• The model without HDD does not have space to store device logs. To capture device logs from such models, two SD cards are required. One SD card is used for storing the device logs via SD card slot 2 and the other SD card is used for retrieving the device logs via the operation panel.
  • An SP 8400DN that has an optional HDD does not need this procedure if SP5-858-001 is "1 (ON)" and SP5-858-002 (Target) is "0 (HDD)". It is recommended to use the SD card (8 GB) provided as a service part. The part number of the SD card that is registered as a service part is "B6455040".

Procedure for Storing the Device Log on an SD Card

  1. Insert the SD card into SD card slot 2.
  2. Turn ON the main power.
  3. Enter SP mode.
  4. Set SP5-858-001 (Save Machine Info) to "1 (ON)"
  5. Set SP5-858-002 (Target) to "1 (SD)"
  6. Execute SP5-858-003 (Make LogTrace Dir)
  7. Turn the power switch OFF and ON.

    • After the power switch is turned on, the machine starts to store the device logs on the SD card. However, because the logs on this SD card are not organized, the procedure to retrieve the logs with the other SD card via the operation panel (next section) is required.