Symptom

Cause

Dust or paper dust

  • Pro C5200S/C5210S and MP C6503/C8003 use different original feeding methods. On MP C6503/C8003, the original does not contact the exposure glass (there is space between the paper and glass). However, on Pro C5200S/C5210S, the original contacts the exposure glass. As a result, the symptom does not occur on Pro C5200S/C5210S.

Action

Do the procedure below, which will replace the following parts.

  • D6833401: GUIDE:SCANNING:ENTRANCE:CONTACT:ASS'Y
  • D6833350: GUIDE PLATE:SCANNING
  1. Open the ADF.

  2. Remove the entrance guide [A].

    • Part [A] of the entrance guide on MP C6503/C8003 is black.
    • Part [B] of the entrance guide on Pro C5200S/C5210S is colorless.

  3. Remove the scanning guide plate [A].

    • Part [A] of the scanning guide plate on MP C6503/C8003 is black.
    • Part [B] of the scanning guide plate on Pro C5200S/C5210S is white.

  4. Attach the scanning guide plate for the Pro C5200S/C5210S (D6833350).
  5. Attach the entrance guide plate for the Pro C5200S/C5210S (D6833401).
  6. Set SP4-688-002 to a value of "98".
  7. Remove the gap sheet (black) [A] from the exposure glass [B].
  8. Clean the exposure glass with an alcohol-damp cloth.