- Retrieve the debug logs to identify the time and date of the problem occurred and to learn the details of the issues; e.g. at 8:00am on March 10, an engine stall occurred. The operation panel is not responding. Turn the main power OFF/ON.
- You need to retrieve the debug logs dating back three days from the date of the problem, because the software development department needs the logs from three days ago to determine what lead up to the problem.
- Analyzing the debug log is a good way to figure out software issues, but it is not an effective way to find defective parts, if there are any, or detect problems caused by hardware.