- Make sure that the following settings are not at their factory default values:
- Supervisor login password
- Administrator login name
- Administrator login password
Make sure that “Admin. Authentication” is ON and “Administrator Tools” is enabled (selected).
Printer model:
1. Open a web browser from a networked computer, and then log in to Web Image Monitor as the administrator.
2. Point to [Device Management], and then click [Configuration].
3. Click [Administrator Authentication Management] under "Device Settings".
4. From [User Administrator Authentication], [Machine Administrator Authentication], [Network Administrator Authentication], and [File Administrator Authentication], select the administrator authentication setting to [On], and then click [OK].
MF model:
1. Set "Admin. Authentication" to [On].
[User Tools] > [Machine Features] > [System Settings] > [Administrator Tools] > [Administrator Authentication Management] > [Admin. Authentication] > [On]
2. Select the settings to manage from "Available Settings".
[User Tools] > [Machine Features] > [System Settings] > [Administrator Tools] > [Administrator Authentication Management] > [Available Settings]If these settings are disabled, ask the customer these settings must be enabled before you do the installation procedure.