• IM 550F/600F/600SRF
    When a jam occurs, the location is displayed on the operation panel.
  • P 800/801
    An error message appears if a paper misfeed occurs. The error message indicates where the misfeed occurs.

SP7-504 and SP7-505 (for DF) show how many jams occurred at each location.

SP No

Jam Code

Description

Indication on the operation panel

SP7-504

001

Bypass paper end sensor (S9)

A2

  

Paper feed sensor 1 (Tray 1)

A1

  

Paper feed sensor 2 (Tray 2)

Y1

  

Paper end sensor 3 (Tray 3)

Y2

  

Paper end sensor 4 (Tray 4)

Y3

  

Paper end sensor 5 (Tray 5)

Y4

  

Registration sensor 1 (S13)

B

  

Registration sensor 2 (S14)

B

  

Duplex sensor 1 (S16)

Z

  

Duplex sensor 2 (S17)

Z

  

Rear cover switch (SW1)

C

  Finisher entrance sensor (S28)*1R
  Finisher paper exit sensor (S26)*1R
 

010

Unit package won’t become ready.

A1

 

011

Transfer unit not ready.

A1

 

012

Drive does not stop.

A1

 

013

Duplex printing signal doesn't come.

A1

 

014

Fuser unit not ready.

A1

 

015

Tray 2 feeding signal doesn't come.

A1

 

025

Rear cover open jam

A1

 

026

Upper cover open jam

A1

 

027

More pages than the duplex unit can contain.

A1

 

028

Tray 1: No feed

A1

 

029

Duplex unit: No feed

Z

 

030

Bypass tray: No feed

A2, B

 

031

Tray 1: Multiple feed

B

 

032

Tray 2: Multiple feed

Y1

 

033

Tray 3: Multiple feed

Y2

 

034

Tray 4: Multiple feed

Y3

 

035

Tray 5: Multiple feed

Y4

 

036

Duplex unit: Multiple feed

B

 

037

Bypass tray: Multiple feed

B

 

038

Paper feed sensor 2: Late jam (When paper feed from Tray 3)

Y1

 

039

Paper feed sensor 2: Late jam (When paper feed from Tray 4)

Y1

 

040

Paper feed sensor 2: Late jam (When paper feed from Tray 5)

Y1

 

041

Paper feed sensor 2: Lag jam (When paper feed from Tray 3)

Y1

 

042

Paper feed sensor 2: Lag jam (When paper feed from Tray 4)

Y1

 

043

Paper feed sensor 2: Lag jam (When paper feed from Tray 5)

Y1

 

044

Paper feed sensor 3: Late jam (When paper feed from Tray 4)

Y2

 

045

Paper feed sensor 3: Late jam (When paper feed from Tray 5)

Y2

 

046

Paper feed sensor 3: Lag jam (When paper feed from Tray 4)

Y2

 

047

Paper feed sensor 3: Lag jam (When paper feed from Tray 5)

Y2

 

048

Paper feed sensor 4: Late jam (When paper feed from Tray 5)

Y3

 

049

Paper feed sensor 4: Lag jam (When paper feed from Tray 5)

Y3

 

050

Registration sensor 1 (S13): Late jam (When paper feed from Tray 2)

B

 

051

Registration sensor 1 (S13): Late jam (When paper feed from Tray 3)

B

 

052

Registration sensor 1 (S13): Late jam (When paper feed from Tray 4)

B

 

053

Registration sensor 1 (S13): Late jam (When paper feed from Tray 5)

B

 

054

Registration sensor 1 (S13): Lag jam (When paper feed from Tray 2)

B

 

055

Registration sensor 1 (S13): Lag jam (When paper feed from Tray 3)

B

 

056

Registration sensor 1 (S13): Lag jam (When paper feed from Tray 4)

B

 

057

Registration sensor 1 (S13): Lag jam (When paper feed from Tray 5)

B

 

058

Registration sensor 2 (S14): Late jam (When paper feed from Tray 1)

B

 

059

Registration sensor 2 (S14): Late jam (When paper feed from Tray 2)

B

 

060

Registration sensor 2 (S14): Late jam (When paper feed from Tray 3)

B

 

061

Registration sensor 2 (S14): Late jam (When paper feed from Tray 4)

B

 

062

Registration sensor 2 (S14): Late jam (When paper feed from Tray 5)

B

 

063

Registration sensor 2 (S14): Late jam (When paper feed from duplex unit)

B

 

064

Registration sensor 2 (S14): Late jam (When paper feed from bypass tray unit)

B

 

065

Registration sensor 2 (S14): Lag jam (When paper feed from Tray 1)

B

 

066

Registration sensor 2 (S14): Lag jam (When paper feed from Tray 2)

B

 

067

Registration sensor 2 (S14): Lag jam (When paper feed from Tray 3)

B

 

068

Registration sensor 2 (S14): Lag jam (When paper feed from Tray 4)

B

 

069

Registration sensor 2 (S14): Lag jam (When paper feed from Tray 5)

B

 

70

Registration sensor 2 (S14): Lag jam (When paper feed from duplex unit)

B

 

071

Registration sensor 2 (S14): Lag jam (When paper feed from bypass tray unit)

B

 

072

Paper exit full sensor (S8): Late jam (When paper feed from Tray 1)

B

 

073

Paper exit full sensor (S8): Late jam (When paper feed from Tray 2)

B

 

074

Paper exit full sensor (S8): Late jam (When paper feed from Tray 3)

B

 

075

Paper exit full sensor (S8): Late jam (When paper feed from Tray 4)

B

 

076

Paper exit full sensor (S8): Late jam (When paper feed from Tray 5)

B

 

077

Paper exit full sensor (S8): Late jam (When paper feed from duplex unit)

B

 

078

Paper exit full sensor (S8): Late jam (When paper feed from bypass tray unit)

B

 

079

Paper exit full sensor (S8): Lag jam (When paper feed from Tray 1)

C

 

080

Paper exit full sensor (S8): Lag jam (When paper feed from Tray 2)

C

 

081

Paper exit full sensor (S8): Lag jam (When paper feed from Tray 3)

C

 

082

Paper exit full sensor (S8): Lag jam (When paper feed from Tray 4)

C

 

083

Paper exit full sensor (S8): Lag jam (When paper feed from Tray 5)

C

 

084

Paper exit full sensor (S8): Lag jam (When paper feed from duplex unit)

C

 

085

Paper exit full sensor (S8): Lag jam (When paper feed from bypass tray unit)

C

 

086

Duplex sensor 1 (S16): Late jam (When paper feed from Tray 1)

C

 

087

Duplex sensor 1 (S16): Late jam (When paper feed from Tray 2)

C

 

088

Duplex sensor 1 (S16): Late jam (When paper feed from Tray 3)

C

 

089

Duplex sensor 1 (S16): Late jam (When paper feed from Tray 4)

C

 

090

Duplex sensor 1 (S16): Late jam (When paper feed from Tray 5)

C

 

091

Duplex sensor 1 (S16): Late jam (When paper feed from bypass tray unit)

C

 

092

Duplex sensor 2 (S17): Late jam (When paper feed from Tray 1)

Z

 

093

Duplex sensor 2 (S17): Late jam (When paper feed from Tray 2)

Z

 

094

Duplex sensor 2 (S17): Late jam (When paper feed from Tray 3)

Z

 

095

Duplex sensor 2 (S17): Late jam (When paper feed from Tray 4)

Z

 

096

Duplex sensor 2 (S17): Late jam (When paper feed from Tray 5)

Z

 

097

Duplex sensor 2 (S17): Late jam (When paper feed from bypass tray unit)

Z

 

098

Duplex sensor 2 (S17): Lag jam (When paper feed from duplex unit)

B

 

099

Tray 2: No feed

Y1

 

100

Tray 3: No feed

Y2

 

101

Tray 4: No feed

Y3

 

102

Tray 5: No feed

Y4

 103*1Relay sensor: Late jam (When paper feed from Tray 1)R
 104*1Relay sensor: Late jam (When paper feed from Tray 2)R
 105*1Relay sensor: Late jam (When paper feed from Tray 3)R
 106*1Relay sensor: Late jam (When paper feed from Tray 4)R
 107*1Relay sensor: Late jam (When paper feed from Tray 5)R
 108*1Relay sensor: Late jam (When paper feed from bypass tray unit)R
 109*1Relay sensor: Lag jam (When paper feed from Tray 1)R
 110*1Relay sensor: Lag jam (When paper feed from Tray 2)R
 111*1Relay sensor: Lag jam (When paper feed from Tray 3)R
 112*1Relay sensor: Lag jam (When paper feed from Tray 4)R
 113*1Relay sensor: Lag jam (When paper feed from Tray 5)R
 114*1Relay sensor: Lag jam (When paper feed from duplex unit)R
 115*1Relay sensor: Lag jam (When paper feed from bypass tray unit)R
 230*1No response from finisher R
 241*1Finisher entrance sensor (S28): Late jamR
 242*1Finisher entrance sensor (S28): Lag jamR
 243*1Finisher exit sensor: Lag jamR
 244*1Finisher shift roller motor (M15) jamR
 245*1Finisher gathering roller motor (M14) jamR
 246*1Finisher exit guide plate motor (M17) jam R
 247*1Finisher tray lift motor (M18) jamR
 248*1Finisher stapler motor (M19) jamS
 249*1Finisher stack height lever solenoid jamR
 250*1Invalid data jamR

SP7-505

001*2

DF Initial jam

P

 

033*2

DF registration sensor (S2): Late jam

P

 

034*2

DF CIS timing sensor: Late jam

P

 

035*2

DF CCD timing sensor: Late jam

P
 

036*2

DF exit sensor (S4): Late jamP
 

083*2

DF registration sensor (S2): Lag jam

P
 

084*2

DF CIS timing sensor: Lag jamP
 

085*2

DF CCD timing sensor: Lag jamP
 

086*2

DF exit sensor (S4): Lag jamP
 

094*2

Original is too shortP
 

099*2

Original double-feeding jamP

*1 IM 600SRF only

*2 IM 550F/600F/600SRF only