SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC540-01

D

Fusing Pressure Release Motor (M9) Error 1

The over-current detection signal of the fusing pressure release motor (M9) is detected 20 times consecutively.

  • Connector disconnected or defective
  • Drive transmission of the Fusing pressure release motor (M9) defective
  • Fusing pressure release motor (M9) defective
  • Connect-Left PCB (PCB20) defective
  • IOB (PCB17) defective
  
  • Connector disconnected or defective
    Reconnect the following connectors. Then perform a conduction inspection. If there is no conduction, replace the connector.
    • Fusing Pressure Release Motor (M9) – Connect-Left PCB (PCB20) connector
    • Connect-Left PCB (PCB20) – IOB (PCB17) connector
  • Drive transmission of the Fusing pressure release motor (M9) defective
    Check the gears. If any gears are damaged, replace them.
  • Fusing pressure release motor (M9) defective
    Replace the Fusing pressure release motor (M9).
  • Connect-Left PCB (PCB20) defective
    Replace the Connect-Left PCB (PCB20).
  • IOB (PCB17) defective
    Replace the IOB (PCB17).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC540-02

D

Fusing Pressure Release Motor (M9) Error 2

The position detection sensor is not detected for 30 seconds consecutively after the fusing pressure release motor (M9) is activated.

  • Connector defective or disconnected
  • Drive transmission of the Fusing pressure release motor (M9) defective
  • Fusing pressure release motor (M9) defective
  • Connect-Left PCB (PCB20) defective
  • IOB (PCB17) defective
  
  • Connector defective or disconnected
    Reconnect the following connectors. Then perform a conduction inspection. If there is no conduction, replace the connector.
    • Fusing Pressure Release Motor (M9) – Connect-Left PCB (PCB20) connector
    • Connect-Left PCB (PCB20) – IOB (PCB17) connector
  • Drive transmission of the Fusing pressure release motor (M9) defective
    Check the gears. If any gears are damaged, replace them.
  • Fusing pressure release motor (M9) defective
    Replace the Fusing pressure release motor (M9).
  • Connect-Left PCB (PCB20) defective
    Replace the Connect-Left PCB (PCB20).
  • IOB (PCB17) defective
    Replace the IOB (PCB17).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC541-00

D

Fusing Thermistor (Center) Disconnected Error

Input from fusing thermistor (center) (TS2) is 1019 or more (A/D value) continuously for 4 seconds.

  • Connector pin defective
  • Triac defective
  • Fusing unit defective
  • Fusing thermistor connection PCB defective
  • IOB (PCB17) defective
  • Fusing thermistor (center) defective
  • Fusing thermostat defective
  • PSU (PCB18) defective
  
  • Connector pin defective
    If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.
  • Triac defective
    Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU (PCB18) are several Mega-Ohms and not shorted. If failed, replace the PSU (PCB18).
  
  • Fusing unit defective
    1. Check that no paper jam is present.
    2. Reconnect the following connectors.
      • Fusing Unit – Fusing Thermistor Connection PCB connector
      • Fusing Thermistor Connection PCB – IOB (PCB17) connector
    3. If the connector is broken, shorted, or grounded, replace the connector.
    4. Replace the fusing unit.
  • Fusing thermistor connection PCB defective
    Replace the fusing thermistor connection PCB.
  • IOB (PCB17) defective
    1. Update the engine software to the latest version.
    2. Replace the IOB (PCB17).
  • Fusing thermistor (center) defective
    Replace the fusing unit.
  • Fusing thermostat defective
    1. Reconnect the following connector.
      • Fusing Unit – PSU (PCB18) connector
    2. If the connector is broken, shorted, or grounded, replace the connector.
    3. Replace the fusing unit.
  • PSU (PCB18) defective
    Replace the PSU (PCB18).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC543-00

D

Fusing Thermistor (Center) High Temperature

  • The fusing thermistor (center) (TS2) detects the temperature that exceeds 245 degrees C.
  • The fusing thermistor (center) (TS2) detects the temperature that exceeds 195 degrees C in a heater-off state after the fusing thermistor (center) (TS2) detects the temperature of 155 degrees C or less.
  • Connector pin defective
  • Triac defective
  • Fusing thermistor defective
  • IOB (PCB17) defective
  
  • Connector pin defective
    If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.
  • Triac defective
    Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU (PCB18) are several Mega-Ohms and not shorted. If failed, replace the PSU (PCB18).
  • Fusing thermistor defective
    Replace the fusing unit.
  • IOB (PCB17) defective
    Replace the IOB (PCB17).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC549-00

D

Fusing Lamp Disconnected Error

The fusing thermistor (center) (TS2) temperature does not reach a temperature of 100 degrees C within 30 seconds after the machine starts warming up.

  • Connector pin defective
  • Triac defective
  • Fusing unit defective
  • Fusing thermistor connection PCB defective
  • IOB (PCB17) defective
  • PSU (PCB18) defective
  • Fusing lamp defective
  
  • The fusing thermistor (center) (TS2) detects the temperature that exceeds 235 degrees C.
  • The fusing thermistor (center) (TS2) detects the temperature that exceeds 195 degrees C in a heater-off state after the fusing thermistor (center) (TS2) detects the temperature of 155 degrees C or less.
  
  • Connector pin defective
    If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.
  • Triac defective
    Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU (PCB18) are several Mega-Ohms and not shorted. If failed, replace the PSU (PCB18).
  
  • Fusing unit defective
    1. Check that no paper jam is present.
    2. Reconnect the following connectors.
      • Fusing Unit – Fusing Thermistor Connection PCB connector
      • Fusing Thermistor Connection PCB – IOB (PCB17) connector
    3. If the connector is broken, shorted, or grounded, replace the connector.
    4. Replace the fusing unit.
  
  • Fusing thermistor connection PCB defective
    Replace the fusing thermistor connection PCB.
  • IOB (PCB17) defective
    1. Update the engine software to the latest version.
    2. Replace the IOB (PCB17).
  • PSU (PCB18) defective
    1. Reconnect the following connector.
      • PSU (PCB18) – IOB (PCB17) connector
    2. Replace the PSU (PCB18).
  • Fusing lamp defective
    Replace the fusing unit.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC551-00

D

Fusing Thermistor (End) Disconnected Error

Input from fusing thermistor (end) (TS1) is 1019 or more (A/D value) continuously for 4 seconds.

  • Connector defective or disconnected
  • Connector pin defective
  • Triac defective
  • Fusing thermistor defective
  • Fusing thermistor connection PCB defective
  • IOB (PCB17) defective
  
  • Connector defective or disconnected
    Reconnect the following connectors.
    • Fusing Thermistor – Fusing Thermistor Connection PCB connector
    • Fusing Thermistor Connection PCB – IOB (PCB17) connector
  • Connector pin defective
    If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.
  • Triac defective
    Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU (PCB18) are several Mega-Ohms and not shorted. If failed, replace the PSU (PCB18).
  • Fusing thermistor defective
    Replace the fusing unit.
  • Fusing thermistor connection PCB defective
    Replace the fusing thermistor connection PCB.
  • IOB (PCB17) defective
    Replace the IOB (PCB17).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC553-00

D

Fusing Thermistor (End) High Temperature

  • The fusing thermistor (end) (TS1) detects the temperature that exceeds 245 degrees C.
  • The fusing thermistor (end) (TS1) detects the temperature that exceeds 195 degrees C in a heater-off state after the fusing thermistor (end) (TS1) detects the temperature of 155 degrees C or less.
  • Connector pin defective
  • Triac defective
  • Fusing thermistor defective
  • IOB (PCB17) defective
  
  • Connector pin defective
    If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.
  • Triac defective
    Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU (PCB18) are several Mega-Ohms and not shorted. If failed, replace the PSU (PCB18).
  • Fusing thermistor defective
    Replace the fusing unit.
  • IOB (PCB17) defective
    Replace the IOB (PCB17).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC581-00

C

Temperature Sensor Disconnected Error

  • The average of the output from the temperature sensor is 1019 or more for 160 ms.
  • The average of the output from the temperature sensor is 930 or more for 5 seconds.
  • Temperature sensor defective
  • IOB (PCB17) defective
  • Temperature sensor defective
    1. Reconnect the following connector.
      • Temperature Sensor – IOB (PCB17) connector
    2. If the connector is broken, shorted, or grounded, replace the connector.
    3. Replace the temperature sensor.
  • IOB (PCB17) defective
    1. Update the engine software to the latest version.
    2. Replace the IOB (PCB17).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC582-00

SC584-00

C

D

Temperature Sensor Shorted Error

The average of the output from the temperature sensor is 31 or less for 5 seconds.

  • Temperature sensor defective
  • IOB (PCB17) defective
  • Temperature sensor defective
    1. Reconnect the following connector.
      • Temperature Sensor – IOB (PCB17) connector
    2. If the connector is broken, shorted, or grounded, replace the connector.
    3. Replace the temperature sensor.
  • IOB (PCB17) defective
    1. Update the engine software to the latest version.
    2. Replace the IOB (PCB17).