SP 8400DN
System Maintenance
Service Program Mode
Exiting SP Mode
Press "Exit" on the LCD twice to return to the printer screen.
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Read This First
Symbols, Abbreviations and Trademarks
Symbols, Abbreviations
Trademarks
Product Information
Product Overview
Component Layout
Paper Path
Drive Layout
Machine Codes and Peripherals Configuration
System Configuration and Options
Specifications
Installation
Installation Requirements
Environment
Machine Space Requirements
Machine Dimensions
Power Requirements
Input voltage level
Who Installs the Peripherals and Options
Main Machine Installation
Installation Flow Chart
Accessory Check
Installation Procedure
Removal of Packing Materials and Shipping Retainers
Pulling out the Feeler of the Paper Exit Full Sensor
Checking the Position of the Paper Exit Feeler
Attaching the Decals
Toner Bottle Installation
Check Image Quality / Settings
Loading Paper
Paper Settings
Settings Relevant to the Service Contract
Security Settings
Configuring Administrator Authentication
Security Function Installation
Data Overwrite Security
Before You Begin the Procedure
Installation Procedure
Using Auto Erase Memory
HDD Encryption (When the HDD option is installed)
Before You Begin the Procedure:
Installation Procedure:
Enable Encryption Setting
Check the Encryption Settings
Backing Up the Encryption Key
Encryption Key Restoration
Auto Remote Firmware Update (ARFU) Settings
Specifying the Time and Day of the Week to Prohibit Updating via Web Image Monitor
Moving the Machine
Paper Feed Unit PB3240 (M494-17, -21)
Accessory Check
Installation procedure
LCIT PB3260 (M496-17, -27)
Accessory Check
Installation procedure
Changing the paper size
LCIT RT3030 (D696-17, -27)
Accessory Check
Installation procedure
Changing the Paper Size
Anti-Condensation Heater
Overview
Heater Board
Accessory Check
Installation Procedure
PCU Heater
Accessory Check
Installation Procedure
Tray Heater for Main Unit
Accessory Check
Installation Procedure
Tray Heater for Paper Feed Unit PB3240
Accessory Check
Installation Procedure
Tray Heater for LCIT PB3260
Accessory Check
Installation Procedure
Bridge Unit BU3070 (D685-18)
Accessory Check
Installation procedure
Internal Multi-fold Unit FD3000 (M482-17)
Accessory Check
Installation Procedure
When Attaching a Finisher Downstream from the Internal Multi-Fold Unit
Finisher SR3230 (D3BA-17, -21)
Accessory Check
Installation Procedure
Attaching a Support Tray
Output Jogger Unit Type M25 (D3CJ-01)
Accessory Check
Installation Procedure
Punch Unit PU3060 (D706-00, -01, -02)
Accessory Check
Installation Procedure
Finisher SR3210 (D3B8-17, -21)
Accessory Check
Installation Procedure
Attaching a Proof Support Tray
Stapleless Stapler Initial Settings
How to change the setting of Staple Method for Stapleless Stapler
How to set Margin Erase for Stapleless Stapler
Punch Unit PU3050
Accessory Check
Installation Procedure
Mail Box CS3010 (M481-17)
Accessory Check
Installation Procedure
Removal of the Machine Exterior
Transferring the Operation Panel
Installation of the Mailbox
Installation of Stabilizers
Attention Light AL3000 (M500-36)
Component Check
Installation Procedure
Indicator Behavior
NFC Card Reader Type P11 (M512-18)
Accessory Check
Installation Procedure
External NFC Card Reader Bracket Type P11 (M512-17)
Accessory Check
Installation Procedure
Procedure for Connecting to the Operation Panel USB Slot
Procedure for Connecting to the Main Machine USB Slot
Internal Options
IEEE 1284 Interface Board Type M19 (D3C0-17)
Accessory Check
Installation Procedure
IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01)
Accessory Check
Installation Procedure
Attaching the boards
Attaching the Antenna
User Tool Settings for IEEE 802.11a/b/g/n
SP Mode Settings for IEEE 802.11 Wireless LAN
HDD Option Type P13 (M513-19)
Component Check
Installation Procedure
Extended USB Board Type M19 (D3BS-01)
Component Check
Installation Procedure
SD Card Options
SD Card Slots
List of Slots Used
SD Card Appli Move
Overview
Move Exec
Undo Exec
PostScript3 Unit Type P13 (M513-22, -23, -24)
Accessory Check
Overview of PostScript3 Unit Type P13 (Adobe PS)
Installation procedure (Adobe PS)
Initial Settings for the Printer Driver
Switching back to Clone PS from Adobe PS
XPS Direct Print Option Type P13 (M513-09, -10, -11)
Accessory Check
Installation Procedure
VM Card Type P13 (M513-25, -26, -27)
Accessory Check
Installation Procedure
IPDS Unit Type P13 (M513-13, -14, -15)
Accessory Check
Installation Procedure
@Remote Settings
Operation Guidance for Users
Preventive Maintenance
PM Parts Settings
Replacement procedure of the PM parts
Method 1: By SP3701
Method 2: By [PM Counter / New Unit Set] Menu
After installing the new PM parts
SP descriptions
PM Parts List
Replacement and Adjustment
Notes on the Main Power Switch
Push Switch
Characteristics of the Push Switch (DC Switch)
Shutdown Method
Forced Shutdown
Beforehand
Special Tools and Lubricants
Exterior Covers
Overview
Front and Rear Covers
Left and Right Side Covers
Paper Exit Covers/Top Covers
Inner Cover
Quick Reference for Removing Covers
Front Cover
Controller Cover
Left Upper Cover
Left Rear Cover
Left Cover
Rear Left Cover
Rear Cover
Rear Lower Gap Cover
Rear Lower Cover
Right Rear Cover
Right Upper Cover
Right Cover
Upper Front Cover
Main Power Switch Cover
Paper Exit Tray
Paper Exit Cover
Paper Exit Lower Cover
Upper Inner Cover
Paper Exit Front Cover
Top Right Cover
Top Rear Cover
Inner Cover
Toner Supply Housing
Smart Operation Panel
Operation Panel Unit
Internal Parts
USB Cable / Harness
Laser Unit
Caution Decal Location
Laser Unit
Removing the Laser Unit
Installing a New Laser Unit
After Installing the New Laser Unit
Quenching Lamp
PCL (Pre Cleaning Light)
PCDU
PCDU
PCU/Development Unit
Before Replacing the PCU or Development Unit
Replacement Procedure
Installing a PCU
Installing a Development Unit
OPC Drum
Charge Roller, Cleaning Roller
Pick-off Pawls
Cleaning Blade
Developer
Development Filters
TD Sensor
Development Mixing Auger Bearings
Development Mixing Auger (L / R)
Waste Toner
Waste Toner Bottle
Toner Collection Full Sensor
Recycling Shutter
Transfer Unit
Transfer Unit
Transfer Roller Unit
ID Sensor
Before Replacing the ID Sensor
Replacement Procedure
Transfer Unit Open/Closed LED
Temperature/Humidity Sensor
Fusing Entrance Sensor
Transfer Unit Open/Closed Sensor
Drive Unit
Drum/Waste Toner Motor
Development Motor
Fusing Motor
Paper Exit Motor
Registration Motor
Paper Feed Motor
Vertical Transport Motor
Transfer Roller Contact Motor
Toner Hopper
Toner Supply Motor
Fusing Unit
Replacement
Fusing Entrance Guide Plate
Cleaning the Fusing Entrance Guide Plate
Fusing Exit Guide Plate
Fusing Upper Cover
Fusing Lower Cover
Heating Sleeve Belt Unit
Replacement
To Clear SC544-02 or SC554-02
Pressure Roller, Pressure Roller Bearings and Pressure Roller Idler Gears
Adjustment before Replacing the Pressure Roller and Pressure Roller Bearings
Replacement: Pressure Roller, Pressure Roller Bearings
Replacement: Pressure Roller Idler Gears
Thermostat Unit
Fusing Roller Temperature Sensors
Pressure Roller Temperature Sensors
Fusing Thermopiles
Notes When Reassembling the Fusing Unit
Paper Exit
Paper Exit Unit
Paper Exit Switching Solenoid
Paper Exit Sensor
Reverse Sensor
Paper Exit Full Sensor
Reverse Motor
Fusing Exit Sensor
Inverter Guide Cover Sensor
Paper Feed
Paper Feed Unit
1st Paper Feed Unit
2nd Paper Feed Unit
Paper Dust Collection Unit
Pick-up Roller, Paper Feed Roller, Separation Roller, Torque Limiter
1st / 2nd Paper Feed Tray Lift Motor
1st / 2nd Paper Feed Sensor
Vertical Transport Sensor
Limit Sensor
1st Paper End Sensor / 2nd Paper End Sensor
Registration Sensor
Duplex Unit
Duplex/By-pass Motor
Duplex Entrance Motor
Duplex Entrance Sensor
Duplex Exit Sensor
Bypass Tray Unit
Bypass Tray
Bypass Paper End Sensor
Bypass Pick-up Roller
Bypass Paper Feed Roller
Bypass Separation Roller
Torque Limiter
Bypass Width Sensor
Bypass Length Sensor
PCBs and Other Items
Overview
Around the Controller Box
Around the Power Supply Box
Controller Box Cover
IPU
BCU
When installing the new BCU
Replacing the NVRAM (EEPROM) on the BCU
Controller Board
Replacing the NVRAM on the controller board
HVPS
PSU
Controller Box
Temperature Sensor
DC SW board
Fans/Filters
Odor Filter
Particulate Filter (EU/AA only)
Dust filter
Development Exhaust Fan
Paper Exit Cooling Fan
Fusing Fan
Development Bearing Cooling Fan
PSU Cooling Fan
Front Development Cooling Fan
Adjustment after Replacement
Test Pattern Printing
Image Adjustment
Registration - Leading Edge/Side-to-Side
Blank Margin
Parallelogram Image Adjustment
System Maintenance
Service Program Mode
Entering SP Mode
Exiting SP Mode
Types of SP Modes
SP Mode Button Summary
Selecting the Program Number
Service Mode Lock/Unlock
Remarks
Others
SP Mode Tables
Firmware Update (SD Card)
Overview
Firmware Type
Procedure
Preparing the SD Card
Update Procedure
Error Screens During Updating
Firmware Update (Remote Firmware Update)
RFU Performable Condition
Firmware Update (Smart Firmware Update)
Overview
Immediate Update
Update at the Next Visit (Reserve)
How to Set the Machine to Download Firmware Later (Reserve)
How to Check if the Firmware Downloaded with Reserve
How to Install Firmware Downloaded with Reserve
Update via SD Card
Firmware Update (Auto Remote Firmware Update)
Overview
Downloading and Updating Process
Downloads the Latest Package
Judgement of ARFU
Update Process
Checking the ARFU Result
Checking the Result Using the Logging Data
Related SP
Updating JavaVM
Overview
Deactivating SDK Applications and Removing the VM Card
Operation from Operation Panel
Operation from Web Image Monitor
Updating JavaVM and Inserting the VM Card
Activating SDK Applications
NVRAM Data Upload/Download
Uploading Content of NVRAM to an SD card
Downloading an SD Card to NVRAM
UP/SP Data Import/Export
Overview
UP Data Import/Export
Data that Can Be Imported and Exported
Data that Cannot Be Imported or Exported
Exporting Device Information
Importing Device Information
SP Data Import/Export
Data that can be imported and exported
Exporting Device Information
Importing Device Information
Possible solutions for import/export problems
Address Book Upload/Download
Information List
Download
Upload
Capturing the Device Logs
Overview
Security of the Operation Log
Storing the Device Logs on an SD card (When the HDD option is not installed)
Retrieving the Device Logs via Operation Panel
Procedure for Retrieving the Device Log with SD Card
Retrieving the Device Logs via Web Image Monitor
SMC List Card Save Function
Overview
Procedure
Notes on Using the SMC List Card Save Function
File Names of the Saved SMC Lists
Error Messages
Card Save Function
Card Save
Procedure
Error Messages
Troubleshooting
Self-Diagnostic Mode
Service Call Conditions
SC Logging
SC Automatic Reboot
SC Manual Reboot
Controller Self-diagnosis Outline
HDD-related Message
List of Automatic Reboot Target SC
Engine SC
Controller SC
SC Code Classification
SC Tables: SC2xx (Image Writing)
SC202-00 to SC272-10
SC Tables: SC3xx (Image Processing 1: Charge, Development, Around the drum)
SC302-00 to SC396-01
SC Tables: SC4xx (Image Processing 2: Transfer/ Separation, Cleaning and others)
SC440-00 to SC498-00
SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others)
SC501-01 to SC589-02
SC Tables: SC6xx (Communication and Others)
SC621-01 to SC687-00
SC Tables: SC7xx (Peripherals)
SC720-03 to SC792-00
SC Tables: SC8xx (Controller)
SC816-01 to SC877-00
SC Tables: SC9xx (Others)
SC900-00 to SC998-00
Jam Detection
Paper Jam Display
Jam Codes and Display Codes
Main Machine
Paper Feed Unit PB3240
LCIT PB3260
LCIT RT3030
Paper Feed Unit PB3240 and LCIT RT3030 configuration
LCIT PB3260 and LCIT RT3030 configuration
Finisher SR3230
Finisher SR 3210
Internal Multi-fold Unit FD3000
Mail Box CS3010
Sensor Locations
Paper Size Codes
Other Problems
When SC670 Is Displayed
When SC672 (Controller start up error) is displayed
Symptom:
Cause:
Solution:
[A]: LEDs on the controller board
[B]: Abnormal mode: LEDs on the controller board
[C]: Reconnecting and replacing the USB cable
[D]: Replacing the Memory
[E]: CMOS clear
[F]: Fuse on the IPU
[G]: Replacing the USB cable and the operation panel
Finisher Registration Adjustment
For SR3230
For SR3210
Stacking Problem at the Finisher SR3210
Installation procedure for attaching the sheet
Installation procedure for attaching the auxiliary tray to the Finisher SR3210
Finisher Jogger Problem for Finisher SR3210 (D3B8)
Maximum number of sheets for stapling and what happens when the job has too many pages
Behavior: When the number of sheets exceeds the maximum staple capability
Specifications: Maximum sheet capability for staple jobs
Fusing Offset Occurs at the Edge or Center of the Paper
Troubleshooting for Toner Density
Troubleshooting for Blots on Middle Thick Glossy or Coated Paper
Blown Fuse Conditions
Detailed Descriptions
Guidance for Those Who are Familiar with Predecessor Products
Differences between Similar Models and Previous Models
Laser Exposure
PCDU
Waste toner
Image Transfer
Feed / Transport Part
Fusing
Electrical parts
Exterior Cover/Air Flows (Fan Control)
Drive Mechanisms
PM
Others, Options
Component Layout
Paper Feed Unit
Laser Unit / PCDU
Fusing Unit
Waste Toner Bottle
Duplex/Bypass Unit
Paper Exit/Reverse Unit
Air Flow
Drive Unit
Electrical Components
Image Processing
Structural block diagram
IPU Mechanism
Laser Exposure
Overview
Auto Power Control (APC)
LD Safety Switch
PCDU (Photo Conductor and Development
Overview
OPC Drum Drive Mechanism
Drum Charge
Drum Cleaning, Toner Discarding
ID Sensor
Development
Overview
Development Mechanism
Development Bias
Drive
Toner Supply
Toner Density Control
Toner End Detection
Toner End Recovery
Transfer and Separation
Overview
Transfer Roller Unit Charge
Transfer Roller Contact and Release Mechanism
New unit detection of the transfer roller unit
Fusing
Overview
Mechanism
Waste Toner
Toner Discarding
Waste Toner Bottle
Feed/ Transport part
Overview
Feed / transport part
Tray bottom plate lifting
Paper feed mechanism
Paper feed transport mechanism
Paper size detection (1st / 2nd paper tray)
Remaining paper detection
Paper end detection
Paper feed drive
Paper powder removal mechanism
Bypass feed section
Bypass feed paper/separation mechanism
Bypass feed paper size detection
Bypass feed paper end detection
Bypass paper feed drive
Duplex section
Transport reverse mechanism
Duplex drive
Interleave mechanism
Paper exit unit
Delivery location change-over
Paper Exit Full, Jam Detection, Open/close detection
Paper Path and Sensor Locations
Intervals of Rollers
Intervals of Sensors
Air Flows (Fan Control)
Overview
Around the Development Unit / Laser Unit
Around the Fusing Unit and Development Unit
Around the PSU
Mechanism
Cooling of PSU
Cooling of Development Unit
Cooling of PCDU
Cooling of Fusing Unit
Crisis management when temperature rises in the Printer
Electrical parts
Block diagram
Board outline
Controller
LDB
BCU
IPU
OPU
HVP
PSU
Feed tray dehumidifier heater, PCDU anti-condensation heater
Circuit configuration
One-way Clutches
Paper Feed/Bypass
Duplex
Process Control
Image Density Control (Process Control)
Outline
Potential Control
Vtref Compensation
TD sensor (µ sensor) Initial Setting When a New PCDU Is Installed
Mechanism
Sensor Composition
ID Sensor
TD sensor (µ sensor)
Energy Save
Energy Saver Modes
Setting items that are related to Energy Saving
Recovery Time/Reduced Electrical Consumption
Power States of this Machine
Verification of Up Time for each Energy Saving State
Checking the Up time by Device State
Recommendation
Adobe PS vs. Clone PS
Overview
How to Distinguish Adobe PS from Clone PS
Difference in Device Fonts
Font Change Confirmation Screen
List of fonts and their replacements (Adobe PS -> Clone PS)
Differences in Driver Functions