1. Make sure that the following settings (1) to (3) are not at their factory defaults.
    (1) Supervisor login password
    (2) Administrator login name
    (3) Administrator login password
    If any of these settings are at a factory default value, tell the customer these settings must be changed before you do the installation procedure.

  2. Make sure that “Admin. Authentication” is ON and "Available Settings" is selected.
    Printer model:
    You can specify administrator privileges using Web Image Monitor from networked computers.
    (1) Login the Web Image Monitor as the administrator.
    (2) Point to [Device Management], and then click [Configuration].
    (3) Click [Administrator Authentication Management] under "Device Settings".
    (4) Make sure that the administrator authentication setting is [On].
        If this setting is off, tell the customer that this setting must be on before you can do the installation procedure.

    MF model:
    (1) [User Tools] icon > [Machine Features] > [System Settings] > [Administrator Tools] > [Administrator Authentication Management] > [Admin. Authentication] > [On]
        If this setting is off, tell the customer that this setting must be on before you can do the installation procedure.
    (2) [User Tools] icon > [Machine Features] > [System Settings] > [Administrator Tools] > [Administrator Authentication Management] > [Available Settings]
       When [Admin. Authentication] set to [On], "Available Settings" appears.
       If this setting is not selected, tell the customer that this setting must be selected before you can do the installation procedure.