SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC700-01

D

ADF bottom plate lift motor error (SPDF)

The bottom plate HP sensor does not detect the home position of the bottom plate after the ADF bottom plate lift motor switches on and lowers the bottom plate. Or, the bottom plate HP sensor does not detect the position of the plate after the ADF bottom plate lift motor switches on and raises the bottom plate.

Details:

The ADF notifies the main machine of the error. The first two occurrences are displayed as jams.

  • Bottom plate position sensor output error

  • Bottom plate HP sensor output error

  • ADF bottom plate lift motor error (does not rotate)

  • ADF control board defective

  • Check the connections of the sensor harnesses and motor harnesses.

  • Replace the sensor harnesses and motor harnesses.

  • Replace the sensor or motor.

  • Replace the ADF control board.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC700-02

D

Original pick up error (SPDF)

The ADF pick-up roller lift motor is turned on but the pick-up roller HP sensor is not detecting it.

Details:

The SC is detected when the output of the pick-up roller HP sensor was not changed during the ADF pick-up roller lift motor driving. The first two occurrences are displayed as jams.

  • Pick-up roller HP sensor output error

  • ADF pick-up roller lift motor error (does not rotate)

  • ADF control board defective

  • Check the connections of the sensor harnesses and motor harnesses.

  • Replace the sensor harnesses and motor harnesses.

  • Replace the sensor or motor.

  • Replace the ADF control board.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC700-04

D

ADF feed motor error (SPDF)

Error signal detected while the ADF feed motor is driven.

Details:

When encoder channel A (B) error or overload error is detected among the ADF feed motor error notification registers.

The first two occurrences, however, are displayed as jams.

  • ADF feed motor defective

  • Connecter disconnected

  • Harness broken

  • Overload

  • Check the harness connection.

  • Replace the encoder harness.

  • Replace the ADF feed motor.

  • Replace the control board.

  • Remove torn paper from the paper path, remove foreign objects from the drive area, and check for motor/motor bracket deformation.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC700-05

D

ADF entrance motor error (SPDF)

Error signal detected while the ADF entrance motor is driven.

Details:

When encoder channel A (B) error or overload error is detected among the ADF entrance motor error notification registers.

The first two occurrences, however, are displayed as jams.

  • ADF entrance motor defective

  • Connecter disconnected

  • Harness broken

  • Overload

  • Check the harness connection.

  • Replace the encoder harness.

  • Replace the ADF entrance motor.

  • Replace the control board.

  • Remove torn paper from the paper path, remove foreign objects from the drive area, and check for motor/motor bracket deformation.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC700-06

D

ADF transport motor error (SPDF)

Error signal detected while the ADF transport motor is driven.

Details:

When encoder channel A (B) error or overload error is detected among the ADF entrance motor error notification registers.

The first two occurrences, however, are displayed as jams.

  • ADF entrance motor defective

  • Connecter disconnected

  • Harness broken

  • Overload

  • Check the harness connection.

  • Replace the encoder harness.

  • Replace the ADF entrance motor.

  • Replace the control board.

  • Remove torn paper from the paper path, remove foreign objects from the drive area, and check for motor/motor bracket deformation.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC700-07

D

ADF Scanning motor error (SPDF)

Error signal detected while the ADF scanning motor is driven.

Details:

When encoder channel A (B) error or overload error is detected among the ADF scanning motor error notification registers.

The first two occurrences, however, are displayed as jams.

  • ADF scanning motor defective

  • Connecter disconnected

  • Harness broken

  • Overload

  • Check the harness connection.

  • Replace the encoder harness.

  • Replace the ADF scanning motor.

  • Replace the control board.

  • Remove torn paper from the paper path, remove foreign objects from the drive area, and check for motor/motor bracket deformation.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC700-09

D

ADF Exit motor error (SPDF)

Error signal detected while the ADF exit motor is driven.

Details:

When encoder channel A (B) error or overload error is detected among the ADF exit motor error notification registers.

The first two occurrences, however, are displayed as jams.

  • ADF exit motor defective

  • Connecter disconnected

  • Harness broken

  • Overload

  • Check the harness connection.

  • Replace the encoder harness.

  • Replace the ADF exit motor.

  • Replace the control board.

  • Remove torn paper from the paper path, remove foreign objects from the drive area, and check for motor/motor bracket deformation.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC702-04

D

Protection device break error 4 (SPDF)

The protection device of PSU2 broke the circuit with the 24V power supply on.

Details:

A motor defect or a short circuit occurred in either the ADF pick-up roller lift motor, transmission stamp, or ADF bottom plate lift motor. Then the protection device of PSU2 broke the circuit.

  • Motors controlled by PSU2 are defective.

  • Harnesses connected to PSU2 are broken.

  • Replace the broken parts.

  • Replace the board.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC702-05

D

Protection device break error 5 (SPDF)

The protection device of PSU1 broke the circuit with the 24V power supply on.

Details:

A motor defect or a short circuit occurred in either the ADF feed motor, ADF entrance motor, ADF transport motor, ADF scanning motor, or ADF exit motor. Then the protection device of PSU1 broke the circuit.

  • Motors controlled by PSU1 are defective.

  • Harnesses connected to PSU1 are broken.

  • Replace the broken parts.

  • Replace the board.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC719-07

D

Downstream device communication error (Buffer Pass Unit)

  • Communication with the downstream device has established, but the device is not responding to the command sent out, even after being sent three times.

  • The port level of the downstream device does not become H level (break cancel) within specified time.

  • Interface cable (downstream device side) connector disconnected or broken

  • Board defective (Buffer pass unit or downstream device)

  • Replace the interface cable between buffer pass unit and downstream device or reconnect the connectors.

  • Replace the board (of the buffer pass unit or downstream device).

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC719-08

D

Buffer pass unit_CTB_+24V_Power supply error

Detected +24V power OFF of the buffer pass unit PCB: CTB.

  • Buffer pass unit PSU defect

  • Connecter disconnected

  • Harness ground fault/broken

  • 24V load (motor/fan) layer short

  • PCB defective

  • Fuse tripped (PSU, PCB)

  • Replace the buffer pass unit PSU.

  • Reconnect the connector.

  • Replace the harness.

  • Replace the motor/fan.

  • Replace the PCB.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC719-09

D

Buffer pass unit_CTB_+24VINT_Power supply error

Detected +24VINT power OFF of the buffer pass unit PCB: CTB.

  • Buffer pass unit PSU defect

  • Connecter disconnected

  • Harness ground fault/broken

  • 24V load (motor/fan) layer short

  • PCB defective

  • Fuse tripped (PSU, PCB)

  • PCB relay defect

  • Replace the buffer pass unit PSU.

  • Reconnect the connector.

  • Replace the harness.

  • Replace the motor/fan.

  • Replace the PCB.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-01

D

Downstream device communication error (Finisher SR4120/SR4130)

Communication with the downstream device has established, but the device is not responding to the command sent out, even after being sent three times.

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-03

D

Protection device break error 1 (Finisher SR4120/SR4130)

Protection device break error (fuse tripped)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-04

D

Protection device break error 1 (Finisher SR4120/SR4130 with Mailbox)

Protection device break error (fuse tripped)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-10

D

Entrance Transport Motor Error (Finisher SR4120/SR4130)

SC720-11

D

Horizontal Transport Motor Error (Finisher SR4120/SR4130)

SC720-13

B

Transport Motor Error (Finisher SR4120/SR4130)

SC720-15

D

Pre-Stack Transport Motor Error (Finisher SR4120/SR4130)

SC720-17

B

Exit Motor Error (Finisher SR4120/SR4130)

  

Motor driver detected an error (DC motor control error).

(The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-20

B

Lower Junction Gate Motor Error (Finisher SR4120/SR4130)

SC720-24

B

Paper Exit Guide Plate Motor Error (Finisher SR4120/SR4130)

  
  • Motor driver detected an error (short-circuit or overheat). (SC from the first time)

  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-25

D

Punch Motor Error (Finisher SR4120/SR4130)

SC720-27

D

Punch Movement Motor Error (Finisher SR4120/SR4130)

SC720-28

D

Punch Registration Motor Error (Finisher SR4120/SR4130)

  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulse). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-30

B

Jogger Motor Error (Finisher SR4120/SR4130)

SC720-33

B

Positioning Roller Motor Error (Finisher SR4120/SR4130)

  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulse). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC720-34BPositioning Roller Motor Error (Finisher SR4120/SR4130)






  • Motor driver detected an error (DC motor control error). (The first time: jam display, the second time: SC)
For details about cause and solution, refer to "Troubleshooting for SC720-XX".
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC720-35BPaper Stacking Holder Motor Error (Finisher SR4120/SR4130)
  
  • Motor driver detected an error (DC motor control error). (The first time: jam display, the second time: SC)
  • When moving to the home position, home position was not detected within specified time (t0 sec). (The first time: jam display, the second time: SC)
  • When moving from the home position, home position was still detected after specified time (t1 sec). (The first time: jam display, the second time: SC)
For details about cause and solution, refer to "Troubleshooting for SC720-XX".
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC720-41BFeed-Out Belt Motor Error (Finisher SR4120/SR4130)
  
  • Motor driver detected an error (DC motor control error). (The first time: jam display, the second time: SC)
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC720-42BCorner Stapler Movement Motor Error (Finisher SR4120/SR4130)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-44

B

Corner Stapler Motor Error (Finisher SR4120/SR4130)

  • When moving to the home position, home position was not detected within specified time (t0 sec). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified time (t1 sec). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-50

B

Booklet Jogger Motor Error (Finisher SR4120/SR4130)

SC720-51

B

Booklet Jogging Pawl Movement Motor Error (Finisher SR4120/SR4130)

SC720-52BPress Fold Motor Error (Finisher SR4120/SR4130)

SC720-53

B

Booklet Bottom Fence Motor Error (Finisher SR4120/SR4130)

  
  • Motor driver detected an error (short-circuit or overheat). (SC from the first time)

  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC720-54BFold Transport Motor Error (Finisher SR4120/SR4130)
  
  • Motor driver detected an error (short-circuit or overheat). (The first time: jam display, the second time: SC)
For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-60

B

Booklet Stapler Motor Error (Finisher SR4120/SR4130)

  • When moving to the home position, home position was not detected within specified time (t0 sec). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified time (t1 sec). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-70

B

Tray Lift Motor Error (Finisher SR4120/SR4130)

  • Motor controller detected an error (overload). (The first time: jam display, the second time: SC)

  • When descending, paper sensor is still detecting paper after the specified time (t0 sec). (The first time: jam display, the second time: SC)

  • When ascending, paper sensor did not detect paper within specified time (t1 sec). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-71

B

Shift Motor Error (Finisher SR4120/SR4130)

SC720-72

B

Front Fence Motor Error (Finisher SR4120/SR4130)

SC720-73

B

Rear Fence Motor Error (Finisher SR4120/SR4130)

SC720-74

B

Fence Lift Motor Error (Finisher SR4120/SR4130)

  
  • Motor driver detected an error (short-circuit or overheat). (SC from the first time)

  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-75

B

Return Roller Motor Error (Finisher SR4120/SR4130)

  • Motor driver detected an error (DC motor control error). (The first time: jam display, the second time: SC)

  • When moving to the home position, home position was not detected within specified time (t0 sec). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified time (t1 sec). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC720-80

B

Protection device break error 3 (Finisher SR4120/SR4130)

Protection device break error (fuse tripped)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC720-81B

Dynamic Roller Transport Motor Error (Finisher SR4120/SR4130)

  
  • Motor driver detected an error (DC motor control error). (The first time: jam display, the second time: SC)
For details about cause and solution, refer to "Troubleshooting for SC720-XX".
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC720-82BLeading Edge Guide Motor Error (Finisher SR4120/SR4130)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC720-83BPaper Guide Motor Error (Finisher SR4120/SR4130)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

For details about cause and solution, refer to "Troubleshooting for SC720-XX".
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC720-84DProtection device break error 2 (Finisher SR4120/SR4130 without Mailbox)
  
  • Protection device break error (fuse tripped)
For details about cause and solution, refer to "Troubleshooting for SC720-XX".
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-01DDownstream device communication error (Finisher SR5070/SR5080)






  • Communication with the downstream device has established, but the device is not responding to the command sent out, even after being sent three times.
  • The port level of the downstream device does not become H level (break cancel) within specified time.
  • Interface cable (downstream device side)
  • Connector disconnected or broken
  • Downstream device board defective
  • Controller board defective
  • Turn the machine OFF/ON.
  • Reconnect the connectors on the downstream device side.
  • Replace the down stream device board.
  • Replace the controller board.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-03DProtection device break error 1 (Finisher SR5070/SR5080)
  24V_INT_1 power supply level error. (SC from the first time)
  • Motor defective
  • Harness broken
  • Turn the machine OFF/ON.
  • Replace the harness.
  • Replace the defective motor. It could be any of the following:

    Entrance Motor, Registration motor, Junction gate motor, Horizontal transport motor, Pre-stack motor, Stapler entrance motor, Leading edge stopper motor, Base fence movement motor, Base fence lift motor, Feed-out belt motor, Trailing edge press motor, Stapler movement motor, Corner stapler motor, Positioning roller lift motor, Positioning roller rotation motor, Jogger motor (front), Jogger motor (rear), Trimmings shutter solenoid, PSU cooling fan motor

  • Replace the board.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-04DProtection device break error 2 (Finisher SR5070/SR5080)
  24V_INT_2 power supply level error. (SC from the first time)
  • Motor defective
  • Harness broken
  • Turn the machine OFF/ON.
  • Replace the harness.
  • Replace the defective motor. It could be any of the following:

    Stack transport motor, Booklet bottom fence motor, Booklet stapler side fence motor, Booklet stapler bottom fence motor, Turn guide motor, Stack transport motor, Fold roller motor, Fold plate motor, Punch movement motor, Booklet stapler motor, Punch junction gate motor, Booklet stapler motor

  • Replace the board.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-05DPSU Cooling Fan Error (Finisher SR5070/SR5080)
  The lock detection signal from the fan motor cannot be detected. (SC from the first time)
  • PSU cooling fan motor defective
  • Connector disconnected
  • Drive circuit defective
  • Turn the machine OFF/ON.
  • Replace the harness.
  • Replace the PSU cooling fan motor.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-10DTransport Motor 1 Error (entrance/upper transport) (Finisher SR5070/SR5080)
SC721-11DTransport Motor 2 Error (proof tray vertical transport) (Finisher SR5070/SR5080)
SC721-12DTransport Motor 3 Error (after punch) (Finisher SR5070/SR5080)
SC721-13DTransport Motor 4 Error (registration) (Finisher SR5070/SR5080)
SC721-15BTransport Motor 6 Error (pre-stack) (Finisher SR5070/SR5080)
  DCM drive software detected the motor drive error. (SC from the first time)
  • Motor defective
  • Connector disconnected
  • Overload
  • Encoder defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector.
  • Replace the defective motor.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-16DExit Motor 1 Error (proof exit) (Finisher SR5070/SR5080)
SC721-17BExit Motor 2 Error (shift tray exit) (Finisher SR5070/SR5080)
SC721-18BExit Motor 3 Error (staple exit) (Finisher SR5070/SR5080)






DCM drive software detected the motor drive error. (SC from the first time)
  • Motor defective
  • Connector disconnected
  • Overload
  • Encoder defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector.
  • Replace the defective motor.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-20DJunction Gate Motor 1 Error (proof junction) (Finisher SR5070/SR5080)
SC721-21DJunction Gate Motor 2 Error (staple junction) (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Motor defective
  • Connector disconnected
  • Overload
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and sensor connector.
  • Replace the home position sensor.
  • Replace the defective motor.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-23BPre-Stack Release Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Pre-stack release motor defective
  • Connector disconnected
  • Overload
  • Pre-stack sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and sensor connector.
  • Replace the pre-stack sensor.
  • Replace the pre-stack release motor.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-24BJunction Gate Transport Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Junction gate transport motor defective
  • Connector disconnected
  • Overload
  • Junction gate home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and sensor connector.
  • Replace the junction gate home position sensor.
  • Replace the junction gate transport motor.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-25DPunch Motor Error (Finisher SR5070/SR5080)
  
  • After the punch motor was turned ON, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • After the punch motor was turned ON, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Punch motor defective
  • Connector disconnected
  • Overload
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and sensor connector.
  • Replace the home position sensor.
  • Replace the punch motor.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-26DPunch Switch Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified time (t0 ms). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified time (t1 ms). (The first time: jam display, the second time: SC)

  • Punch switch motor defective
  • Connector disconnected
  • Overload
  • Turn the machine OFF/ON.
  • Reconnect the motor connector.
  • Replace the punch switch motor.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-27DPunch Movement Motor Error (Finisher SR5070/SR5080)
  
  • After driving the punch movement motor, the motor did not back to the home position within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)
  • After driving the punch movement motor, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)
  • Punch movement motor defective
  • Connector disconnected
  • Overload
  • Turn the machine OFF/ON.
  • Reconnect the motor connector.
  • Replace the punch movement motor.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-31BJogger Fence Motor 2 (Front) Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Jogger fence motor (front) defective
  • Connector disconnected
  • Overload
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and sensor connector.
  • Replace the home position sensor.
  • Replace the jogger fence motor (front).
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-32BJogger Fence Motor 3 (Rear) Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Jogger fence motor defective
  • Connector disconnected
  • Overload
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and sensor connector.
  • Replace the home position sensor.
  • Replace the jogger fence motor (rear).
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-33BPositioning Roller Lift Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Positioning roller lift motor defective
  • Connector disconnected
  • Overload
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and sensor connector.
  • Replace the home position sensor.
  • Replace the positioning roller lift motor.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-34BPositioning Roller Rotation Motor Error (Finisher SR5070/SR5080)
  

Motor driver detected an open circuit or short-circuit. (SC from the first time)

  • Positioning roller rotation motor defective
  • Connector disconnected
  • Turn the machine OFF/ON.
  • Reconnect the motor connector.
  • Replace the positioning roller rotation motor.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC721-35BTrailing Edge Press Motor Error (Finisher SR5070/SR5080)
  
  • The drive unit in the staple tray does not return to the home position within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)
  • When the drive unit in the staple tray was moving away from the home position, the home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)
  • DCM drive software detected the motor drive error.
    • During the initialization (after executing retry): the first time error is the jam display, the second time error is the SC.
    • Except the initialization: the SC is issued from the first time.
  • Increase in sliding load by dirt on the working shaft
  • Trailing edge press motor defective
  • Connector disconnected
  • Encoder defective
  • Home position sensor defective
  • Check and remove the dirt (drive shaft of the trailing edge press motor).
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the trailing edge press motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-39BLeading Edge Stopper Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • DCM drive software detected the motor drive error.
    • During the initialization: the first time error is the jam display, the second time error is the SC.
    • Except the initialization: the SC is issued from the first time.
  • Leading edge stopper motor defective
  • Connector disconnected
  • Overload
  • Encoder defective
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the leading edge stopper motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-40BBase Fence Lift Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • DCM drive software detected the motor drive error. (SC from the first time)
  • Base fence lift motor defective

  • Connecter disconnected

  • Overload

  • Encoder defective
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the base fence lift motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-41BFeed Out Belt Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • DCM drive software detected the motor drive error.
    • During the initialization (after executing retry): the first time error is the jam display, the second time error is the SC.
    • Except the initialization: the SC is issued from the first time.
  • Feed out belt motor defective

  • Connecter disconnected

  • Overload

  • Encoder defective
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the feed out belt motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-42BStapler Movement Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • DCM drive software detected the motor drive error. (SC from the first time)
  • Stapler movement motor defective

  • Connecter disconnected

  • Overload

  • Encoder defective
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the stapler movement motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-43BCorner Stapler Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Corner stapler motor defective

  • Connecter disconnected

  • Overload

  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the corner stapler motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-44BBooklet Stapler Motor Error (Finisher SR5070/SR5080)
  
  • The staple drive unit does not complete operation within specified time (t0 ms). (The first time: jam display, the second time: SC)
  • When moving to the home position, home position was not detected within specified time (t1 ms). (The first time: jam display, the second time: SC)
  • Overload due to staple jam or number of sheets exceeding the limit, etc.
  • Booklet stapler motor defective
  • Connector disconnected
  • Home position sensor defective
  1. Removing the overload
    • Remove the staple jam.
    • Check the number of sheets
  2. Checking the following
    • Turn the machine OFF/ON.
    • Reconnect the motor connector and the sensor connector.
    • Replace the home position sensor.
    • Replace the booklet stapler motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-50BBooklet Stapler Jogger Motor Error (Finisher SR5070/SR5080)
SC721-51BBooklet Stapler Jog Pawl Motor Error (Finisher SR5070/SR5080)
SC721-52BFold Plate Drive Motor Error (Finisher SR5070/SR5080)
SC721-53BBottom Fence Movement Motor Error (Finisher SR5070/SR5080)
SC721-54BStack Transport Unit Motor Error (Finisher SR5070/SR5080)
SC721-55BBooklet Stapler Clamp Roller Motor Error (Finisher SR5070/SR5080)
SC721-56BStack JG Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Motor defective

  • Connecter disconnected

  • Overload

  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-60BBooklet Stapler Motor 1 Error (Finisher SR5070/SR5080)
  
  • The booklet stapler did not stop within the specified time (t0 ms). (The first time: jam display, the second time: SC)
  • When moving to the home position, home position was not detected within specified time (t1 ms). (The first time: jam display, the second time: SC)
  • Overload due to staple jam or number of sheets exceeding the limit, etc.
  • Motor defective
  • Connector disconnected
  • Home position sensor defective
  1. Removing the overload
    • Remove the staple jam.
    • Check the number of sheets
  2. Checking the following
    • Turn the machine OFF/ON.
    • Reconnect the motor connector and the sensor connector.
    • Replace the home position sensor.
    • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-70BTray 1 Lift Motor Error (Finisher SR5070/SR5080)
  
  • When descending, paper sensor is still detecting paper after the specified time (t0 sec). (The first time: jam display, the second time: SC)
  • When ascending, paper sensor did not detect paper within specified time (t1 sec). (The first time: jam display, the second time: SC)
  • Motor defective
  • Connector disconnected
  • Overload
  • Paper sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the paper sensor.
  • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-71BShift Motor 1 Error (tray/shift roller) (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Motor defective
  • Connector disconnected
  • Overload
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-72BPaper Exit Jogger Motor 1 Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Motor defective
  • Connector disconnected
  • Overload
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-74BPaper Exit Jogger Retraction Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Motor defective
  • Connector disconnected
  • Overload
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-75BStacking Roller Drag Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Motor defective
  • Connector disconnected
  • Overload
  • Home position sensor defective
  1. Checking the paper jam
  2. Checking the following
    • Turn the machine OFF/ON.
    • Reconnect the motor connector and the sensor connector.
    • Replace the home position sensor.
    • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-76BDrag Roller Transport/Trailing Edge Pressure Plate Lever Motor Error (Finisher SR5070/SR5080)
  
  • When the CW was rotating (return transporting), the motor driver detected an open circuit or short-circuit. (SC from the first time)
  • When moving to the home position while the CCW was rotating (pressuring), home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position while the CCW was rotating (pressuring), home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • Motor defective
  • Connector disconnected
  • Overload
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-77BExit Fan Motor Error (Finisher SR5070/SR5080)
  Lock signal is missing 10 times consecutively.
  • Motor defective
  • Connector disconnected
  • Drive circuit defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector.
  • Replace the drive circuit.
  • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-80DInterlock Power Error (Finisher SR5070/SR5080)
  24V_INT power supply level error. (SC from the first time)
  • Controller board power circuit defective
  • Turn the machine OFF/ON.
  • Replace the controller board.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-81DProtection Device Break Error 3 (Finisher SR5070/SR5080)
  24V_POW power supply level error. (SC from the first time)
  • Motor defective
  • Harness broken
  • Turn the machine OFF/ON.
  • Replace the harness.
  • Replace the defective motor. It could be any of the following:
    Booklet stack tray motor, Proof tray exit motor, Shift exit motor, Shift tray lift motor, Shift jogger motor, Drag roller motor, Pre-stack release motor, Junction gate motor (proof/shift tray), Junction gate motor (shift/staple), Drag roller movement motor, Shift jogger fence retract motor, Exit guide motor, Shift motor
  • Replace the board.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-82BFence S-to-S Moving Motor Error (Finisher SR5070/SR5080)
  
  • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC)

  • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC)

  • DCM drive software detected the motor drive error. (SC from the first time)
  • Motor defective
  • Connector disconnected
  • Overload
  • Encoder defective
  • Home position sensor defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the home position sensor.
  • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-83BStack Transport Motor Error (Finisher SR5070/SR5080)
  

DCM drive software detected the motor drive error. (SC from the first time)

  • Motor defective
  • Connector disconnected
  • Overload
  • Encoder defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-84BFold Roller Motor Error (Finisher SR5070/SR5080)
  Motor driver detected an open circuit or short-circuit. (SC from the first time)
  • Motor defective
  • Connector disconnected
  • Overload
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the defective motor.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC721-85BBooklet Tray Motor Error (Finisher SR5070/SR5080)
  DCM drive software detected the motor drive error. (SC from the first time)
  • Motor defective
  • Connector disconnected
  • Overload
  • Encoder defective
  • Turn the machine OFF/ON.
  • Reconnect the motor connector and the sensor connector.
  • Replace the defective motor.