SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC724-03

B

Finisher protection device cutoff error 1

Power has not been supplied beyond the main PCB fuse for 2 seconds.

  • Blown fuse
  • Defective solenoid
  • Connection error
  

Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

  1. Check the harnesses between PCB and solenoid/switch. Replace if necessary.
  2. Check the solenoid for abnormalities. Replace if necessary.
  3. Replace the finisher main board (PCB29).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC724-04

B

Finisher protection device cutoff error 2

The fault signal of the sensor's protection device (high-side switch) has been detected for 2 seconds.

  • Blown fuse
  • Defective solenoid
  • Connection error
  

Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

  1. Check the harnesses between PCB and sensors. Replace if necessary.
  2. Check the sensors for abnormalities. Replace if necessary.
  3. Replace the finisher main board (PCB29).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC724-30

B

Finisher jogger motor (M16) error

The finisher jogger fences move out of the home position but the finisher jogger fence HP sensor (S24) output does not change within the specified number of pulses.

The 1st failure issues a jam error, and the 2nd failure issues this SC code.

  • Finisher jogger fence HP sensor (S24) disconnected, defective
  • Finisher jogger motor (M16) disconnected, defective
  • Finisher jogger fence HP sensor (S24) disconnected, defective
  • Finisher main board (PCB29) and Finisher jogger motor (M16)
  
  • Check the connections and cables for the components mentioned above.
  • Check for blockages in the finisher jogger motor (M16) mechanism.
  • Replace the finisher jogger fence HP sensor (S24) and/or finisher jogger motor (M16).
  • Replace the finisher main board (PCB29).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC724-44

B

Finisher stapler motor (M19) error

The 1st failure issues a jam error, and the 2nd failure issues this SC code.

  • The finisher stapler motor (M19) does not switch off within the prescribed time after operating.
  • The HP sensor of the staple unit does not detect the home position after the staple unit moves to its home position.
  • The HP sensor of the staple unit detects the home position after the staple unit moves from its home position.
  • Staple jam
  • Motor overload
  • Defective finisher stapler motor (M19)
  
  • Check the connections and cables for the components mentioned above.
  • Replace the HP sensor and/or finisher stapler motor (M19)
  • Replace the finisher main board (PCB29).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC724-80

B

Finisher gathering roller motor (M14) error

  • Motor overload

  • Loose connection of the finisher gathering roller motor (M14)

  • Defective finisher gathering roller motor (M14)

  
  • Check the connections to the finisher gathering roller motor (M14).

  • Replace the finisher gathering roller motor (M14).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC724-81

B

Finisher exit guide plate motor (M17) error

  • Motor overload

  • Loose connection of the finisher exit guide plate motor (M17)

  • Defective finisher exit guide plate motor (M17)

  
  • Check the connections to the finisher exit guide plate motor (M17).

  • Replace the finisher exit guide plate motor (M17).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC724-82

B

Finisher shift roller motor (M15) error

  • Motor overload

  • Loose connection of the finisher shift roller motor (M15)

  • Defective finisher shift roller motor (M15)

  
  • Check the connections to the finisher shift roller motor (M15).

  • Replace the finisher shift roller motor (M15).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC724-83

B

Finisher tray lift motor (M18) error

  • Motor overload

  • Loose connection of the tray lift motor

  • Defective finisher tray lift motor (M18)

  
  • Check the connections to the tray lift motor.

  • Replace the finisher tray lift motor (M18).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC724-85

B

Finisher stack height lever solenoid error

Finisher stack height lever sensor does not turn on when the finisher stack height lever solenoid turns off.

The 1st failure issues a jam error, and the 2nd failure issues this SC code.

  • Loose connection of the finisher stack height lever solenoid
  • Defective finisher stack height lever solenoid
  • Defective finisher stack height lever sensor
  
  • Check the connections to the finisher stack height lever solenoid.

  • Replace the finisher stack height lever solenoid.

  • Replace the finisher stack height lever sensor.