• Jam code: Shows the cause of a jam. Appears in the log data.
  • Position code: Shows the location of a jam. Appears on the operation panel.

These are lists of jam codes for the main machine and peripheral devices. Please note:

  • Late jam. The paper has failed to arrive within the prescribed time due to a jam that has occurred upstream of the referenced sensor.
  • Lag jam. The paper has failed to leave the location of the referenced sensor within the prescribed time due to a jam downstream of the referenced sensor.
Main Machine

Jam Code

Jam Type

Position Code

1

Registration sensor (S5) jam

B

1

Paper exit/reverse sensor (S1) jam

C

1

Duplex entrance sensor (S8) jam

C

Z

3

Tray 1: No paper feeding

A1

33Tray 1: No paper feeding continuouslyA1

8

Bypass tray: No paper feeding

A2

38Bypass tray: No paper feeding continuouslyA2

9

Duplex: No paper feeding

Z

17

Registration sensor (S5): Late jam

A1

57Registration sensor (S5): Lag jamB

20

Paper exit/reverse sensor (S1): Late jam

B

C

60

Paper exit/reverse sensor (S1): Lag jam

B

C

26

Duplex entrance sensor (S8): Late jam

C

66

Duplex entrance sensor (S8): Lag jam

C

Z

SPDF (MF Model Only)

Jam Code

Jam Type

Position Code

1Initial JamP

4

SPDF registration sensor (S16): Late jam

P

54

SPDF registration sensor (S16): Lag jam

P

100

Motor defective

P

13SPDF feed sensor (S17): Late jamP
63SPDF feed sensor (S17): Lag jamP
97Timing error jam

P

98Original proximity jamP
99Double-feed jamP
Optional Bank

Jam Code

Jam Type

Position Code

1Tray 2 paper transport sensor jamY1

4

Tray 2: No paper feeding

Y1

34Tray 2: No paper feeding continuouslyY1

13

Tray 2 paper transport sensor: Late jam

Y2

53

Tray 2 paper transport sensor: Lag jam

A1

Y1

1

Tray 3 paper transport sensor jam

Y2

5

Tray 3: No paper feeding

Y2

35Tray 3: No paper feeding continuouslyY2
14Tray 3 paper transport sensor: Late jamY3

54

Tray 3 paper transport sensor: Lag jam

A1

Y1

Y2

1

Tray 4 paper transport sensor jam

Y3

6Tray 4: No paper feedingY3
36Tray 4: No paper feeding continuouslyY3
55Tray 4 paper transport sensor: Lag jam

A1

Y1

Y2

Y3