If ambient temperature and humidity are low, papers that are thicker than medium thickness can cause groups of white spots [A].

Cause

If the paper is cold, the electrical resistance will be high which can cause a discharge during image transfer.

Solution

Suppress the electrical discharge on paper, used for printing, by changing the paper thickness setting one step at a time according to the table below. This will prevent the electrical discharge issue in the transfer unit while maintaining optimum line speed and fusing.

However, if you change the setting from Thick 2 to Thick 3, you will not be able to do duplex printing, so if you are using duplex printing, make setting changes as shown in the table below.

 Printing Paper Thickness
MediumThick 1

Thick 2

(Simplex)

Thick 2

(Duplex)

Thick 3
Thickness settingNormal 2Thick 2Thick 3

Normal 2

(reduces transfer electrical current)
OHP
Silent modeNot requiredNot requiredNot required

ON

(line speed reduced)
Not required
SP mode changesNot requiredNot requiredNot required

Change SP1-105-153, -203 to +10

(to match fusing temperature)
Not required
CommentsChange paper type in UP modeChange paper type in UP modeChange paper type in UP modeDone by service technician onlyChange paper type in UP mode

These measures are intended to avoid problems, and we recommend that you return to the original settings if the operation environment changes according to the season.