P 501/502, IM 350F/350/430Fb/430F
System Maintenance
Automatic Backup/Restore for Application and Settings of SOP
This tool is supported by Cheetah system version V1.01 or later.
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Symbols and Abbreviations
Trademarks
Product Information
Machine Codes and Peripheral Configuration
Main Machine
Options
Specifications
Installation
Installation Requirements
Environment
Machine Space Requirements
Machine Dimensions
Power Requirements
Main Machine Installation (P 502/501)
Accessories
Installation Procedure
Removal of Packing Materials and Shipping Retainers
Loading Paper
Turning the Power On
Printing a Configuration Page
Moving the Machine
Main Machine Installation (IM 350F/350/430F)
Accessories
Important Notice on Security Issues
Installation Procedure
Removal of Packing Materials and Shipping Retainers
Loading Paper
Connecting the Modular Cable (Only Using the Fax)
Turning the Power On
Printing a Configuration Page
Moving the Machine
Main Machine Installation (IM 430Fb)
Accessories
Installation Procedure
Removal of Packing Materials and Shipping Retainers
Loading Paper
Connecting the Modular Cable (Only Using the Fax)
Turning the Power On
Printing a Configuration Page
Moving the Machine
External/ Internal Options
Paper Feed Unit PB1120 (D3ER-17)/ PB1110 (D3EQ-17)
Number of Paper Feed Unit That Can Be Installed
Accessories
Installation Procedure
Caster Table Type M34 (D3EP-03)
Accessories
Installation Procedure
Offline Stapler Type M34 (D3EP-02)
Accessories
Installation Procedure
Hard Disk Drive Option Type P18 (M543-01)
Accessories
Installation Procedure
Optional Counter Interface Unit Type M12 (B870-21)
Accessories
Installation Procedure
NFC Card Reader Type M27 (M502-10)
Accessories
Installation Procedure (1): USB Cable Exposed
Installation Procedure (2): USB Cable Inside the Machine
Page Keeper Type M28 (D3DQ-17)
Accessories
Installation Procedure
Enhanced Security HDD Option Type M10 (D792-09)
Accessories
Installation Procedure
After Installing the HDD
Controller Options
IEEE 1284 Interface Board Type M19 (D3C0-17)
Accessories
Installation Procedure
IEEE 802.11 Interface Unit Type M24 (M500-08)
Accessories
Installation Procedure
User Tool Settings for IEEE 802.11a/g/n (Printer Model)
User Tool Settings for IEEE 802.11a/g/n (MF Model)
SP Mode Settings for IEEE 802.11 Wireless LAN
File Format Converter Type M19 (D3BR-04)
Accessories
Installation procedure
USB Device Server Option Type M19A (D3BC-33, -34)
Accessories
Interface Board Surface
What Do the LED Indicators Mean?
Installation Procedure
Notes for Energy Save Mode Setting
IP Address Setting
Extended USB Board Type M19 (D3BS-01)
Accessories
Installation procedure
SD Card Options
SD Card Appli Move
Overview
Notes on Using the SD Merge Function
Move Exec
Undo Exec
XPS Direct Print Option Type P18 (M543-11)/ M34 (D3EN-18, -19, -20)
Accessories
Installation Procedure
IPDS Unit Type P18 (M543-07, -08, -09)/ M34 (D3EN-13, -14, -15)
Accessories
Installation Procedure
OCR Unit Type M13 (D3AC-23, -24, -25)
Accessories
Overview of Searchable PDF Function
Installation Procedure
Recovery Procedure
Postscript3 Unit Type P18 (M543-04, -05, -06)/ M34 (D3EN-10, -11, -12)
Accessories
Installation Procedure
VM Card Type P18 (D3EN-03, -04, -05)
Accessories
Installation Procedure
Data Overwrite Security Unit Type M19 (D3BS-03)
Overview
Before You Begin the Procedure
Accessories
Seal Check and Removal
Installation Procedure
Configuring "Auto Erase Memory" (Performed by the Customer)
Security Settings
Security Function Installation
Data Overwrite Security
Before You Begin the Procedure
Using Auto Erase Memory (Printer Model)
Using Auto Erase Memory (MF Model)
HDD Encryption
Before You Begin the Procedure:
Enable Encryption Setting (Printer Model)
Enable Encryption Setting (MF Model)
Backing Up the Encryption Key (Printer Model)
Backing Up the Encryption Key (MF Model)
Encryption Key Restoration
Settings for @Remote Service
Points to Check Before Making @Remote Settings
Execute the @Remote Settings
Auto Remote Firmware Update (ARFU) Settings
Specifying the Time and Day of the Week to Prohibit Updating via Web Image Monitor
Instructions for the Customers
RemoteConnect Support Settings (MF Model Only)
Overview
How to Enable/Disable RemoteConnect Support
Uninstalling RemoteConnect Support
Remote Panel Operation Settings (MF Model Only)
Overview
How to Enable/Disable Remote Panel Operation/Monitoring
Preventive Maintenance
Preventive Maintenance Tables
Image Quality Standards
Paper Transfer Quality Standards
Replacement and Adjustment
Notes on the Main Power Switch
Characteristics of the Push Switch (DC Switch)
Shutdown Method
Forced Shutdown
General Cautions
Special Tools and Lubricants
Locations to Apply Grease
Drum Drive
Paper Feed Drive
Feed/Fusing Drive
Fusing Pressure/Release Motor Drive
Paper Feed Drive (Optional Bank)
Locations to Apply Quick Drying Grease
Drum Drive
Paper Feed Drive
Paper Feed Drive (Optional Bank)
Locations to Apply Grease in the Fusing Unit
Inside Fusing Unit
Locations to Apply Grease in the Scanner Unit
Inside Scanner Unit
SMC Report Storage
Exterior Covers (Printer Model)
Right Cover (Printer)
Left Cover (Printer)
Front Cover (Printer)
Operation Panel (Printer)
Upper Cover (Printer)
Rear Lower Cover (Printer)
Rear Cover (Printer)
Exterior Covers (MF Model)
Right Cover (MF)
Left Cover (MF)
Front Cover (MF)
Upper Cover (MF)
Rear Lower Cover (MF)
Rear Cover (MF)
Smart Operation Panel (MF Model)
Operation Panel Unit
Internal Parts
Bottom Cover
SPDF (MF Model Only)
SPDF Unit
When Installing the SPDF
Original Feed Unit
SPDF Friction Pad
SPDF Rear Cover
SPDF Relay Board
SPDF Drive Motor (M6)
SPDF Feed Sensor (S17)
SPDF Front Cover
Feed Cover Sensor (S15), Original Set Sensor (S14)
SPDF Registration Sensor (S16)
SPDF Feed Clutch (CL8)
CIS Unit
Scanner (MF Model Only)
Scanner Front Cover
Scanner Unit (with SPDF)
Platen Cover Sensor (S13)
Scanner HP Sensor (S12)
Scanner Motor (M5)
Scanner Carriage
Reinstalling the Scanner Carriage
LED Optics
LED Head
Quenching Lamp
PCDU
PCDU
Toner Cartridge
Toner Cartridge
Image Transfer
Image Transfer Roller
Discharge Plate
Image Creation Thermistor (TH5)
Fusing
Fusing Unit
Fusing Upper Cover
Fusing Thermistor (TH1)
Fusing Thermostat (Center, End) (TH4, TH3)
Fusing Lamp
Hot Roller Stripper
Hot Roller
Pressure Roller
Fusing Thermopile (TH2)
Fusing Pressure/Release Motor (M2)
Fusing Nip Pressure Position Sensor (S7)
Paper Feed
Paper Feed Roller
Separation Roller
Bypass Feed Roller
Paper End Sensor (S6), Paper Near-end Sensor (S4)
Bypass Feed Unit
Bypass Friction Pad
Bypass Paper End Sensor (S2)
Bypass Tray Sensor (S3)
Paper Size Switch (SW4)
Registration Sensor (S5)
Registration Roller
Paper Exit/ Duplex
Paper Exit Full Sensor (S10)
Paper Exit/Reverse Sensor (S1)
Duplex Entrance Sensor (S8)
Exit/Reverse Motor (M1)
Exit Junction Gate Solenoid (SOL1)
Drive Units
Toner Supply Clutch (CL2)
Bypass Feed Clutch (CL4)
Bypass Lift Clutch (CL3)
Registration Clutch (CL5)
Paper Feed Clutch (CL6)
Duplex Clutch (CL1)
Relay Clutch (CL7)
Drum Motor (M3)
Feed/Fusing Motor (M4)
Electrical Components
SCB (MF Model)
NVRAM on the SCB
SCB with the Controller Box (MF Model)
HDD (MF Models)
FCU Board (Fax Model)
Speaker (Fax Model)
Controller Board (Printer Model)
NVRAM on the Controller Board
BCU (Printer Model)
NVRAM on the BCU
BCU with the Bracket (Printer Model)
PSU
Toner End Sensor (S9)
HVPS
HVPS with the Bracket
DC Switch (SW4)
Front Interlock Switch (SW1)
Rear Interlock Switch (SW2)
Temperature/Humidity Sensor (S11)
NFC Board
Fans/ Filters
PCDU Cooling Fan (Right) (FAN1)
PCDU Cooling Fan (Left) (FAN2)
PSU Cooling Fan (FAN3)
Air Filters
System Maintenance
Service Program Mode
SP Tables
Enabling and Disabling Service Program Mode
Entering SP Mode
Exiting SP Mode
Types of SP Modes
For Printer Model
For MF Models
Service Mode Lock/Unlock
Test Pattern Printing
Firmware Update by SD Card
Overview
Preparation
Updating Procedure (Printer Model)
Updating Procedure (MF Models)
Error Screens during Updating
Package Firmware Update
Overview
Immediate Update
Update at the Next Visit (Reserve)
How to Set the Machine to Download Firmware Later (Reserve)
How to Check if the Firmware Downloaded with Reserve
How to Install Firmware Downloaded with Reserve
Update via SD card
Remote Firmware Update
RFU Performable Condition
Auto Remote Firmware Update (MF Model Only)
Overview
Downloading and Updating Process
Latest Package Download
Validation of ARFU
Update Process
Checking the ARFU Result
Checking the Result Using the Log Data
Related SPs
Updating JavaVM (Printer Model)
Overview
Deactivating SDK Applications and Removing the VM Card
Updating JavaVM and Inserting the VM Card
Activating SDK Applications
Updating JavaVM (MF Model)
Creating an SD Card for Updating
Updating Procedure
List of Error Messages
NVRAM Data Upload/Download
Uploading Content of NVRAM to an SD Card
Downloading Data from an SD Card to NVRAM
SP Data Import/Export
Overview
Import/Export Conditions
Data That Can Be Imported and Exported
Exporting Device Information
Importing Device Information
Possible Solutions for Import/Export Problems
Address Book Export/Import
Export
Import
Specification
Capturing the Debug Logs
Overview
Security of the Operation Log
Storing the Device Logs on an SD Card
Retrieving the Debug Logs
Procedure for Retrieving the Debug Log with SD Card
Procedure for Retrieving the Debug Log via Web Image Monitor
Log File List
Automatic Backup/Restore for Application and Settings of SOP
Overview
Automatic Backup
Restore
Troubleshooting
Self-Diagnostic Mode
Self-Diagnostic Mode at Power On
SC Logging
SC Automatic Reboot
SC Manual Reboot
Service Call
Service Call Conditions
SC100 (Scanning)
SC200 (LED Optics)
SC300 (Image Processing)
SC400 (Image Processing)
SC500 (Paper Feed and Fusing)
SC600 (Device Communication)
SC700 (Peripherals)
SC800 (Controller)
SC900 (Others)
Jam Detection
Jam Displays
Jam History
Jam Codes and Position Codes
Paper Size Codes
Sensor Position Layout
Image Adjustment
Registration Adjustment
Image Position Adjustment
Scanner, SPDF Image Adjustment
Scanner Image Adjustment
SPDF Image Adjustment
Other Troubleshooting
Paper Feed (Skew)
Problem at Regular Intervals
When Vertical Line of 8mm is Generated
When Vertical Banding is Generated
When Vertical Lines, Bands Cause Uneven Density (MF Model Only)
Image Area or Backside Becomes Dirty When Frequently Printing on Small-size Paper
Recycled or Thin Paper Is Severely Curled after Printing
Poor Image Quality When Using Shiny Materials Mode
Uneven Image Density
Horizontal White Bands 94 mm Apart
Excessive Curl When Printer in Thick Paper 3 Mode
Defective Images When Printing on Envelopes
Wrinkles Occur on Printed Envelopes
Water Spots from Condensation
Stained Leading Edges When Manual Duplex Printing Postcards or Thick Paper
Black Speckles in Images
Printed Barcodes Cannot Be Read
Excessive Curl Reduces Exit Tray Capacity
Stack Error (Spilling of the Paper Stacked in the Output Tray)
To Prevent Accidental Power Cord Disconnection
Paper Feed Tray Side Fence and End Fence Fasteners
Fluorescent lamp, X-ray light, or LED flicker
Suppressing Maximum Power Consumption
Fibrous Deposits Occur on the Back Sides of Paper at the Leading Edges
Tears Occur at the Leading Edges of Paper
White Spots Occur at Low Temperature and Humidity
Detailed Descriptions
Overview
Guidance for Those Who Are Familiar with Predecessor Models
Printer Model
MF Model
Component Layout
Drive Layout
Paper Path
Parts Layout (Printer Model)
LED Optics, Other
Paper Feed
Fusing, Duplex, Paper Exit
Drive
Boards, Switches, Fans
Parts Layout (MF Model)
SPDF
Scanner
LED Optics, Other
Paper Feed
Fusing, Duplex, Paper Exit
Drive
Boards, Switches, Fans
SPDF
Component Layout
Mechanism
SPDF Drive
Original Detection
Original Transport Path
Double Feed Detection (Option)
Scanner
Component Layout
Mechanism
Light Source and Exposure
Scanner Carriage Drive
Improved Tolerance to Black Lines When Paper Passes through SPDF
Printing Process
Overview
LED Exposure
Component Layout
Mechanism
Writing Method
LED Head
LED Head Cleaning
Scanner Feedback Control (MF Model Only)
PCDU, Toner Cartridge
Component Layout
Separating the Toner Cartridge and PCDU
PCDU (Photo Conductor Development Unit)
PCDU Component Layout
PCDU Mechanism
PCDU Near End/ End Detection
Toner Cartridge
Overview
Toner Cartridge Mechanism
Toner Near End/ End Detection
Image Transfer and Paper Separation
Component Layout
Mechanism
Image Transfer/ Paper Separation
Transfer Roller Cleaning
Related SPs
Image Fusing
Component Layout
Mechanism
Fusing Mechanism
Thermal Control Mechanism
Overheat Protection
Fusing Pressure Automatic Release Mechanism
New Unit Detection
CPM Down Control
Related SPs
Paper Feed
Component Layout
Mechanism
Paper Feed Operation
Tray Paper Detection
Adjustable Cassette
Side-to-side Registration Adjustment in the Machine Paper Tray
Bypass Paper Feed Operation
Bypass Tray Paper Detection
Side-to-side Registration Adjustment in the Bypass Tray
Paper Exit/ Duplex
Component Layout
Mechanism
Paper Exit/ Duplex Operation
Air Flows (Fan Control)
Component Layout
Mechanism
Fans
Fan Operation
Print Duty Fan Control
Boards
Block Diagram
Board Outline
Other Features
Silent Mechanism
Shiny Materials Scanning Mode
Revised Motor Configuration
New Functions
Help Function (MF Model Only)
Help for Image Quality & Paper Feeding
Bypass Tray Assist Function (MF Model Only)
Energy Save
Energy Saver Modes
Weekly Timer
Setting items that are related to Energy Saving
Power States of this Machine (MF Model Only)
Recovery Time/Reduced Electrical Consumption
Recommendation
Option (Offline Stapler Type M34)
Component Layout
Mechanism
