SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC101-01

D

LED error (scanning)

The peak white level is less than the prescribed value.
This SC is detected when the machine adjusts the LED’s light intensity or before just scanning.

  • Condensation in the scanner unit

  • Loose, broken or defective connector

  • Scanner carriage defective

  • Engine board defective

  • Harness defective

  • Scanning guide plate is dirty or defective

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Reconnect the FFC connectors (scanner carriage to SCB).
  2. Clean and replace the scanning guide plate (exposure glass).
  3. Replace the scanner carriage.
  4. Replace the SCB.
  5. Replace the FFC (scanner carriage to SCB).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC101-02

D

LED error (LED illumination adjustment)

The peak white level is less than the prescribed value.
This SC is detected when the machine adjusts the LED’s light intensity.

  • Defective LED

  • LED driver PCB error

  • Loose, broken, defective connector or defective harness

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Reconnect the FFC connectors (Scanner carriage to SCB).
  2. Replace the scanner carriage.
  3. Replace the FFC (Scanner carriage to SCB).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC102-00

D

LED illumination adjustment error
The white level peak reached the prescribed threshold when the scanning guide plate was scanned after a specified number of adjustments.

  • Loose, broken, or defective connector

  • Scanner carriage defective

  • Engine board defective

  • Harness defective

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Reconnect the FFC connectors (scanner carriage to SCB).
  2. Clean and replace the scanning guide plate (exposure glass).
  3. Replace the scanner carriage.
  4. Replace the SCB.
  5. Replace the FFC (scanner carriage to SCB).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC111-01

D

LED error (scanning): rear side
The peak white level is less than the prescribed value.
  • Loose, broken, or defective connector

  • SPDF CIS unit defective

  • Harness defective

  • Scanning guide plate is dirty or defective

  • Engine board defective

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Clean and replace the scanning guide plate (rear side).
  2. Reconnect the FFC connectors (SPDF CIS unit to SCB).
  3. Clean and replace the scanning guide plate.
  4. Replace the SPDF CIS unit.
  5. Replace the FFC (SPDF CIS unit to SCB).
  6. Replace the SCB.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC112-00

D

LED illumination adjustment error: rear side
The white level peak reached the prescribed threshold when the scanning guide plate was scanned after a specified number of adjustments.

  • Loose, broken, or defective connector

  • SPDF CIS unit defective

  • Harness defective

  • Scanning guide plate is dirty or defective

  • Engine board defective

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Clean and replace the scanning guide plate on the rear side.
  2. Reconnect the FFC connectors (SPDF CIS unit to SCB)
  3. Clean and replace the scanning guide plate.
  4. Replace the SPDF CIS unit.
  5. Replace the FFC (SPDF CIS unit to SCB).
  6. Replace the SCB.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC120-00

D

Scanner home position error 1

The scanner HP sensor (S12) did not go OFF :

  • During homing operation (power ON, leaving low power mode)
  • During auto adjustment (power ON, leaving low power mode)
  • During document, book scanning
  • Scanner motor (M5) drive PCB error
  • Scanner motor (M5) defective
  • Scanner HP sensor (S12) defective
  • Harness defective
  • Timing belt, pulley, wire, or carriage not installed correctly

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Replace the scanner HP sensor (S12).
  2. Replace the scanner motor (M5).
  3. Replace the harness.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC121-00

D

Scanner home position error 2

The scanner HP sensor (S12) did not go ON :

  • During homing operation
  • During auto adjustment
  • During document, book scanning
  • Scanner motor (M5) drive PCB error
  • Scanner motor (M5) defective
  • Scanner HP sensor (S12) defective
  • Harness defective
  • Timing belt, pulley, wire, or carriage not installed correctly

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Replace the scanner HP sensor (S12).
  2. Replace the scanner motor (M5).
  3. Replace the harness.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC141-00

D

Black level correction error

The automatic adjustment has failed to correct the black level to the permissible range.

  • Loose, broken, or defective connector
  • Scanner carriage defective
  • Engine board defective
  • Harness defective

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Reconnect the FFC connectors (scanner carriage (SBU) to SCB).
  2. Replace the scanner carriage
  3. Replace the SCB.
  4. Replace the FFC (scanner carriage (SBU) to SCB)

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC142-00

D

White level correction error

The automatic adjustment has failed to correct the white level to the permissible range.

  • SBU defective
  • LED defective
  • Engine board defective
  • Loose, broken, defective connector or defective harness
  • Scanner motor (M5) defective
  • Dirty or incorrect mirror and/or lens
  • Dirty or incorrect scanning guide plate

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Reconnect the FFC connectors (scanner carriage (SBU) to SCB).
  2. Clean and replace the scanning guide plate (exposure glass).
  3. Replace the scanner carriage.
  4. Replace the SCB.
  5. Replace the FFC (scanner carriage (SBU) to SCB)

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC144-00

D

SBU communication error

Cannot correctly establish communication with the SBU.

  • Scanner carriage defective

  • Engine board defective

  • Harness defective

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Reconnect the FFC connectors (scanner carriage (SBU) to SCB).
  2. Replace the scanner carriage.
  3. Replace the SCB.
  4. Replace the FFC (scanner carriage (SBU) to SCB)

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC151-00

D

Black level correction error: rear side

The automatic adjustment has failed to correct the black level (rear side) to the permissible range.

  • Loose, broken, or defective connector
  • SPDF CIS unit defective
  • Engine board defective
  • Harness defective

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Reconnect the FFC connectors (SPDF CIS unit to SCB).
  2. Replace the SPDF CIS unit.
  3. Replace the SCB.
  4. Replace the FFC (SPDF CIS unit to SCB).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC152-00

D

White level correction error: rear side

The automatic adjustment has failed to correct the white level (rear side) to the permissible range.

  • SPDF CIS unit defective
  • Engine board defective
  • Harness defective
  • Loose, broken, or defective connector
  • Dirty or incorrect scanning guide plate

Power cycle the machine to see if the error reoccurs. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power off/on after each step.

  1. Clean or replace the scanning guide plate on the rear side.
  2. Reconnect the FFC connectors (SPDF CIS unit to SCB).
  3. Replace the SPDF CIS unit.
  4. Replace the SCB.
  5. Replace the FFC (SPDF CIS unit to SCB).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC154-00

D

CIS communication error: rear side

Cannot correctly establish communication with the CIS.

  • SPDF CIS unit defective

  • Engine board defective

  • Harness defective

  • Loose, broken, or defective connector

Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

  1. Reconnect the FFC connectors (SPDF CIS unit to SCB).
  2. Replace the SPDF CIS unit.
  3. Replace the SCB.
  4. Replace the FFC (SPDF CIS unit to SCB).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC161-20

D

DRAM initialization failure

An error occurred every time the machine is turned on or returns to full operation from energy saver mode.

  • Engine board defective
  • DRAM device defective
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
  1. Reconnect all the connectors on the SCB if they are disconnected or loose.
  2. Replace the SCB.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC195-00

D

Machine Serial Number Error

Comparison of the product identification code in the machine serial number (11 digits).

The product identification code in the machine serial number (11 digits) does not match.
Re-enter the machine serial number.