SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC511-01

C

Paper Type Sensor Error

During initial calibration of the paper type sensor, the number of times the sensor failed to output an appropriate value reached 3.

The counter is reset at the start of initial calibration.

  • Paper type sensor harness broken/connecter disconnected

  • Paper type sensor dirty with paper dust, etc.

  • Foreign object on the section of the roller which is used for paper thickness detection.

  • Check the harness and connector of the paper type sensor.

  • Clean or replace the paper type sensor.

  • Clean or replace the section of the roller which is used for paper thickness detection.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC511-02

C

Bypass Tray Paper Type Sensor Error

During initial calibration of the bypass tray paper type sensor, the number of times the sensor failed to output an appropriate value reached 3.

The counter is reset at the start of initial calibration.

  • Paper type sensor harness broken/connecter disconnected

  • Paper type sensor dirty with paper dust, etc.

  • Foreign object on the section of the roller which is used for paper thickness detection.

  • Check the harness and connector of the paper type sensor.

  • Clean or replace the paper type sensor.

  • Clean or replace the section of the roller which is used for paper thickness detection.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC514-00

D

Inverter Junction Gate Motor Error

Inverter junction gate home position sensor did not turn on or off within 150 msec from the start of home position detection operation (motor drive start).

Details:

If detected for the first or second time:

  • During paper transport, this is not handled as a jam/SC; paper is fed normally and the error counter increases.

  • Otherwise (during initialization), a jam alert is displayed to instruct the user to remove jammed paper, and the error counter increases.

If detected for the third time:

  • Displays the SC No. on the operation panel.

  • Inverter junction gate motor defective/connector disconnected/harness broken

  • Inverter junction gate home position sensor defective/connector disconnected/harness broken

  • Circuit board (PFB, DUB) defective

  • Junction gate/junction gate drive unit does not move e.g. because physical obstacle (piece of paper, etc.) is blocking operation.

  • Inverter junction gate motor and inverter junction gate home position sensor check/cleaning/replacement/harness reconnection/harness replacement

  • Check or replace the circuit board (PFB, DUB).

  • Check and/or replace the inverter junction gate and inverter junction gate drive unit.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC515-01

B

Duplex Transport Shift Motor 1 Error

When an error occurs during duplex transport shift motor 1 home position detection, the machine handles it as a jam (JAM097) and stops operation, and displays the SC No. on the control panel on the third consecutive occurrence.

  • Duplex transport shift motor 1 connector disconnected or defective

  • Motor driver defective

  • Duplex transport home position sensor 1 connector disconnected or defective

  • Duplex transport shift motor 1 does not move because of overload which may be due to foreign objects, etc.

  • Duplex transport home position sensor 1 deformed, damaged or connected incorrectly

  1. Turn the machine OFF\ON to see the SC.
    After turning the machine OFF\ON, feed 10 sheets of the duplex paper three times. Check whether SC515-01 occurs (JAM097 occurs up to two times).
  2. Check the driven parts.
    • Rotate the duplex transport shift motor 1 by hand and check the load.
    • If the load is too high due to foreign objects or jams, remove the foreign object or replace the part.
  3. Check and reconnect the connector and harness.
    • Duplex transport shift motor 1 connector
    • DUB board CN296 and CN303
    • Duplex transport home position sensor 1 connector
  4. Clean the duplex transport home position sensor.
  5. Execute Input check and Output check.
    • Rotate the duplex transport shift motor 1 by hand and check whether the value of SP5-803-164 (Input check roller home detection sensor 1) changes to 0 or 1. If the value does not change, replace the duplex transport home position sensor.
    • Reinstall the drawer, and execute SP5-806-195 (Output check duplex transport shift motor 1: homing) to check if the duplex transport shift motor 1 moves.
    • If the duplex transport motor 1 does not move, replace the following motor and harness.
      Duplex transport shift motor 1
      Duplex transport shift motor 1 connector
  6. Replace the DUB and PFB.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC515-02

B

Duplex Transport Shift Motor 2 Error

When an error occurs during duplex transport shift motor 2 home position detection, the machine handles it as a jam (JAM097) and stops operation, and displays the SC No. on the control panel on the third consecutive occurrence.

  • Duplex transport shift motor 2 connector disconnected or defective

  • Motor driver defective

  • Duplex transport home position sensor 2 connector disconnected or defective

  • Duplex transport shift motor 2 does not move because of overload which may be due to foreign objects, etc.

  • Duplex transport home position sensor 2 deformed, damaged or connected incorrectly

  1. Turn the machine OFF\ON to see the SC.
    After turning the machine OFF/ON, feed 10 sheets of the duplex paper three times. Check whether SC515-02 occurs (JAM097 occurs up to two times).
  2. Check the driven parts.
    • Rotate the duplex transport shift motor 2 by hand and check the load.
    • If the load is too high due to foreign objects or jams, remove the foreign object or replace the part.
  3. Check and reconnect the connector and harness.
    • Duplex transport shift motor 2 connector
    • DUB board CN296 and CN303
    • Duplex transport home position sensor 2 connector
  4. Clean the duplex transport home position sensor.
  5. Execute Input check and Output check.
    • Rotate the duplex transport shift motor 2 by hand and check whether the value of SP5-803-165 (Input check roller home detection sensor 2) changes to 0 or 1. If the value does not change, replace the duplex transport home position sensor.
    • Reinstall the drawer, and execute SP5-806-200 (Output check duplex transport shift motor 2: homing) to check if the duplex transport shift motor 2 moves.
    • If the duplex transport shift motor 2 does not move, replace the following motor and harness.
      Duplex transport shift motor 2
      Duplex transport shift motor 2 connector
  6. Replace the DUB and PFB.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC516-01

B

Edge Detection Sensor Shift Motor Home Position Error

When an error occurs during edge detection sensor shift motor home position detection, the machine handles it as a jam (JAM097) and stops operation, and displays the SC No. on the control panel.

  • Edge detection sensor shift motor connector disconnected or defective

  • Motor driver defective

  • Sensor shift home position switch connector disconnected or defective

  • Edge detection sensor shift motor does not move because of overload which may be due to foreign objects, etc.

  • Sensor shift home position switch deformed, damaged or connected incorrectly

  1. Turn the machine OFF\ON to see the SC.
    After turning the machine OFF/ON, feed 10 sheets of the duplex paper to see the SC.
  2. Check the driven parts.
    • Open the lower guide plate, and check the load by moving the edge detection sensor bracket.
    • If the load is too high due to foreign objects or jams, remove the foreign object or replace the part.
  3. Check and reconnect the connector and harness.
    • Edge detection sensor shift motor connector
    • DUB board CN296 and CN303
    • Sensor shift home position switch connector
  4. Clean the sensor shift home position switch.
  5. Execute Input check and Output check.
    • Open the guide plate and move the edge detection sensor bracket by hand, and check whether the value of SP5-803-166 (Input check sensor shift home position sensor) changes to 0 or 1. If the value does not change, replace the sensor shift home position switch.
    • Reinstall the drawer, and execute SP5-806-204 (sensor shift motor: low speed) to check if the edge detection sensor shift motor moves.
    • If the edge detection sensor shift motor does not move, replace the following motor and harness.
      Edge detection sensor shift motor
      Edge detection sensor shift motor connector
  6. Replace the DUB and PFB.