For details about replacing the USB cable, refer to USB Cable/Harness.
If the symptom is not resolved, escalate the issue using the normal process, together with the following information for further investigation.
SC sub code (SC672-10 or 99)
Date/time of problem occurrence
Factor(s) that trigger the problem (ex. SC672-11 occurred 3 minutes after tuning ON the main power switch.)
Occurrence frequency (ex. One out of ten times when turning ON the main power switch)
Parts replaced
Date/time when parts were replaced