SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC202-01

D

Polygon Motor: ON Timeout Error: Bk

SC202-03

D

Polygon Motor: ON Timeout Error: Ma

  

Error Condition:

  • The motor did not rotate normally when the polygon motor turned ON, or when the rpm had changed.

Error Detection:

  • Turned ON the polygon motor (started printing)
  • Changed the rpm (changed the speed of printing)

Details:

  • The SC occurs when the motor did not detect READY within 10 sec after the polygon motor turned ON.
  • Polygon motor or polygon motor driver defective

  • Polygon harness defective
  • BICU defective

  • PSU defective (Polygon power supply, fuse defective)
  • AC power supply/voltage abnormal (nonstandard)

  • Cycle the machine off/on.

  • Remove/Install the connectors. (Laser unit relay)
  • Check the polygon power supply 24V of the PSU.
  • Replace the laser unit of the applicable color.
  • Replace the harness between the BICU and polygon.

  • Replace the BICU.

  • Replace the PSU (replace the fuse).

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC203-01

D

Polygon Motor: OFF Timeout Error: Bk

SC203-03

D

Polygon Motor: OFF Timeout Error: Ma

  

Error Condition:

  • The motor did not stop in a specified time after the polygon motor went OFF.

Error Detection:

  • Turned OFF the polygon motor (stopped printing)

Details:

  • The SC occurs when the XSCRDY signal (polygon ready) never became inactive (H) after 3 seconds had passed from turning OFF the polygon motor.
  • Polygon motor or polygon motor driver defective

  • Polygon harness defective
  • BICU defective

  • PSU defective (Polygon power supply, fuse defective)

  • Cycle the machine off/on.

  • Remove/Install the connectors. (laser unit relay)
  • Check the polygon power supply 24V of the PSU.
  • Replace the laser unit of the applicable color.
  • Replace the harness between the BICU and the polygon motor.

  • Replace the BICU.

  • Replace the PSU (replace the fuse).

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC204-01

D

Polygon Motor: XSCRDY Signal Error: Bk

SC204-03

D

Polygon Motor: XSCRDY Signal Error: Ma

  

Error Condition:

  • The polygon motor did not rotate normally while printing.

Error Detection:

  • Pre-rotating before printing
  • Printing

Details:

  • The SC occurs when the latched interruption signals were detected twice consecutively.
  • Polygon motor or polygon motor driver defective

  • Polygon harness defective
  • BICU defective
  • PSU defective (Polygon power supply, fuse defective)
  • AC power supply/voltage abnormal (nonstandard)

  • Cycle the machine off/on.

  • Remove/Install the connectors. (laser unit relay)
  • Check the polygon power supply 24V of the PSU.
  • Replace the laser unit of the applicable color.
  • Replace the harness between the BICU and polygon motor.

  • Replace the BICU.

  • Replace the PSU (replace the fuse).

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC210-01

C

Trailing Edge Beam Error: Bk

SC210-02

C

Trailing Edge Beam Error: Cy

SC210-03

C

Trailing Edge Beam Error: Ma

SC210-04

C

Trailing Edge Beam Error: Ye

  

Error Condition:

  • When the main scan auto magnification rate adjustment (measuring between 2 points) did not operate normally.
    • Trailing edge synchronization detection does not operate.
    • Measuring between 2 points goes to abnormal.
    • Measuring between 2 points does not finish.

Error Detection:

  • Printing (operating the main scan auto magnification adjustment)

Details:

  • When a trailing edge beam detection error flag is asserted to VTEC status register.

  • When a measuring between 2 points start flag is still asserted after measuring one rotation of the polygon motor.

  • When a value of measuring between 2 points is out of specification.
  • Main scan magnification setting abnormal

  • Laser unit defective

  • Synchronization/LDB harness defective

  • Cycle the machine off/on.

  • Replace the laser unit.

  • Check the condensation.

  • Check the rate setting values. The settings should be as follows.
    • SP2-184-006 through 009 = initial value
    • SP2-102-001,007 = 123
    • SP2-102-016 through 025 = 0
    • Adjust SP2-184-006 through 009 while checking the images until the values become appropriate.
  • Replace the laser unit of the applicable color.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC220-01

D

Leading Edge: LD1 synchronization detection error: Bk

SC220-02

D

Leading Edge: LD1 synchronization detection error: Cy

SC220-03

D

Leading Edge: LD1 synchronization detection error: Ma

SC220-04

D

Leading Edge: LD1 synchronization detection error: Ye

  

Error Condition:

  • The synchronization detection signal (writing scan period signal) did not output.

Error Detection:

  • Starting the machine after turned ON the main power
  • Printing

Details:

  • The SC occurs when the CPU monitored for synchronization detection monitor flags in 100 ms cycles and detected errors twice consecutively.

  • Large main scan magnification rate

  • Laser unit defective
    (Synchronization detection board defective)

  • LDB defective

  • Synchronization/LDB harness defective

  • Cycle the machine off/on.

  • Replace the laser unit.

  • Check the condensation.

  • Check the rate setting values. The settings should be as follows.
    • SP2-184-006 through 009 = initial value
    • SP2-102-001,007 = 123
    • SP2-102-016 through 025 = 0
    • Adjust SP2-184-006 through 009 while checking the images until the values become appropriate.
  • Replace the laser unit of the applicable color.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC230-01

D

FGATE ON error: Bk

SC230-02

D

FGATE ON error: Cy

SC230-03

D

FGATE ON error: Ma

SC230-04

D

FGATE ON error: Ye

  

Error Condition:

  • The FGATE signal did not turn ON after the writing process started.

Error Detection:

  • Printing

Details:

  • The SC occurs when the PFGATE (generated from the writing controller ASIC) did not assert up to 3.5 sec after the printing start trigger signal (Sttrig signal).
  • Connection between BICU and controllers defective

  • BICU defective (Macaron defective)

  • LDB defective (VTEC defective)

  • LEB harness defective

  • Cycle the machine off/on.

  • Check the connection between the BICU and controllers.

  • Disconnect/reconnect the harnesses between the BICU and the laser unit.
  • Replace the BICU.

  • Replace the laser unit of the applicable color.

  • Replace the harness between the BICU and the LDB.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC231-01

D

FGATE OFF error: Bk

SC231-02

D

FGATE OFF error: Cy

SC231-03

D

FGATE OFF error: Ma

SC231-04

D

FGATE OFF error: Ye

  

Error Condition:

  • The FGATE signal did not turn OFF after the writing process ended.

Error Detection:

  • Printing

Details:

  • The SC occurs when the PFGATE signal did not negate up to 8.3 sec after the PFGATE signal (generated by the writing control ASIC) had asserted.

  • Connection between the BICU and controllers defective
  • BICU defective (Macaron defective)
  • LDB defective (VTEC defective)

  • Cycle the machine off/on.

  • Check the connection between the BICU and controllers.

  • Disconnect/reconnect the harnesses between the BICU and the laser unit.

  • Replace the BICU.

  • Replace the laser unit of the applicable color.

  • Replace the harness between the BICU and the laser unit.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC240-01

D

LD error: Bk

SC240-03

D

LD error: Ma

  

Error Condition:

  • The VTEC LD error flag was detected twice consecutively when the LD turned on after initialization.

Error Detection:

  • Starting the machine after turned ON the main power
  • Printing

Details:

  • The SC occurs when the VTEC LD error flag was detected while LD driver initialization, and it was detected again after re-initialization.
  • The SC occurs when the VTEC LD error flag was detected twice consecutively while lighting the LD.
  • Large main scan magnification rate
  • LD degradation (LD broken, degradation of output characteristics etc.)

  • Laser unit defective

  • Cycle the main power off/on.

  • Check the rate setting values. The settings should be as follows.

    • SP2-184-006 through 009 = initial value

    • SP2-102-001,007 = 123

    • SP2-102-016 through 025 = 0

    • Adjust SP2-184-006 through 009 while checking the images until the values become appropriate.

  • Replace the laser unit of the applicable color.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC260-01

C

Laser Thermistor Error: Bk

SC260-03

C

Laser Thermistor Error: Ma

  

Error Condition:

  • The laser thermistor has disconnected or shorted out.

Error Detection:

  • Turned ON the machine
  • Returned from energy save mode

Details:

  • The SC occurs when the thermistor voltage was less than 10 °C (50 °F), indicating that the thermistor has disconnected.
  • The SC occurs when the thermistor voltage was more than 80 °C (176 °F), indicating that the thermistor has shorted out.
  • Thermistor defective

  • Harness of the laser unit defective

  • IOB defective (IO-ASIC defective)

  • Disconnect/reconnect the harness between the laser unit and the IOB.

  • Replace the laser unit of the applicable color.
  • Replace the IOB

  • Replace the harness between the laser unit and the IOB.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC265-02

C

Skew correction error: Cy

SC265-03

C

Skew correction error: Ma

SC265-04

C

Skew correction error: Ye

  

The skew control pulse total is not within range.

  • Image skew correction motor defective

  • Harness defective

  • Optical system defective

  • Cycle the machine off/on.

  • Replace the laser unit.

  • Replace the harness of the laser unit.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC270-01

D

LD ASIC communication error: Bk

SC270-03

D

LD ASIC communication error: Ma

  

Error Condition:

  • The CPU and the VTEC did not communicate normally.

Error Detection:

  • Turned ON the machine
  • Returned from energy save mode
  • Printing

Details:

  • On startup: Data 0x5A5A and 0xA5A5 are written to a predetermined register. Then the register is read and the read data is compared to the are compared

  • VTEC communication: If it does not match when monitoring parity, retries up to three times. The SC occurs when the error was detected three times consecutively.

  • BICU defective

  • LDB defective

  • Harness between the LDB and BICU defective

  • Cycle the machine off/on.

  • Disconnect/reconnect the harness between the BICU and the laser unit.

  • Replace the BICU board.

  • Replace the laser of the applicable color.
  • Replace the harness between the BICU and the laser unit.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC270-10

D

LD ASIC communication error: Startup

  

Error Condition:

  • LD ASIC power supply was abnormal.

Error Detection:

  • Turned ON the machine
  • Returned from energy save mode
  • Opened/Closed the door
  • BICU defective (LD5V power supply defective)

  • LDB defective

  • Harness between the LDB and BICU defective

  • Interlock defective

  • Cycle the machine off/on.

  • Disconnect/reconnect the harness between the BICU and the laser unit.

  • Replace the BICU.

  • Replace the laser unit of the applicable color.
  • Replace the harness between the BICU and the laser unit.

  • Replace the interlock switch.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC270-20DLD ASIC communication error: BICU
  

Error Condition:

  • On startup: SER setting exit flag of the Brunt did timeout.

Error Detection

  • Turned ON the machine
  • Returned from energy save mode

Details:

  • On startup: SER_INI_DONE (SER setting exit flag) of the Brunt did not put up (timeout).
  • BICU defective (Brut defective)
  • Cycle the machine off/on.
  • Replace the BICU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC274-01

D

Image transfer error: Bk

SC274-03

D

Image transfer error: Ma

  

Error Condition:

  • The image transfer cable between the BICU and the LDB is disconnected.
  • The image transfer from the BICU to the LDB did not work normally.

Error Detection

  • Turned ON the machine
  • Returned from energy mode
  • Opened/Closed the door
  • Printing

Details:

  • Following VTEC flags were detected:
    • On detection of lane abnormality

    • On detection of elastic buffer overflow/underflow

    • On detection of STP error

    • On detection of END error

  • Laser USB cable defective

  • BICU defective (Macaron, Brunt defective)

  • LDB defective (VTEC defective)

  • Cycle the machine off/on.

  • Disconnect/reconnect the USB cable between the laser unit and the BICU.

  • Replace the USB cable.

  • Replace the BICU.

  • Replace the laser unit of the applicable color.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC276-01

D

Microcomputer communication error: Bk

SC276-03

D

Microcomputer communication error: Ma

  

Error Condition:

  • Writing microcomputer did not work normally.

Error Detection:

  • All the time (Turned ON to OFF the machine)

Details:

  • The SC occurs when detected the VTEC error status (interruption signal).

  • LDB defective (VTEC defective, writing microcomputer defective)

  • Cycle the machine off/on.

  • Replace the laser unit of the applicable color.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC285-00

D

MUSIC error

  

The results of MUSIC pattern reading failed 4 times while the machine is turned ON.

Details:

  • When MUSIC fails 4 times while the machine is turned ON. (The count is cleared when the machine is turned OFF e.g. when entering sleep mode.)

  • ID/MUSIC sensor sampling error

  • ID/MUSIC sensor LED adjustment error

  • Patch number error

  • Image Transfer belt flaw error

  • Main registration error

  • Sub registration error

  • Main scan magnification ratio error

  • Main scan magnification ratio deviation error

  • Belt flawed or smudged

  • ID/MUSIC sensor smudged or defective

  • Pattern density defection

  • Writing skew motor operation defective
  • SP value defective
  1. Check the SC496-XXXX which occurred before.

    • Branch numbers 11 to 13: execute step 2.
    • Branch numbers 21 to 30: execute step 3.
    • Branch numbers 41 and more: execute steps 2, 3, and 4.
  2. Check the image density. (Execute Density Adjustment)
  3. Check the ITB belt. (Cleaning and replacement)
  4. Check the ID/MUSIC sensor. (Cleaning and replacement)
  5. Replace the laser unit of the applicable color.