IM 550F/600F/600SRFP 800/801

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  • Read This First
    • Symbols and Abbreviations
    • Trademarks
  • Product Information
    • Guidance for Those Who are Familiar with The Predecessor Product
      • IM 550F/600F/600SRF
      • P 800/801
    • Machine Codes and Peripherals Configuration
      • Main Machine
      • Options
    • Specifications
  • Installation
    • Installation Requirements
      • Environment
      • Machine Level
      • Minimum Space Requirements
      • Machine Dimensions
      • Power Requirements
    • Main Machine Installation
      • Installation Flowchart
      • Accessory Check
        • IM 550F/600F/600SRF
        • P 800/801
      • Installation Procedure
      • Turning the power on/Initial Settings
      • Important Notice on Security Issues (IM 550F/IM 600F/IM 600SRF Only)
      • Settings According to the Service Contract
        • Meter Click Charge
      • Moving the Machine
      • Transporting the Machine
    • Caster Table Type M40
      • Accessory Check
      • Installation Procedure
        • When installing with the paper feed unit
    • Paper Feed Unit PB1160
      • Accessory Check
      • Installation Procedure
        • When installing with the caster table
        • Installing the optional paper feed unit on the caster table
        • When installing two or more optional paper feed units
        • Installing the main machine on the optional paper feed unit
    • Optional Counter Interface Unit Type M12 (IM 550F/600F/600SRF Only)
      • Accessory Check
      • Installation Procedure (IM 600SRF)
      • Installation Procedure (IM 550F/600F)
    • NFC Card Reader Type M24 (IM 550F/600F/600SRF Only)
      • Accessory Check
      • Installation Procedure (IM 600SRF)
      • Installation Procedure (IM 550F/600F)
    • Enhanced Security HDD Option Type M10 (D792-09)
      • Accessory Check
      • Installation Procedure (IM 600SRF)
        • After Installing the HDD
      • Installation Procedure (IM 550F/600F)
        • After Installing the HDD
      • Installation Procedure (P 800/801)
        • After Installing the HDD
    • Hard Disk Drive Option Type P8 (M500-05) (P 800/801 Only)
      • Accessory Check
      • Installation Procedure
        • After Installing the HDD
    • Internal Options
      • List of Slots
    • IEEE 1284 Interface Board Type M19 (D3C0-17)
      • Accessory Check
      • Installation Procedure
    • IEEE 802.11 Interface Unit Type M24 (M500-08)
      • Accessory Check
      • Installation Procedure
    • Device Server Option Type M37
      • Accessory Check
      • Installation Procedure
        • What Do the LED Indications Mean?
        • Notes for Energy Save Mode Setting
      • IP Address Setting
    • File Format Converter Type M19 (D3BR-04) (IM 550F/600F/600SRF Only)
      • Accessory Check
      • Installation Procedure
    • SD Card Options
      • SD Card Slots
    • SD Card Appli Move
      • Overview
      • SD Card Appli Move
      • Move Exec
      • Undo Exec
    • OCR Unit Type M13 (D3AC-23, 24, 25) (IM 550F/600F/600SRF Only)
      • Accessory Check
      • Installation Procedure
      • Recovery Procedure
    • PostScript3 Unit Type M40 (IM 550F/600F/600SRF)
      • Accessory Check
      • Installation Procedure
    • PostScript3 Unit Type P19 (P 800/801)
      • Accessory Check
      • Installation Procedure
    • XPS Direct Print Option Type M40
      • Accessory Check
      • Installation Procedure
    • IPDS Unit Type M40
      • Accessory Check
      • Installation Procedure
    • VM CARD Type M37
      • Accessory Check
      • Installation Procedure
    • DataOverwriteSecurity Unit Type M19 (D3BS-03) (IM 550F/600F/600SRF Only)
      • Overview
      • Accessory Check
      • Before You Begin the Procedure
        • Seal Check and Removal
      • Installation Procedure
      • Configuring "Auto Erase Memory" (Performed by the Customer)
    • Security Setting
      • Security Function Installation
      • Data Overwrite Security (IM 550F/600F/600SRF)
        • Before You Enable the Auto Erase Memory Setting
        • Using Auto Erase Memory
      • Data Overwrite Security (P 800/801)
        • Before You Begin the Procedure
        • Using Auto Erase Memory
        • Checking the Auto Erase Memory Status
      • HDD Encryption (IM 550F/600F/600SRF)
        • Before You Begin the Procedure
        • Enable Encryption Setting
        • Check the Encryption Settings
        • Backing Up the Encryption Key
        • Encryption Key Restoration
      • HDD Encryption (P 800/801)
        • Before You Begin the Procedure:
        • Enable Encryption Setting
        • Backing Up the Encryption Key
        • Encryption Key Restoration
    • Network Settings (IM550F/600F/600SRF)
      • Specifying Network Settings According to Customer's Environment
      • Settings on Displaying an Alert When the Ethernet Cable is Broken or Disconnected
    • @Remote Settings
    • "Web Help Support" Settings (MF Model Only)
      • Overview
      • How to Enable/Disable Web Help Support
      • Help for Image Quality & Paper Feeding
    • "RemoteConnect Support" Settings (MF Model Only)
      • Overview
      • How to Enable/Disable RemoteConnect Support
      • Uninstalling RemoteConnect Support
    • "Remote Panel Operation" Settings (MF Model Only)
      • Overview
      • How to Enable/Disable Remote Panel Operation/Monitoring
    • Operation Guidance for Users
  • Preventive Maintenance
    • Preventive Maintenance Tables
    • Yield Parts Settings
      • Yield Parts Replacement Procedure
        • After installing the new yield parts
        • Operation check
  • Replacement and Adjustment
    • Notes on the Main Power Switch
      • Characteristics of the Push Switch (DC Switch)
      • Shutdown Method
      • Forced Shutdown
    • Beforehand
    • Special Tools
    • Image Adjustment
      • Printing
        • Registration: Leading Edge/Side-to-Side
        • Blank Margin
        • Main Scan Magnification
      • Scanning (IM 550F/600F/600SRF Only)
        • Registration: Platen Mode
      • DF Image Adjustment (IM 550F/600F/600SRF Only)
        • Registration
    • SMC Storage
    • Factory SP Settings
      • IM 550F/600F/600SRF
      • P 800/801
    • Exterior Covers (IM 550F/600F/600SRF)
      • Scanner Front Cover
        • Scanner Front Cover (IM 600SRF)
        • Scanner Front Cover (IM 550F/600F)
      • Front Cover
      • Right Upper Cover
        • Right Upper Cover (IM 600SRF)
        • Right Upper Cover (IM 550F/600F)
      • Right Lower Cover
        • Right Lower Cover (IM 600SRF)
        • Right Lower Cover (IM 550F/600F)
      • Left Upper Cover
        • Left Upper Cover (IM 600SRF)
        • Left Upper Cover (IM 550F/600F)
      • Left Middle Cover
      • Left Lower Cover
      • Left Rear Cover
      • Rear Upper Cover
      • Rear Middle Cover
      • Rear Lower Cover
      • Rear Center Stay (IM 550F/600F Only)
      • Rear Fan Cover (IM 600SRF Only)
      • Rear Right Stay
        • Rear Right Stay (IM 600SRF)
        • Rear Right Stay (IM 550F/600F)
      • Paper Exit Cover (IM 550F/600F Only)
      • Paper Exit Tray
        • Paper Exit Tray (IM 600SRF)
        • Paper Exit Tray (IM 550F/600F)
      • Controller Cover
        • Controller Cover (IM600SRF)
        • Controller Cover (IM550F/600F)
    • Exterior Covers (P 800/801)
      • Upper Cover
      • Front Cover
      • Right Cover
      • Left Upper Cover
      • Left Lower Cover
      • Left Rear Cover
      • Rear Upper Cover
      • Rear Middle Cover
      • Rear Lower Cover
      • Controller Cover
    • Operation Panel Unit (IM 550F/600F/600SRF)
      • Operation Panel Unit
        • Before Installing the New Operation Panel
      • Internal Parts
    • Operation Panel (P 800/801)
      • Operation Panel
      • OPU Board (PCB2)
    • Scanner Unit (IM 550F/600F/600SRF Only)
      • Scanner Unit
      • Scanner Carriage
    • Laser Unit (IM 550F/600F/600SRF)
      • Caution Decal Location
      • Laser Unit
    • Laser Unit (P 800/801)
      • Caution Decal Location
      • Laser Unit
    • Development Unit
      • Development Unit
    • Drum Unit
      • Drum Unit
      • Charge Roller
    • Transfer Unit
      • Transfer Roller
      • Discharge Plate Unit
    • Fusing Unit
      • Fusing Unit
    • Paper Exit Unit (IM 550F/600F/600SRF)
      • Paper Exit Unit
    • Paper Exit Unit (P 800/801)
      • Paper Exit Unit
    • Paper Feed Unit
      • Paper Feed Roller, Pickup Roller
      • Separation Roller
    • Bypass Tray Unit
      • Bypass Paper Feed Roller
    • Duplex Unit
      • Duplex unit
    • Drive Unit
      • Paper Feed Motor
      • Main Drive Unit
        • Main Motor (M11)
        • Drum Motor (M6)
    • Electrical Components
      • Controller Box
        • Controller Box (IM 550F/600F/600SRF)
        • Controller Box (P 800/801)
      • Controller Board (PCB15)
        • Controller Board (PCB15) (IM 550F/600F/600SRF)
        • Controller Board (PCB15) (P 800/801)
        • NVRAM on the controller board (PCB15)
      • BiCU (PCB16)
        • Replacing the NVRAM (EEPROM) on the BiCU (PCB16)
      • IOB (PCB17)
        • IOB (PCB17) (IM 550F/600F/600SRF)
        • IOB (PCB17) (P 800/801)
        • Replacing the NVRAM (EEPROM) on the IOB (PCB17)
      • Connect-Left PCB (PCB20)
      • Fusing Thermistor Connection PCB
      • Power Pack (PCB19)
      • PSU (PCB18)
      • HDD (OT2) (IM 550F/600F/600SRF Only)
        • Adjustment after Replacement
      • When Installing the Flat Cable
        • Flat Cable between IOB (PCB17) and BiCU (PCB16)
        • Flat Cable between Scanner and BiCU (PCB16) (IM 600SRF)
        • Flat Cable between Scanner and BiCU (PCB16) (IM 550F/600F)
        • Flat Cable between DF and BiCU (PCB16) (IM 600SRF)
        • Flat Cable between DF and BiCU (PCB16) (IM 550F/600F)
    • Fans
      • PSU Fan (FAN3)
      • Direction of Installing the Fans
    • DF (IM 550F/600F/600SRF Only)
      • SPDF Unit
      • DF Front Cover
      • DF Rear Left Cover
      • DF Rear Right Cover
      • DF Top Cover
      • DF Drive Unit
      • CIS
      • DF double feed detector TX PCB (PCB25)
      • DF double feed detector RX PCB (PCB26)
    • Paper Feed Unit (Paper Feed Unit PB1160)
      • Paper Feed Roller, Pickup Roller
      • Separation Roller
      • Main Board
      • Drive Unit
    • Internal Finisher
      • Internal Finisher
      • Finisher Output Tray Unit
      • Stapler Unit
      • Finisher Frames
      • Finisher Gathering Roller Motor (M14)
      • Finisher Paper Exit Motor (M13)
      • Finisher Shift Roller Motor (M15)
      • Finisher Transport Motor (M12)
      • Finisher Tray Lift Motor (M18)
      • Finisher Jogger Fence HP Sensor (S24)
      • Finisher Jogger Motor (M16)
      • Finisher Exit Guide Plate Motor (M17)
      • Finisher Shift Roller HP Sensor (S20)
      • Finisher Gathering Roller HP Sensor (S21)
      • Finisher Entrance Sensor (S28)
      • Finisher Paper Exit Sensor (S26)
      • Finisher Paper Sensor (S23)
      • Finisher Staple Tray Paper Sensor (S25)
      • Finisher Tray Lower Limit Sensor (S22)
      • Finisher Exit Guide Plate HP Sensor (S27)
      • Finisher Main Board (PCB29)
      • Finisher Side-to-Side Registration Adjustment
  • System Maintenance
    • Service Program Mode
      • SP Tables
    • Firmware Update (IM 550F/600F/600SRF Only)
      • Overview of Firmware Update
        • Difference from Previous Machine
        • Overview
        • Firmware Types
      • Firmware Update (Removable Media)
        • Overview
        • Using the SD card for Updating
        • Using the USB Flash Drive for Updating
        • Update Procedure
        • Error Screens During Updating
      • Firmware Update (Smart Firmware Update)
        • Overview
        • Immediate Update
        • Update on the Next Visit (Reserve)
      • Firmware Update (Remote Firmware Update)
        • RFU Performable Condition
      • Firmware Update (Auto Remote Firmware Update)
        • Overview
        • Downloading and Updating Process
        • Related SP
    • Firmware Update (P 800/801 Only)
      • Overview
      • Firmware Types
      • Procedure
      • Error Screens During Updating
      • RFU Updating the Firmware
    • Updating JavaVM
      • Deactivating SDK Applications
      • Updating JavaVM
      • Activating SDK Applications
    • Capturing the Debug Logs
      • Overview
        • Security of the Operation Log
      • Retrieving the Debug Logs
        • Procedure for Retrieving the Debug Log
    • NVRAM Data Upload/Download
      • Uploading Contents of NVRAM to an SD card
      • Downloading Contents from the SD Card to NVRAM
    • UP/SP Data Import/Export
      • UP Data Import/Export (IM 550F/600F/600SRF)
        • Data that can be imported and exported
        • Data that cannot be imported or exported
        • Exporting Device Information
        • Importing Device Information
      • UP Data Import/Export (P 800/801)
        • Data that can be imported and exported
        • Data that cannot be imported or exported
        • Exporting Device Information
        • Importing Device Information
      • SP Data Import/Export (IM 550F/600F/600SRF)
        • Data that can be imported and exported
        • Exporting Device Information
        • Importing Device Information
      • SP Data Import/Export (P 800/801)
        • Data that can be imported and exported
        • Exporting Device Information
        • Importing Device Information
      • Possible solutions for import/export problems
    • Address Book Upload/Download
      • Information List
      • Download
      • Upload
    • SMC List Card Save Function
      • Overview
        • SMC List Card Save
      • Procedure
        • IM 550F/600F/600SRF
        • P 800/801
      • File Names of the Saved SMC Lists
      • Error Messages
    • Test Pattern Printing
      • IM 550F/600F/600SRF
      • P 800/801
  • Troubleshooting
    • Self-Diagnostic Mode
      • Service Call Codes
        • Service Call Conditions
      • SC Logging
      • SC Automatic Reboot (IM 550F/600F/600SRF)
    • Service Call 101-195
      • SC100 (Engine: Scanning) (IM 550F/600F/600SRF Only)
      • SC100 (Engine: Others)
    • Service Call 202-270
      • SC200 (Engine: Image Writing)
    • Service Call 302-396
      • SC300 (Engine: Imaging 1: Charge, Development)
      • SC300 (Engine: Imaging 2: Around the Drum)
    • Service Call 490-491
      • SC400 (Engine: Imaging 3: Around the Drum)
    • Service Call 501-584
      • SC500 (Engine: Paper Transport 1: Paper Feed, Duplex, Transport)
      • SC500 (Engine: Paper Transport 2: Fusing, Others)
      • SC500 (Engine: Paper Transport 3: Paper Feed, Duplex, Transport, Fusing)
    • Service Call 622-691
      • SC600 (Engine: Communication and Others)
      • SC600 (Controller)
    • Service Call 700
      • SC700 (Engine: Peripherals) (IM 600SRF Only)
    • Service Call 816-899
      • SC800 (Controller)
    • Service Call 900-998
      • SC900 (Engine: Others)
      • SC900 (Controller)
    • Jam Detection
      • Paper Jam Display
      • Jam Codes and Display Codes
      • Sensor Layout
        • IM 550F/600F/600SRF
        • P 800/801
      • Paper Size Codes
    • Troubleshooting Guide
      • Image Quality
        • Skewed image
        • Toner sticking to the right side area on the second side of the paper
        • Image quality failure due to the fixing failure
        • Toner scattering
      • Paper Transport
        • Paper jam occurred in the paper path between Tray 1 and around the registration roller
        • Paper jam (J001) occurred after removing the jammed paper from the registration section
        • Non-feed jam in DF (IM 550F/600F/600SRF Only)
      • Others
        • Problems which can be solved by executing drum refresh mode
        • Problem at regular intervals
        • SC670 (engine startup error) is displayed
        • Smell issue (IM 600SRF)
        • Smell issue (IM 550F/600F/P 800/801)
        • Adjusting the Finisher Side-to-Side Registration
        • Small sized jammed paper cannot be removed (jam code: 001) (IM 600SRF only)
        • When SC672 (Controller start up error) is displayed
        • Prints are not stapled correctly
  • Detailed Descriptions
    • Product Overview
      • Component Layout/Paper Path
      • Parts Layout
        • Switches and sensors
        • Drive unit, Fans
        • Electrical Components
        • Others
    • Scanner Unit (IM 550F/600F/600SRF Only)
    • Laser Unit
    • Development Unit
    • Drum Unit
      • Drum
      • Cleaning Unit
    • Transfer Unit
    • Fusing Unit
    • Paper Exit Unit
    • Duplex Unit
    • Paper Feed Unit
    • Bypass Tray Unit
    • DF (IM 550F/600F/600SRF Only)
    • Internal Finisher
      • Specifications
      • Component Layout
        • Mechanical Component Layout
        • Drive Layout
      • Electrical Component Layout
      • Paper Feed
      • Finisher Free Run
      • Replacing the Finisher Main Board (PCB29)
    • Paper Feeder Unit PB1160
    • Energy Save
      • Energy Saver Modes
        • Timer Settings
        • Return to Stand-by Mode
        • Recommendation
        • Energy Save Effectiveness
    • New Functions
      • PS3/PDF Direct Emulation (Clone PS)
        • Overview
        • How to Distinguish Adobe PS from Clone PS
        • Difference in Device Fonts
        • Differences in Driver Functions
      • "Web Help Support" Settings
      • "RemoteConnect Support" and "Remote Panel Operation"
      • Bypass Tray Assist Function (MF Model Only)
  • Smart Operation Panel G2.5
    • Replacement and Adjustment
      • NFC Board
      • LCD
      • Microphone
      • Wi-Fi Module
      • Speaker (OT1)
      • Main Controller Board
    • Mechanism
      • System Components
        • Hardware Specifications
        • Software Specifications
        • Communication Specifications
      • Panel Components/Screen Layout
        • Components of the Control Panel
        • Panel Display
      • Electrical Components
        • Touch Panel
      • Controlling the Power Supply
        • Exiting Energy Saving Modes
        • Screen Startup Mode
        • Shutdown Functions
    • System Maintenance
      • Maintenance Modes
      • Login to/Logout from Control Panel Service Mode
        • Login
        • Login Status Indicator
        • Logout
        • When Entry to Service Mode Is Prohibited by the Administrator
      • Service Mode Menu
        • Wireless & Networks
        • Device
        • Personal
        • System
      • Panel Self Check
        • LED Check
        • Key Check
        • LCD Check
        • TouchPanel Calibration
        • Bluetooth Check
        • Speaker (OT1) Check
        • TouchPanel Check
        • Wireless LAN Check
        • MultiTouch Calibration
        • eMMC Erasure Count
      • Recovery Mode
      • Special Key Combinations
      • Backup/Restore for Smart Operation Panel Application/Settings Function
        • Overview
        • Backup
        • Restore
      • Software Update
        • Updating the Smart Operation Panel
        • Installation/Update from a Media
        • Installation/Update from the eDC Server
        • Application Site
    • Troubleshooting
      • Problems and Errors Related to Hardware
      • Errors Related to Applications
      • Factory Reset and Restoration
        • Factory Reset
      • Errors that occur during application update from an SD card
        • Error Messages
        • Error Codes
      • Errors that occur during update from the eDC Server
      • Other Troubleshooting
        • Operation Panel Unit