Confirm that the Data Overwrite Security unit SD card is the correct type for this machine. The correct type is Type M19.
- If you install any type other than Type M19, you will have to replace the NVRAM and perform this installation procedure again.
- Make sure that the following settings are not at their factory defaults:
- Supervisor login password
- Administrator login name
- Administrator login password
- Make sure that "Admin. Authentication" is ON.
User Tools > Machine Features > System Settings > Administrator Tools > Administrator Authentication Management > Admin. Authentication
If this setting is OFF, ask the customer to change the setting to ON before you perform the installation procedure. - Make sure that "Administrator Tools" is enabled (selected).
User Tools > Machine Features > System Settings > Administrator Tools >
Administrator Authentication Management> Available Settings
If this setting is disabled (not selected), ask the customer to enable (select) the setting before you perform the installation procedure.
- See the Operating Instructions (Security Guide) for the factory defaults.