Update Process

When the machine has decided to run the auto firmware update, the following message is displayed.

The popup will have "Cancel" and "OK" buttons and the update process will start either when the "OK" button is selected or 30 seconds have passed.

When the "Cancel" button is selected, the machine will run the "Retry update" process.

When the device update and three retries in recovery mode both fail, it is determined as a device defect and will display an SC for the defective device. If such an SC appears, replace the indicated board. In the case of SC845, the SC cannot be reported to the call center.

Device and corresponding SC number

Canceling the update

It is possible to cancel the Auto Remote Firmware Update (ARFU) or update in recovery mode from the operation panel.

But this is not possible while updating the operation panel itself. On the other hand, the update for the operation panel will run at the final stage of the update. Thus canceling the update at that stage has no real effect.

When the update is canceled, the machine will reboot when updates for all modules of one of the following devices is done.

1. Engine Board
2. FCU function on the controller board and the fax board
3. Controller Board
4. Operation Panel

For example, when the update process is canceled while updating the first module of the operation panel, the machine will reboot when all modules in the operation panel have been updated.

The firmware contents included in the package can be referred to in the release note in the SERES release of the package.

The next update will run 76 hours after the cancellation. The old (canceled) package will be discarded if the package downloaded 76 hours later is the latest.