When a Level D SC occurs, a screen opens on the operation panel to tell the operator:

  • An error occurred
  • The job in progress will be erased
  • The machine will reboot automatically after approximately 30 seconds.

The operator can wait until the machine reboots automatically or touch “Reset” on the screen to reset the machine immediately and go back to the copy screen.

If the operator does not touch “Reset”

The next message tells the operator that the machine will reset automatically and that the previous job was lost and must be started again. After reading the message, the operator touches “Confirm” on the screen. The next screen shows the number and title of the SC code, and stops until the operator turns the machine off and on.

If the operator touches “Reset”

If the operator touches "Reset" to bypass the 30-second interval for the machine to reboot, the machine reboots immediately and the operation panel displays the copy screen.

  • Do not try to use the operation panel during an automatic reboot. If the Remote Service System is in use, the SC code is sent immediately to the Service Center.