
    • Auto Remote Firmware Update (ARFU) Settings
      • Specifying the Time and Day of the Week to Prohibit Updating via Web Image Monitor
    • Instructions for the Customers
    • RemoteConnect Support Settings (MF Model Only)
      • Overview
      • How to Enable/Disable RemoteConnect Support
      • Uninstalling RemoteConnect Support
    • Remote Panel Operation Settings (MF Model Only)
      • Overview
      • How to Enable/Disable Remote Panel Operation/Monitoring
  • Preventive Maintenance
    • Preventive Maintenance Tables
    • Image Quality Standards
    • Paper Transfer Quality Standards
  • Replacement and Adjustment
    • Notes on the Main Power Switch
      • Characteristics of the Push Switch (DC Switch)
      • Shutdown Method
      • Forced Shutdown
    • General Cautions
    • Special Tools and Lubricants
      • Locations to Apply Grease
        • Drum Drive
        • Paper Feed Drive
        • Feed/Fusing Drive
        • Fusing Pressure/Release Motor Drive
        • Paper Feed Drive (Optional Bank)
      • Locations to Apply Quick Drying Grease
        • Drum Drive
        • Paper Feed Drive
        • Paper Feed Drive (Optional Bank)
      • Locations to Apply Grease in the Fusing Unit
        • Inside Fusing Unit
      • Locations to Apply Grease in the Scanner Unit
        • Inside Scanner Unit
    • SMC Report Storage
    • Exterior Covers (Printer Model)
      • Right Cover (Printer)
      • Left Cover (Printer)
      • Front Cover (Printer)
      • Operation Panel (Printer)
      • Upper Cover (Printer)
      • Rear Lower Cover (Printer)
      • Rear Cover (Printer)
    • Exterior Covers (MF Model)
      • Right Cover (MF)
      • Left Cover (MF)
      • Front Cover (MF)
      • Upper Cover (MF)
      • Rear Lower Cover (MF)
      • Rear Cover (MF)
    • Smart Operation Panel (MF Model)
      • Operation Panel Unit
      • Internal Parts
        • Bottom Cover
    • SPDF (MF Model Only)
      • SPDF Unit
        • When Installing the SPDF
      • Original Feed Unit
      • SPDF Friction Pad
      • SPDF Rear Cover
      • SPDF Relay Board
      • SPDF Drive Motor (M6)
      • SPDF Feed Sensor (S17)
      • SPDF Front Cover
      • Feed Cover Sensor (S15), Original Set Sensor (S14)
      • SPDF Registration Sensor (S16)
      • SPDF Feed Clutch (CL8)
      • CIS Unit
    • Scanner (MF Model Only)
      • Scanner Front Cover
      • Scanner Unit (with SPDF)
      • Platen Cover Sensor (S13)
      • Scanner HP Sensor (S12)
      • Scanner Motor (M5)
      • Scanner Carriage
        • Reinstalling the Scanner Carriage
    • LED Optics
      • LED Head
      • Quenching Lamp
    • PCDU
      • PCDU
    • Toner Cartridge
      • Toner Cartridge
    • Image Transfer
      • Image Transfer Roller
      • Discharge Plate
      • Image Creation Thermistor (TH5)
    • Fusing
      • Fusing Unit
      • Fusing Upper Cover
      • Fusing Thermistor (TH1)
      • Fusing Thermostat (Center, End) (TH4, TH3)
      • Fusing Lamp
      • Hot Roller Stripper
      • Hot Roller
      • Pressure Roller
      • Fusing Thermopile (TH2)
      • Fusing Pressure/Release Motor (M2)
      • Fusing Nip Pressure Position Sensor (S7)
    • Paper Feed
      • Paper Feed Roller
      • Separation Roller
      • Bypass Feed Roller
      • Paper End Sensor (S6), Paper Near-end Sensor (S4)
      • Bypass Feed Unit
      • Bypass Friction Pad
      • Bypass Paper End Sensor (S2)
      • Bypass Tray Sensor (S3)
      • Paper Size Switch (SW4)
      • Registration Sensor (S5)
      • Registration Roller
    • Paper Exit/ Duplex
      • Paper Exit Full Sensor (S10)
      • Paper Exit/Reverse Sensor (S1)
      • Duplex Entrance Sensor (S8)
      • Exit/Reverse Motor (M1)
      • Exit Junction Gate Solenoid (SOL1)
    • Drive Units
      • Toner Supply Clutch (CL2)
      • Bypass Feed Clutch (CL4)
      • Bypass Lift Clutch (CL3)
      • Registration Clutch (CL5)
      • Paper Feed Clutch (CL6)
      • Duplex Clutch (CL1)
      • Relay Clutch (CL7)
      • Drum Motor (M3)
      • Feed/Fusing Motor (M4)
    • Electrical Components
      • SCB (MF Model)
        • NVRAM on the SCB
      • SCB with the Controller Box (MF Model)
      • HDD (MF Models)
      • FCU Board (Fax Model)
      • Speaker (Fax Model)
      • Controller Board (Printer Model)
        • NVRAM on the Controller Board
      • BCU (Printer Model)
        • NVRAM on the BCU
      • BCU with the Bracket (Printer Model)
      • PSU
      • Toner End Sensor (S9)
      • HVPS
      • HVPS with the Bracket
      • DC Switch (SW4)
      • Front Interlock Switch (SW1)
      • Rear Interlock Switch (SW2)
      • Temperature/Humidity Sensor (S11)
      • NFC Board
    • Fans/ Filters
      • PCDU Cooling Fan (Right) (FAN1)
      • PCDU Cooling Fan (Left) (FAN2)
      • PSU Cooling Fan (FAN3)
      • Air Filters
  • System Maintenance
    • Service Program Mode
      • SP Tables
      • Enabling and Disabling Service Program Mode
        • Entering SP Mode
        • Exiting SP Mode
      • Types of SP Modes
        • For Printer Model
        • For MF Models
      • Service Mode Lock/Unlock
    • Test Pattern Printing
    • Firmware Update by SD Card
      • Overview
      • Preparation
      • Updating Procedure (Printer Model)
      • Updating Procedure (MF Models)
      • Error Screens during Updating
    • Package Firmware Update
      • Overview
      • Immediate Update
      • Update at the Next Visit (Reserve)
        • How to Set the Machine to Download Firmware Later (Reserve)
        • How to Check if the Firmware Downloaded with Reserve
        • How to Install Firmware Downloaded with Reserve
      • Update via SD card
    • Remote Firmware Update
      • RFU Performable Condition
    • Auto Remote Firmware Update (MF Model Only)
      • Overview
      • Downloading and Updating Process
        • Latest Package Download
        • Validation of ARFU
        • Update Process
      • Checking the ARFU Result
      • Checking the Result Using the Log Data
      • Related SPs
    • Updating JavaVM (Printer Model)
      • Overview
      • Deactivating SDK Applications and Removing the VM Card
      • Updating JavaVM and Inserting the VM Card
      • Activating SDK Applications
    • Updating JavaVM (MF Model)
      • Creating an SD Card for Updating
      • Updating Procedure
      • List of Error Messages
    • NVRAM Data Upload/Download
      • Uploading Content of NVRAM to an SD Card
      • Downloading Data from an SD Card to NVRAM
    • SP Data Import/Export
      • Overview
        • Import/Export Conditions
        • Data That Can Be Imported and Exported
      • Exporting Device Information
      • Importing Device Information
      • Possible Solutions for Import/Export Problems
    • Address Book Export/Import
      • Export
      • Import
      • Specification
    • Capturing the Debug Logs
      • Overview
        • Security of the Operation Log
        • Storing the Device Logs on an SD Card
      • Retrieving the Debug Logs
        • Procedure for Retrieving the Debug Log with SD Card
        • Procedure for Retrieving the Debug Log via Web Image Monitor
        • Log File List
    • Automatic Backup/Restore for Application and Settings of SOP
      • Overview
      • Automatic Backup
      • Restore
  • Troubleshooting
    • Self-Diagnostic Mode
      • Self-Diagnostic Mode at Power On
      • SC Logging
      • SC Automatic Reboot
      • SC Manual Reboot
    • Service Call
      • Service Call Conditions
      • SC100 (Scanning)
      • SC200 (LED Optics)
      • SC300 (Image Processing)
      • SC400 (Image Processing)
      • SC500 (Paper Feed and Fusing)
      • SC600 (Device Communication)
      • SC700 (Peripherals)
      • SC800 (Controller)
      • SC900 (Others)
    • Jam Detection
      • Jam Displays
      • Jam History
        • Jam Codes and Position Codes
        • Paper Size Codes
      • Sensor Position Layout
    • Image Adjustment
      • Registration Adjustment
      • Image Position Adjustment
      • Scanner, SPDF Image Adjustment
        • Scanner Image Adjustment
        • SPDF Image Adjustment
    • Other Troubleshooting
      • Paper Feed (Skew)
      • Problem at Regular Intervals
      • When Vertical Line of 8mm is Generated
      • When Vertical Banding is Generated
      • When Vertical Lines, Bands Cause Uneven Density (MF Model Only)
      • Image Area or Backside Becomes Dirty When Frequently Printing on Small-size Paper
      • Recycled or Thin Paper Is Severely Curled after Printing
      • Poor Image Quality When Using Shiny Materials Mode
      • Uneven Image Density
      • Horizontal White Bands 94 mm Apart
      • Excessive Curl When Printer in Thick Paper 3 Mode
      • Defective Images When Printing on Envelopes
      • Wrinkles Occur on Printed Envelopes
      • Water Spots from Condensation
      • Stained Leading Edges When Manual Duplex Printing Postcards or Thick Paper
      • Black Speckles in Images
      • Printed Barcodes Cannot Be Read
      • Excessive Curl Reduces Exit Tray Capacity
      • Stack Error (Spilling of the Paper Stacked in the Output Tray)
      • To Prevent Accidental Power Cord Disconnection
      • Paper Feed Tray Side Fence and End Fence Fasteners
      • Fluorescent lamp, X-ray light, or LED flicker
      • Suppressing Maximum Power Consumption
      • Fibrous Deposits Occur on the Back Sides of Paper at the Leading Edges
      • Tears Occur at the Leading Edges of Paper
      • White Spots Occur at Low Temperature and Humidity
  • Detailed Descriptions
    • Overview
      • Guidance for Those Who Are Familiar with Predecessor Models
        • Printer Model
        • MF Model
      • Component Layout
      • Drive Layout
      • Paper Path
      • Parts Layout (Printer Model)
        • LED Optics, Other
        • Paper Feed
        • Fusing, Duplex, Paper Exit
        • Drive
        • Boards, Switches, Fans
      • Parts Layout (MF Model)
        • SPDF
        • Scanner
        • LED Optics, Other
        • Paper Feed
        • Fusing, Duplex, Paper Exit
        • Drive
        • Boards, Switches, Fans
    • SPDF
      • Component Layout
      • Mechanism
        • SPDF Drive
        • Original Detection
        • Original Transport Path
        • Double Feed Detection (Option)
    • Scanner
      • Component Layout
      • Mechanism
        • Light Source and Exposure
        • Scanner Carriage Drive
        • Improved Tolerance to Black Lines When Paper Passes through SPDF
    • Printing Process
      • Overview
    • LED Exposure
      • Component Layout
      • Mechanism
        • Writing Method
        • LED Head
        • LED Head Cleaning
        • Scanner Feedback Control (MF Model Only)
    • PCDU, Toner Cartridge
      • Component Layout
      • Separating the Toner Cartridge and PCDU
      • PCDU (Photo Conductor Development Unit)
        • PCDU Component Layout
        • PCDU Mechanism
        • PCDU Near End/ End Detection
      • Toner Cartridge
        • Overview
        • Toner Cartridge Mechanism
        • Toner Near End/ End Detection
    • Image Transfer and Paper Separation
      • Component Layout
      • Mechanism
        • Image Transfer/ Paper Separation
        • Transfer Roller Cleaning
      • Related SPs
    • Image Fusing
      • Component Layout
      • Mechanism
        • Fusing Mechanism
        • Thermal Control Mechanism
        • Overheat Protection
        • Fusing Pressure Automatic Release Mechanism
        • New Unit Detection
        • CPM Down Control
      • Related SPs
    • Paper Feed
      • Component Layout
      • Mechanism
        • Paper Feed Operation
        • Tray Paper Detection
        • Adjustable Cassette
        • Side-to-side Registration Adjustment in the Machine Paper Tray
        • Bypass Paper Feed Operation
        • Bypass Tray Paper Detection
        • Side-to-side Registration Adjustment in the Bypass Tray
    • Paper Exit/ Duplex
      • Component Layout
      • Mechanism
        • Paper Exit/ Duplex Operation
    • Air Flows (Fan Control)
      • Component Layout
      • Mechanism
        • Fans
        • Fan Operation
        • Print Duty Fan Control
    • Boards
      • Block Diagram
      • Board Outline
    • Other Features
      • Silent Mechanism
      • Shiny Materials Scanning Mode
      • Revised Motor Configuration
    • New Functions
      • Help Function (MF Model Only)
      • Help for Image Quality & Paper Feeding
      • Bypass Tray Assist Function (MF Model Only)
    • Energy Save
      • Energy Saver Modes
      • Weekly Timer
      • Setting items that are related to Energy Saving
      • Power States of this Machine (MF Model Only)
      • Recovery Time/Reduced Electrical Consumption
      • Recommendation
    • Option (Offline Stapler Type M34)
      • Component Layout
      • Mechanism