- Access the following URL and login as an administrator:
http://[IP address or hostname]/web/entry/df/websys/direct/getSysinfo.cgi
Specify the date that the problem occurred and the number of days to download the logs. If the fax destinations need to be included in the fax information, set [On] as [Obtain Fax Destination(s) Information]. Then press [Download].
- 2 (days) is set by default for MP 305+ The value can be changed from 1 to 180.
- [Obtain Fax Destination(s) Information] is set to [Off] by default.
The confirmation screen will appear and the information and/or logs will start being downloaded. To proceed to download the information and/or logs, wait for the open-or-save dialog to appear.
- To cancel downloading, press [Cancel].
- To reconfigure some settings, press [Download again].
- Operation panel shows the following while downloading the logs:
After a while, the open-or-save dialog will appear. Specify where to download and save the file.
- Refer to "Log File List" below to check the location of log files and file name.