SP 8400DN

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  • Read This First
    • Symbols, Abbreviations and Trademarks
      • Symbols, Abbreviations
      • Trademarks
  • Product Information
    • Product Overview
      • Component Layout
      • Paper Path
      • Drive Layout
    • Machine Codes and Peripherals Configuration
      • System Configuration and Options
    • Specifications
  • Installation
    • Installation Requirements
      • Environment
      • Machine Space Requirements
      • Machine Dimensions
      • Power Requirements
        • Input voltage level
    • Who Installs the Peripherals and Options
    • Main Machine Installation
      • Installation Flow Chart
      • Accessory Check
      • Installation Procedure
        • Removal of Packing Materials and Shipping Retainers
        • Pulling out the Feeler of the Paper Exit Full Sensor
        • Checking the Position of the Paper Exit Feeler
        • Attaching the Decals
        • Toner Bottle Installation
      • Check Image Quality / Settings
        • Loading Paper
        • Paper Settings
        • Settings Relevant to the Service Contract
      • Security Settings
        • Configuring Administrator Authentication
        • Security Function Installation
        • Data Overwrite Security
          • Before You Begin the Procedure
          • Installation Procedure
          • Using Auto Erase Memory
        • HDD Encryption (When the HDD option is installed)
          • Before You Begin the Procedure:
          • Installation Procedure:
          • Enable Encryption Setting
          • Check the Encryption Settings
          • Backing Up the Encryption Key
          • Encryption Key Restoration
      • Auto Remote Firmware Update (ARFU) Settings
        • Specifying the Time and Day of the Week to Prohibit Updating via Web Image Monitor
      • Moving the Machine
    • Paper Feed Unit PB3240 (M494-17, -21)
      • Accessory Check
      • Installation procedure
    • LCIT PB3260 (M496-17, -27)
      • Accessory Check
      • Installation procedure
        • Changing the paper size
    • LCIT RT3030 (D696-17, -27)
      • Accessory Check
      • Installation procedure
        • Changing the Paper Size
    • Anti-Condensation Heater
      • Overview
      • Heater Board
        • Accessory Check
        • Installation Procedure
      • PCU Heater
        • Accessory Check
        • Installation Procedure
      • Tray Heater for Main Unit
        • Accessory Check
        • Installation Procedure
      • Tray Heater for Paper Feed Unit PB3240
        • Accessory Check
        • Installation Procedure
      • Tray Heater for LCIT PB3260
        • Accessory Check
        • Installation Procedure
    • Bridge Unit BU3070 (D685-18)
      • Accessory Check
      • Installation procedure
    • Internal Multi-fold Unit FD3000 (M482-17)
      • Accessory Check
      • Installation Procedure
      • When Attaching a Finisher Downstream from the Internal Multi-Fold Unit
    • Finisher SR3230 (D3BA-17, -21)
      • Accessory Check
      • Installation Procedure
      • Attaching a Support Tray
    • Output Jogger Unit Type M25 (D3CJ-01)
      • Accessory Check
      • Installation Procedure
    • Punch Unit PU3060 (D706-00, -01, -02)
      • Accessory Check
      • Installation Procedure
    • Finisher SR3210 (D3B8-17, -21)
      • Accessory Check
      • Installation Procedure
      • Attaching a Proof Support Tray
      • Stapleless Stapler Initial Settings
        • How to change the setting of Staple Method for Stapleless Stapler
        • How to set Margin Erase for Stapleless Stapler
    • Punch Unit PU3050
      • Accessory Check
      • Installation Procedure
    • Mail Box CS3010 (M481-17)
      • Accessory Check
      • Installation Procedure
        • Removal of the Machine Exterior
        • Transferring the Operation Panel
        • Installation of the Mailbox
        • Installation of Stabilizers
    • Attention Light AL3000 (M500-36)
      • Component Check
      • Installation Procedure
      • Indicator Behavior
    • NFC Card Reader Type P11 (M512-18)
      • Accessory Check
      • Installation Procedure
    • External NFC Card Reader Bracket Type P11 (M512-17)
      • Accessory Check
      • Installation Procedure
        • Procedure for Connecting to the Operation Panel USB Slot
        • Procedure for Connecting to the Main Machine USB Slot
    • Internal Options
    • IEEE 1284 Interface Board Type M19 (D3C0-17)
      • Accessory Check
      • Installation Procedure
    • IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01)
      • Accessory Check
      • Installation Procedure
        • Attaching the boards
        • Attaching the Antenna
      • User Tool Settings for IEEE 802.11a/b/g/n
      • SP Mode Settings for IEEE 802.11 Wireless LAN
    • HDD Option Type P13 (M513-19)
      • Component Check
      • Installation Procedure
    • Extended USB Board Type M19 (D3BS-01)
      • Component Check
      • Installation Procedure
    • SD Card Options
      • SD Card Slots
      • List of Slots Used
    • SD Card Appli Move
      • Overview
      • Move Exec
      • Undo Exec
    • PostScript3 Unit Type P13 (M513-22, -23, -24)
      • Accessory Check
      • Overview of PostScript3 Unit Type P13 (Adobe PS)
      • Installation procedure (Adobe PS)
        • Initial Settings for the Printer Driver
        • Switching back to Clone PS from Adobe PS
    • XPS Direct Print Option Type P13 (M513-09, -10, -11)
      • Accessory Check
      • Installation Procedure
    • VM Card Type P13 (M513-25, -26, -27)
      • Accessory Check
      • Installation Procedure
    • IPDS Unit Type P13 (M513-13, -14, -15)
      • Accessory Check
      • Installation Procedure
    • @Remote Settings
    • Operation Guidance for Users
  • Preventive Maintenance
    • PM Parts Settings
      • Replacement procedure of the PM parts
        • Method 1: By SP3701
        • Method 2: By [PM Counter / New Unit Set] Menu
      • After installing the new PM parts
        • SP descriptions
    • PM Parts List
  • Replacement and Adjustment
    • Notes on the Main Power Switch
      • Push Switch
        • Characteristics of the Push Switch (DC Switch)
        • Shutdown Method
        • Forced Shutdown
    • Beforehand
    • Special Tools and Lubricants
    • Exterior Covers
      • Overview
        • Front and Rear Covers
        • Left and Right Side Covers
        • Paper Exit Covers/Top Covers
        • Inner Cover
      • Quick Reference for Removing Covers
      • Front Cover
      • Controller Cover
      • Left Upper Cover
      • Left Rear Cover
      • Left Cover
      • Rear Left Cover
      • Rear Cover
      • Rear Lower Gap Cover
      • Rear Lower Cover
      • Right Rear Cover
      • Right Upper Cover
      • Right Cover
      • Upper Front Cover
      • Main Power Switch Cover
      • Paper Exit Tray
      • Paper Exit Cover
      • Paper Exit Lower Cover
      • Upper Inner Cover
      • Paper Exit Front Cover
      • Top Right Cover
      • Top Rear Cover
      • Inner Cover
      • Toner Supply Housing
    • Smart Operation Panel
      • Operation Panel Unit
      • Internal Parts
      • USB Cable / Harness
    • Laser Unit
      • Caution Decal Location
      • Laser Unit
        • Removing the Laser Unit
        • Installing a New Laser Unit
        • After Installing the New Laser Unit
      • Quenching Lamp
      • PCL (Pre Cleaning Light)
    • PCDU
      • PCDU
      • PCU/Development Unit
        • Before Replacing the PCU or Development Unit
        • Replacement Procedure
        • Installing a PCU
        • Installing a Development Unit
      • OPC Drum
      • Charge Roller, Cleaning Roller
      • Pick-off Pawls
      • Cleaning Blade
      • Developer
      • Development Filters
      • TD Sensor
      • Development Mixing Auger Bearings
      • Development Mixing Auger (L / R)
    • Waste Toner
      • Waste Toner Bottle
      • Toner Collection Full Sensor
      • Recycling Shutter
    • Transfer Unit
      • Transfer Unit
      • Transfer Roller Unit
      • ID Sensor
        • Before Replacing the ID Sensor
        • Replacement Procedure
      • Transfer Unit Open/Closed LED
      • Temperature/Humidity Sensor
      • Fusing Entrance Sensor
      • Transfer Unit Open/Closed Sensor
    • Drive Unit
      • Drum/Waste Toner Motor
      • Development Motor
      • Fusing Motor
      • Paper Exit Motor
      • Registration Motor
      • Paper Feed Motor
      • Vertical Transport Motor
      • Transfer Roller Contact Motor
      • Toner Hopper
      • Toner Supply Motor
    • Fusing Unit
      • Replacement
      • Fusing Entrance Guide Plate
        • Cleaning the Fusing Entrance Guide Plate
      • Fusing Exit Guide Plate
      • Fusing Upper Cover
      • Fusing Lower Cover
      • Heating Sleeve Belt Unit
        • Replacement
        • To Clear SC544-02 or SC554-02
      • Pressure Roller, Pressure Roller Bearings and Pressure Roller Idler Gears
        • Adjustment before Replacing the Pressure Roller and Pressure Roller Bearings
        • Replacement: Pressure Roller, Pressure Roller Bearings
        • Replacement: Pressure Roller Idler Gears
      • Thermostat Unit
      • Fusing Roller Temperature Sensors
      • Pressure Roller Temperature Sensors
      • Fusing Thermopiles
      • Notes When Reassembling the Fusing Unit
    • Paper Exit
      • Paper Exit Unit
      • Paper Exit Switching Solenoid
      • Paper Exit Sensor
      • Reverse Sensor
      • Paper Exit Full Sensor
      • Reverse Motor
      • Fusing Exit Sensor
      • Inverter Guide Cover Sensor
    • Paper Feed
      • Paper Feed Unit
        • 1st Paper Feed Unit
        • 2nd Paper Feed Unit
      • Paper Dust Collection Unit
      • Pick-up Roller, Paper Feed Roller, Separation Roller, Torque Limiter
      • 1st / 2nd Paper Feed Tray Lift Motor
      • 1st / 2nd Paper Feed Sensor
      • Vertical Transport Sensor
      • Limit Sensor
      • 1st Paper End Sensor / 2nd Paper End Sensor
      • Registration Sensor
    • Duplex Unit
      • Duplex/By-pass Motor
      • Duplex Entrance Motor
      • Duplex Entrance Sensor
      • Duplex Exit Sensor
    • Bypass Tray Unit
      • Bypass Tray
      • Bypass Paper End Sensor
      • Bypass Pick-up Roller
      • Bypass Paper Feed Roller
      • Bypass Separation Roller
      • Torque Limiter
      • Bypass Width Sensor
      • Bypass Length Sensor
    • PCBs and Other Items
      • Overview
        • Around the Controller Box
        • Around the Power Supply Box
      • Controller Box Cover
      • IPU
      • BCU
        • When installing the new BCU
        • Replacing the NVRAM (EEPROM) on the BCU
      • Controller Board
        • Replacing the NVRAM on the controller board
      • HVPS
      • PSU
      • Controller Box
      • Temperature Sensor
      • DC SW board
    • Fans/Filters
      • Odor Filter
      • Particulate Filter (EU/AA only)
      • Dust filter
      • Development Exhaust Fan
      • Paper Exit Cooling Fan
      • Fusing Fan
      • Development Bearing Cooling Fan
      • PSU Cooling Fan
      • Front Development Cooling Fan
    • Adjustment after Replacement
      • Test Pattern Printing
      • Image Adjustment
        • Registration - Leading Edge/Side-to-Side
        • Blank Margin
        • Parallelogram Image Adjustment
  • System Maintenance
    • Service Program Mode
      • Entering SP Mode
      • Exiting SP Mode
      • Types of SP Modes
        • SP Mode Button Summary
        • Selecting the Program Number
        • Service Mode Lock/Unlock
      • Remarks
        • Others
    • SP Mode Tables
    • Firmware Update (SD Card)
      • Overview
      • Firmware Type
      • Procedure
        • Preparing the SD Card
        • Update Procedure
      • Error Screens During Updating
    • Firmware Update (Remote Firmware Update)
      • RFU Performable Condition
    • Firmware Update (Smart Firmware Update)
      • Overview
      • Immediate Update
      • Update at the Next Visit (Reserve)
        • How to Set the Machine to Download Firmware Later (Reserve)
        • How to Check if the Firmware Downloaded with Reserve
        • How to Install Firmware Downloaded with Reserve
      • Update via SD Card
    • Firmware Update (Auto Remote Firmware Update)
      • Overview
      • Downloading and Updating Process
        • Downloads the Latest Package
        • Judgement of ARFU
        • Update Process
      • Checking the ARFU Result
      • Checking the Result Using the Logging Data
      • Related SP
    • Updating JavaVM
      • Overview
      • Deactivating SDK Applications and Removing the VM Card
        • Operation from Operation Panel
        • Operation from Web Image Monitor
      • Updating JavaVM and Inserting the VM Card
      • Activating SDK Applications
    • NVRAM Data Upload/Download
      • Uploading Content of NVRAM to an SD card
      • Downloading an SD Card to NVRAM
    • UP/SP Data Import/Export
      • Overview
      • UP Data Import/Export
        • Data that Can Be Imported and Exported
        • Data that Cannot Be Imported or Exported
        • Exporting Device Information
        • Importing Device Information
      • SP Data Import/Export
        • Data that can be imported and exported
        • Exporting Device Information
        • Importing Device Information
      • Possible solutions for import/export problems
    • Address Book Upload/Download
      • Information List
      • Download
      • Upload
    • Capturing the Device Logs
      • Overview
        • Security of the Operation Log
      • Storing the Device Logs on an SD card (When the HDD option is not installed)
      • Retrieving the Device Logs via Operation Panel
        • Procedure for Retrieving the Device Log with SD Card
      • Retrieving the Device Logs via Web Image Monitor
    • SMC List Card Save Function
      • Overview
      • Procedure
      • Notes on Using the SMC List Card Save Function
      • File Names of the Saved SMC Lists
      • Error Messages
    • Card Save Function
      • Card Save
      • Procedure
      • Error Messages
  • Troubleshooting
    • Self-Diagnostic Mode
      • Service Call Conditions
      • SC Logging
      • SC Automatic Reboot
      • SC Manual Reboot
      • Controller Self-diagnosis Outline
      • HDD-related Message
    • List of Automatic Reboot Target SC
      • Engine SC
      • Controller SC
    • SC Code Classification
    • SC Tables: SC2xx (Image Writing)
      • SC202-00 to SC272-10
    • SC Tables: SC3xx (Image Processing 1: Charge, Development, Around the drum)
      • SC302-00 to SC396-01
    • SC Tables: SC4xx (Image Processing 2: Transfer/ Separation, Cleaning and others)
      • SC440-00 to SC498-00
    • SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others)
      • SC501-01 to SC589-02
    • SC Tables: SC6xx (Communication and Others)
      • SC621-01 to SC687-00
    • SC Tables: SC7xx (Peripherals)
      • SC720-03 to SC792-00
    • SC Tables: SC8xx (Controller)
      • SC816-01 to SC877-00
    • SC Tables: SC9xx (Others)
      • SC900-00 to SC998-00
    • Jam Detection
      • Paper Jam Display
      • Jam Codes and Display Codes
        • Main Machine
        • Paper Feed Unit PB3240
        • LCIT PB3260
        • LCIT RT3030
        • Paper Feed Unit PB3240 and LCIT RT3030 configuration
        • LCIT PB3260 and LCIT RT3030 configuration
        • Finisher SR3230
        • Finisher SR 3210
        • Internal Multi-fold Unit FD3000
        • Mail Box CS3010
      • Sensor Locations
      • Paper Size Codes
    • Other Problems
      • When SC670 Is Displayed
      • When SC672 (Controller start up error) is displayed
        • Symptom:
        • Cause:
        • Solution:
        • [A]: LEDs on the controller board
        • [B]: Abnormal mode: LEDs on the controller board
        • [C]: Reconnecting and replacing the USB cable
        • [D]: Replacing the Memory
        • [E]: CMOS clear
        • [F]: Fuse on the IPU
        • [G]: Replacing the USB cable and the operation panel
      • Finisher Registration Adjustment
        • For SR3230
        • For SR3210
      • Stacking Problem at the Finisher SR3210
        • Installation procedure for attaching the sheet
        • Installation procedure for attaching the auxiliary tray to the Finisher SR3210
      • Finisher Jogger Problem for Finisher SR3210 (D3B8)
      • Maximum number of sheets for stapling and what happens when the job has too many pages
        • Behavior: When the number of sheets exceeds the maximum staple capability
        • Specifications: Maximum sheet capability for staple jobs
      • Fusing Offset Occurs at the Edge or Center of the Paper
      • Troubleshooting for Toner Density
      • Troubleshooting for Blots on Middle Thick Glossy or Coated Paper
    • Blown Fuse Conditions
  • Detailed Descriptions
    • Guidance for Those Who are Familiar with Predecessor Products
      • Differences between Similar Models and Previous Models
        • Laser Exposure
        • PCDU
        • Waste toner
        • Image Transfer
        • Feed / Transport Part
        • Fusing
        • Electrical parts
        • Exterior Cover/Air Flows (Fan Control)
        • Drive Mechanisms
        • PM
        • Others, Options
    • Component Layout
      • Paper Feed Unit
      • Laser Unit / PCDU
      • Fusing Unit
      • Waste Toner Bottle
      • Duplex/Bypass Unit
      • Paper Exit/Reverse Unit
      • Air Flow
      • Drive Unit
      • Electrical Components
    • Image Processing
      • Structural block diagram
      • IPU Mechanism
    • Laser Exposure
      • Overview
      • Auto Power Control (APC)
      • LD Safety Switch
    • PCDU (Photo Conductor and Development
      • Overview
      • OPC Drum Drive Mechanism
      • Drum Charge
      • Drum Cleaning, Toner Discarding
      • ID Sensor
    • Development
      • Overview
      • Development Mechanism
      • Development Bias
      • Drive
      • Toner Supply
      • Toner Density Control
      • Toner End Detection
      • Toner End Recovery
    • Transfer and Separation
      • Overview
      • Transfer Roller Unit Charge
      • Transfer Roller Contact and Release Mechanism
      • New unit detection of the transfer roller unit
    • Fusing
      • Overview
      • Mechanism
    • Waste Toner
      • Toner Discarding
      • Waste Toner Bottle
    • Feed/ Transport part
      • Overview
      • Feed / transport part
        • Tray bottom plate lifting
        • Paper feed mechanism
        • Paper feed transport mechanism
        • Paper size detection (1st / 2nd paper tray)
        • Remaining paper detection
        • Paper end detection
        • Paper feed drive
        • Paper powder removal mechanism
      • Bypass feed section
        • Bypass feed paper/separation mechanism
        • Bypass feed paper size detection
        • Bypass feed paper end detection
        • Bypass paper feed drive
      • Duplex section
        • Transport reverse mechanism
        • Duplex drive
        • Interleave mechanism
      • Paper exit unit
        • Delivery location change-over
        • Paper Exit Full, Jam Detection, Open/close detection
      • Paper Path and Sensor Locations
        • Intervals of Rollers
        • Intervals of Sensors
    • Air Flows (Fan Control)
      • Overview
        • Around the Development Unit / Laser Unit
        • Around the Fusing Unit and Development Unit
        • Around the PSU
      • Mechanism
        • Cooling of PSU
        • Cooling of Development Unit
        • Cooling of PCDU
        • Cooling of Fusing Unit
        • Crisis management when temperature rises in the Printer
    • Electrical parts
      • Block diagram
      • Board outline
        • Controller
        • LDB
        • BCU
        • IPU
        • OPU
        • HVP
        • PSU
      • Feed tray dehumidifier heater, PCDU anti-condensation heater
        • Circuit configuration
    • One-way Clutches
      • Paper Feed/Bypass
      • Duplex
    • Process Control
      • Image Density Control (Process Control)
        • Outline
        • Potential Control
        • Vtref Compensation
        • TD sensor (µ sensor) Initial Setting When a New PCDU Is Installed
      • Mechanism
        • Sensor Composition
        • ID Sensor
        • TD sensor (µ sensor)
    • Energy Save
      • Energy Saver Modes
        • Setting items that are related to Energy Saving
        • Recovery Time/Reduced Electrical Consumption
      • Power States of this Machine
      • Verification of Up Time for each Energy Saving State
      • Checking the Up time by Device State
      • Recommendation
    • Adobe PS vs. Clone PS
      • Overview
      • How to Distinguish Adobe PS from Clone PS
      • Difference in Device Fonts
        • Font Change Confirmation Screen
        • List of fonts and their replacements (Adobe PS -> Clone PS)
      • Differences in Driver Functions