SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC900-00

A

Electric counter error

The electric total counter value is out of specification.

Error is detected when increasing the total counter.

  • Unexpected NV-RAM is attached.

  • NV-RAM defective

  • NV-RAM data corrupted.

  • Data written to unexpected area because of external factor etc.

  • The count requested by the SRM on receiving PRT is not completed.

Replace the NV-RAM.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC940-01

C

1st Paper Feed Tray Pickup Solenoid Non-Drive Error

SC940-02

C

2nd Paper Feed Tray Pickup Solenoid Non-Drive Error

SC940-03

C

Bypass Pickup Solenoid Non-Drive Error

SC940-04

C

Paper Exit Switching Solenoid Non-Drive Error

  

When the solenoid is not moving, the registration value of the failure detection is "0" three times consecutively.

  • Connector disconnected
  • Harness broken
  • Solenoid defective
    SC940-01: 1st Paper Feed Tray Pickup Solenoid
    SC940-02: 2nd Paper Feed Tray Pickup Solenoid
    SC940-03: Bypass Pickup Solenoid
    SC940-04: Paper Exit Switching Solenoid
  • Driver defective (which drive the solenoid)
  • Turn the main power off/on.
  • Reconnect the connector on the BCU.
  • Reconnect the relay connector and electronic connector.
  • Replace the solenoid.
  • Replace the BCU.
  • Replace the harness.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC940-51

C

1st Paper Feed Tray Pickup Solenoid Drive Error

SC940-52

C

2nd Paper Feed Tray Pickup Solenoid Drive Error

SC940-53

C

Bypass Pickup Solenoid Drive Error

SC940-54

C

Paper Exit Switching Solenoid Drive Error

  

When the solenoid is moving, the registration value of the failure detection is "1" three times consecutively.

  • Driver defective (which drive the solenoid)
  • Turn the main power off/on.
  • Replace the BCU.
  • Replace the harness.
SC No.TypeError Name/Error Condition/Major Cause/Solution
SC990-00DSoftware operation error
Software attempted an unexpected operation.
  • Parameter error
  • Internal parameter error
  • Insufficient work memory
  • Operation error caused by abnormalities that are normally undetectable.
  • Turn the main power off/on.
  • Reinstall the software of the controller and BCU board.
SC No.TypeError Name/Error Condition/Major Cause/Solution
SC991-00CRecoverable software operation error

Software attempted an unexpected operation.

SC991 covers recoverable errors as opposed to SC990.

  • Parameter error
  • Internal parameter error
  • Insufficient work memory
  • Operation error caused by abnormalities that are normally undetectable.

Logging only

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC992-00

D

Undefined SC issued.

An SC, that is not controlled by the system, occurred.

  • An SC for the previous model was used mistakenly, etc.

  • Basically a software bug.

Turn the main power OFF/ON.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC994-00

C

Operation error caused by abnormalities that are normally undetectable.

An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware.

This can occur if there are too many application screens open on the operation panel.

Logging only.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC995-01

D

CPM setting error 1

Comparison of machine serial number (11 digits) and machine identification code.

Details:

  • Machine serial number cannot be identified because of BICU replacement or malfunctioning.
  • Machine serial number cannot be identified because of NV-RAM replacement

Machine serial number (11 digits) or machine identification code does not match.

  • Enter the machine serial number using SP5-811, and then turn the power on/off.
  • Attach the NV-RAM that was installed previously.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC995-02

D

CPM setting error 2

Comparison of machine serial number (11 digits) and machine identification code.

Details:

Machine serial number cannot be identified because of NV-RAM replacement or malfunctioning.

Machine serial number (11 digits) or machine identification code does not match.

  • Attach the NV-RAM that was installed previously.
  • Download data on the NV-RAM using SP5-825.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC995-03

D

CPM setting error 3

Comparison of machine serial number (11 digits) and machine identification code.

Details:

Unable to recognize machine identification code because the controller was replaced incorrectly or is malfunctioning.

Machine serial number (11 digits) or machine identification code does not match.

Replace it with a compatible controller.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC995-04

D

CPM setting error 4

Comparison of machine serial number (11 digits) and machine identification code.

Machine serial number (11 digits) or machine identification code does not match.

Return the parts to the original configuration, and then replace them according to the manual.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC997-00

D

Application function selection error

The application selected by the operation panel key operated abnormally (No response, abnormal ending).

Software bug (mainly the application)

  • Check the optional RAM, DIMM, boards required by the application program.

  • Check if the combination of downloaded programs are correct.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC998-00

D

Application start error

  • No application was registered to system within a specified time after the main power was turned on.

    (No application starts/All applications have been terminated abnormally)

  • Application started but cannot be drawn now for some reason.

  • Software bug (mainly the application)

  • The optional RAM, DIMM, boards required by the application program. Are not installed correctly.

  • Turn the main power OFF/ON.

  • Check the optional RAM, DIMM, boards.

  • Check the combination of programs.

  • Replace the controller board.