1. Make sure that the following settings (1) to (3) are not at their factory default values.
    (1) Supervisor login password
    (2) Administrator login name
    (3) Administrator login password
    If any of these settings are at their factory default values, tell the customer that these settings must be changed before you do the installation procedure.
  2. Make sure that "Administrator Authentication Management" is on.
    1. Log in as the administrator from Web Image Monitor.
    2. [Device Management] -> [Configuration] -> [Device Settings] -> [Administrator Authentication Management]
    3. From [User Administrator Authentication], [Machine Administrator Authentication], [Network Administrator Authentication], and [File Administrator Authentication], set the administrator authentication setting to [On].
    If this setting is off, tell the customer that this setting must be on before you do the installation procedure.