1. Make sure that the following settings are not at their factory default values:
    • Supervisor login password
    • Administrator login name
    • Administrator login password
    If any of these settings are at a factory default value, tell the customer these settings must be changed before you do the installation procedure.
  2. Make sure that “Admin. Authentication” is ON and “Administrator Tools” is enabled (selected).
    Printer model:
    1. Open a web browser from a networked computer, and then log in to Web Image Monitor as the administrator.
    2. Point to [Device Management], and then click [Configuration].
    3. Click [Administrator Authentication Management] under "Device Settings".
    4. From [User Administrator Authentication], [Machine Administrator Authentication], [Network Administrator Authentication], and [File Administrator Authentication], select the administrator authentication setting to [On], and then click [OK].
    MF model:
    1. Set "Admin. Authentication" to [On].
        [User Tools] > [Machine Features] > [System Settings] > [Administrator Tools] > [Administrator Authentication Management] > [Admin. Authentication] > [On]
    2. Select the settings to manage from "Available Settings".
        [User Tools] > [Machine Features] > [System Settings] > [Administrator Tools] > [Administrator Authentication Management] > [Available Settings]

    If these settings are disabled, ask the customer these settings must be enabled before you do the installation procedure.