1. Make sure that the following settings (1) to (3) are not at the factory default settings.
    (1) Supervisor login password
    (2) Administrator login name
    (3) Administrator login password
    If any of these settings is at a factory default value, tell the customer these settings must be changed before you do the installation procedure.
  2. Confirm that "Admin. Authentication" is on:
    [User Tools] icon - [Machine Features] - [System Settings] - [Administrator Tools] - [Administrator Authentication Management] - [Admin. Authentication] - [On]
    If this setting is off, tell the customer that this setting must be on before you can do the installation procedure.
  3. Confirm that "Administrator Tools" is selected and enabled.
    [User Tools] icon - [Machine Features] - [System Settings] - [Administrator Tools] - [Administrator Authentication Management] - [Available Settings]
    "Available Settings" is not displayed until step 2 is done.
    If this setting is not selected, tell the customer that this setting must be selected before you can do the installation procedure.