1. Print out the SMC Report (factory settings) with SP5-990-006.
  2. Print out the SMC Report (all data) with SP5-990-001.
  3. Turn the main power OFF.
  4. Install an SD card into SD Card Slot 2 (lower slot).
  5. Turn the main power ON.
  6. Copy the NVRAM data to an SD card with SP5-824-001.
  7. Turn the main power OFF. Disconnect the power cord.
  8. Remove the SD card containing the NVRAM data from Slot 2.
  9. Replace the NVRAM on the controller board and reassemble the machine. (Controller Board (Printer Model))

  10. Connect the AC power cord, and then turn the main power ON.

    • Do not insert an SD Card in Slot 2.
    • When you do this, SC995-02 (Defective NVRAM) will be displayed. However, DO NOT turn the main power OFF. Continue with this procedure.

  11. Reinsert the SD card that you removed in Step 8 back into Slot 2.

  12. Download the old NVRAM data from the SD card onto the new NVRAM using SP5-825-001 (NVRAM Data Download).

    This will take about 2 or 3 minutes.

  13. Turn the main power OFF, and then remove the SD card from the lower slot.
  14. Turn the main power ON.
  15. If the security functions (e.g. Stored file encryption/ Auto Erase Memory Setting) were applied, set the functions again.

  16. Output all the SMC data with SP5-990-001, and make sure all the SP/UP settings except for counter information are properly restored by checking the factory setting sheet from step 1 and the SMC Report from step 2.

    The counters will be reset.

  17. Power cycle the machine.

If SP5-824-001 (NVRAM Data Upload) and SP5-825-001 (NVRAM Data Download) cannot be executed for some reason, enter all data on the SMC Report manually.