Error codes may appear along with the message reporting the installation failure.
| Error Code | Explanation |
|---|---|
| 215-01 | Installation of an application that cannot be used according to the system configuration was attempted. (Example: This occurs when installing an application with the copier, scanner and fax functions on a non-MFP printer. However, if any of these functions can be used, the application with such multiple functions can be installed.) |
| 215-02 | This occurs if the hard disk cannot be used. |
| 215-03 | An application that does not match the type (LP/MFP) or model has been installed. * |
| 215-04 | Installation of an application that cannot be installed for the Basic model was attempted. |
| 221 | The system cannot stop the application for the update or uninstallation. |
| 222 | The signature is not authentic. |
| 235 | The signature is not authentic. |
* If the model information (type or model) does not match, even if SC215-03 does light up at the time of installation, the error message may appear the next time the machine is started. The message shows the model/version information of the correct firmware and that of the installed firmware. This can be restored by updating the firmware to the version with the correct model information.