The Auto Discovery function gathers the usage information of devices which do not support @Remote service (including competitor's machines) on the network, and sends the information to the @Remote server.

This means the customer and CE can get visualized information about devices which do not support @Remote service (including competitor's machines).

  1. Auto Discovery setting by CE
    The CE specifies the ON/OFF setting or execution time of the Auto Discovery setting with SP mode.
  2. Auto Discovery setting by a customer (administrator)
    The administrator specifies the ON/OFF setting or execution time of the Auto Discovery setting from the operation panel or WIM.
  3. Auto Discovery setting from the @Remote server
    The server specifies the ON/OFF setting or execution time of Auto Discovery via the internet.
  4. Checking the Auto Discovery setting by the @Remote server
    The server checks the Auto Discovery setting of the machine. When the Auto Discovery setting has been changed, the machine notifies the @Remote server.
  5. Searching for machines, gathering information
    When the execution time set in the Auto Discovery setting has come, the machine searches for machines in the range of the specified IP addresses. A maximum of 255 machines can be searched. If the machine was turned OFF during Auto Discovery, the search will be executed at the next start-up.
  6. Notice of gathered information to the @Remote servers
    The machine sends the gathered machine information to the @Remote server. The following information is mainly sent.
    • Captured date
    • Device ID, MAC address
    • Model name, device name
    • Vender ID
    • Device IP address
    • Controller version
    • NIC version
    • Language code
    • Country/Area code
    • Counter (Total, Printer, Fax, Copy)
    • Device status information (Toner, Jam, Cover, SC, Staple)
  7. Downloading the machine usage information from the @Remote server